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Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
Hi Spotify Support, I hope you're having a good time. PlanPremiumCountryIrelandDevice(iPhone, PC, Macbook Pro late 2016)Operating System(iOS 13, Windows 10, MacOS Mojave) My Question or Issue Like the subject line states I see 2 "YourTopSongs2019" pl...
Dear friends, I am wondering if the "hours listened" from Spotify Wrapped each year, are based on the online streaming hours only? I literally have music on 24/7, but most of my friends have way more hours? I do mostly listen to my downloaded music o...
PlanPremiumCountryUsaDevice Samsung Galaxy 9+ My Question or IssueI've had music downloaded to my phone for YEARS and of course when I go to board a plane this evening, all of my downloaded music is gone. What happened?!!!
Plan freeCountry ukDevice Android tablet 6.0.1 & android phone 9 Another thread said this was available again an that I should come to these boards if I still had a problem.Here I am. https://community.spotify.com/t5/Ongoing-Issues/Adding-albums-EP-s...
So I've started using spotify again about a week ago and then suddenly it doesn't work anymore. And then I used web player because I don't know what other streaming platform I could use other than spotify. Even my playlist isn't saved and the search ...
Can't play Spotify on my Chromecast 2. It worked till 2 weeks ago. I've resetted the cromecast , the router and my phone. On my phone I reinstalled Spotify.The chromecast device is appearing in the app and after attaching it the spotifysymbol is appe...
PremiumU.S.Galaxy Note 10+ONE UI 1.5, ANDROID VERSION 9 ISSUEIt is a little difficult to explain, but before the latest update I could search for an artist or specific songs in my library and it would only put the searched results in my play queue an...
I'm on premium in the UK. I have just uploaded my iTunes files to 'local files', but I just cannot, no matter what I try, get them to be on my mobile phone (iPhone XR). I have talked to multiple bots and I've had it up to here... all the posts on Spo...
PlanPremiumCountryUSADevicePC, Android HeadOperating SystemWindows 7, Windows 10, Android 9 My Question or Issue Statistics in 2019 Wrapped shows my TOP artist is I never heard of. And I would never listen this kind of music.Is it hidden advertising ...
PLAN: PREMIUMDEVICE: PHONE
PlanPremiumCountryEnglandDeviceiPhone 7Operating SystemiOS 13 My Question or Issueso it might be a very dumb question but basically i used a website tool thingy called randify because i didn’t like how spotify ‘shuffled’ my playlist of over 1000 song...
Hi, where can I report the fact that some of the albums that actually are available on Spoti are not shown on albums section. I mean Mylene Farmer. Live a Bercy, Avant que l'ombre... a Bercy - they r on Spoti, but not on her album list, while other l...
My Question or IssueWhat's wrong with the playlist of the decade in "Wrapped 2019"? It's just filled with local pop hits. I listen to maybe around five bands from my own country (in this case Finland) and I've pressed "I don't like artist X" on most ...
Plan PremiumCountry FranceDevice iPhone XS on iOS 13.2.3 My Question or IssueJust activated few days ago my iPhone with 256 Go (!) to load my huge library - more than 3,000 titlesI'm surprised it progresses so slowly, stopping each time i switch to a...
PlanPremiumCountryPolandDeviceXiaomi Mi 9TOperating SystemAndroid My Question or IssueDuring the break in Premium period, my Playlists and favorites are gone.I can restore Playlists via Web app, but the favorites are missing.
PlanPremiumCountryUSA DeviceSamsung Galaxy 8 Active My Question or IssueI have such a difficult time finding specific artists in my library. It used to all be so easy to find in alphabetical order. Why change it? Even having the most often played at ...
As of this summer, Spotify got a new look, and a MASSIVE loss in functionality. I got an update that managed to erase 90% of my saved library (where did all my saved artists go?!) and made it impossible to view albums I have saved by the artist as op...
PlanPremiumCountryMulti - UK based accountDeviceDesktop PC, MobileOperating SystemLinux Mint 19.2 (64 bit)Windows 10 (latest updates)Android Oreo My Question or Issue I am podcast mad. I seem to have an issue with 2 specific podcasts at the moment:1....
PlanFree/PremiumCountryUS DeviceN/AOperating SystemN/A My Question or Issuehttps://www.spotify.com/us/account/recover-playlists/I just want to know how long a deleted playlist will be available before getting permanently deleted.
I'm not gonna have any of my Wrapped shown I have already tried everything. What can I do