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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

305499 Views

97 replies

92 likes

  • 305499 Views
  • 97 replies
  • 92 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

173900 Views

242 replies

44 likes

  • 173900 Views
  • 242 replies
  • 44 likes

Superuser Contribution Old local files will not delete

PlanPremiumCountry DevicePC and iPhoneOperating SystemiOS 13/Windows 10 My Question or IssueHey guys, I'm having a pretty annoying issue. My iPhone always says "Waiting to download..." when I already have my whole library downloaded on my phone. I'm ...

Newbie

Plan Premium Country   Device PC and iPhone Operating System iOS 13/Windows 10   My Question or Issue Hey guys, I'm having a pretty annoying issue. My iPhone always says "Waiting ...

Katerina

Spotify Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

View on spotify

Hi, I am currently on a chromebook on spotify web player and theres this error where spotify opens with different genres and stuff, when i click on view on spotify it opens up the same exact tab and i cant get into spotify and listen to my own music.

Visitor

Hi, I am currently on a chromebook on spotify web player and theres this error where spotify opens with different genres and stuff, when i click on view on spotify it opens up the same exact tab and ...

OneByBoo

Roadie

1039 Views

1 replies

2 likes

Ongoing Isuess
  • 1039 Views
  • 1 replies
  • 2 likes

Solved!! Paul McCartney & Wings

Hello. This is less of an issue from my part and more of an inquiry about the renaming of a band. I wanted to listen to an album titled 'Band On The Run'' by Paul McCartney & Wings, so I sorted my playlist by alphabetical order and scrolled on down t...

Casual Listener

Hello. This is less of an issue from my part and more of an inquiry about the renaming of a band. I wanted to listen to an album titled 'Band On The Run'' by Paul McCartney & Wings, so I sorted m...

OneByBoo

Roadie

1894 Views

3 replies

1 likes

  • 1894 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Rectangle icon not working

Plan:Free Country:Spain Device:PC Operating System:Windows 10 My Question or Issue:First of all, I'm not a native english speaker so this probably contains some errors, sorry! If I remember correctly, when u pressed the button next to the one to like...

Casual Listener

Plan: Free   Country: Spain   Device: PC   Operating System: Windows 10   My Question or Issue: First of all, I'm not a native english speaker so this probably contai...

GameHeroM

Casual Listener

1698 Views

3 replies

0 likes

album image
  • 1698 Views
  • 3 replies
  • 0 likes

Missing podcasts

PlanPremiumCountryIsraelDevicePC, Samsung S8+ ,WebplayerOperating SystemWindows 10, Android 9 My Question or IssueIn the last week lots of podcasts disappeared from my library , I had a week ago above 10 shows, and I have just 1, I don't even find th...

Casual Listener

Plan Premium Country Israel Device PC, Samsung S8+ ,Webplayer Operating System Windows 10, Android 9   My Question or Issue In the last week lots of podcasts disappeared from my librar...

Zeetek

Music Fan

722 Views

2 replies

0 likes

  • 722 Views
  • 2 replies
  • 0 likes

Playlist not getting allowed to be sorted

My Question or IssueMy playlist is not getting allowed to be sorted at all but on my phone the same playlist is already sorted but on the computer it is not

Visitor

My Question or Issue My playlist is not getting allowed to be sorted at all but on my phone the same playlist is already sorted but on the computer it is not  

Sebster92

Casual Listener

752 Views

3 replies

0 likes

  • 752 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local Files Not Syncing

PlanPremiumCountry Canada Device(iPhone 6s, PCOperating SystemiOS 13, Windows 10 My Question or IssueI tried to add another local file song to my playlist like I always do but this time it didn't work. Instead it disappeared from the playlist. I trie...

Casual Listener

  Plan Premium Country Canada   Device (iPhone 6s, PC Operating System iOS 13, Windows 10   My Question or Issue I tried to add another local file song to my playlist like...

dogankee

Casual Listener

1019 Views

2 replies

0 likes

  • 1019 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution "My Music" Backup

Is there an easy way to backup "My Music" to a file (i.e. excel)

Casual Listener

Is there an easy way to backup "My Music" to a file (i.e. excel)

Ivan

Spotify Legend

1252 Views

3 replies

0 likes

  • 1252 Views
  • 3 replies
  • 0 likes

Superuser Contribution If I try to create a playlist, it won't show on public?

I've logged in and out, and I've redownloaded the application. If I create a new playlist, it won't display on my profile. They're all set to public by default and even if I "make secret" and then "make public," they won't show up. I don't know what ...

Music Fan

I've logged in and out, and I've redownloaded the application. If I create a new playlist, it won't display on my profile. They're all set to public by default and even if I "make secret" and then "m...

Mario

Spotify Legend

935 Views

3 replies

0 likes

Help
not showing
Public
  • 935 Views
  • 3 replies
  • 0 likes

Shuffle won’t play 50 most recent added songs

I’m an iPhone 6s( iOS 13.3) premium user and none of the 50 most recent songs added to my library would play in shuffle. I’ve tried several times to reset the shuffle playlist, but none of these songs would ever appear in the queue.

Visitor

I’m an iPhone 6s( iOS 13.3) premium user and none of the 50 most recent songs added to my library would play in shuffle. I’ve tried several times to reset the shuffle playlist, but none of these song...

ThatAction27

Regular

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Homescreen Playlist suggestions based on time/day

Hello, i wonder where or if i can find the playlists that Spotify apps used to suggest when you started the apps and were based on the current time of the day.For example on weekend nights there were suggestions for either party music, or chillout/ s...

Casual Listener

Hello, i wonder where or if i can find the playlists that Spotify apps used to suggest when you started the apps and were based on the current time of the day. For example on weekend nights there we...

Mario

Spotify Legend

10077 Views

3 replies

0 likes

  • 10077 Views
  • 3 replies
  • 0 likes

Convert local files into spotify version

Hi, I've recently changed my computer and all my local files are now gone. However Spotify remember the titles which composed my playlists even if I'm now anable to read them (local files not any more reachable on my new computer). Do I have the poss...

Visitor

Hi,   I've recently changed my computer and all my local files are now gone.   However Spotify remember the titles which composed my playlists even if I'm now anable to read them (local...

OneByBoo

Roadie

1547 Views

1 replies

0 likes

  • 1547 Views
  • 1 replies
  • 0 likes

Something went wrong error Xbox One

PlanPremiumCountryNetherlands / HollandDeviceXbox One (Original, not the S or X or Scorpio or something) Operating SystemDon't have any idea. My Question or IssueHii all! When scrolling through my (big) playlist (405 songs) i suddenly get the "Someth...

Music Fan

Plan Premium Country Netherlands / Holland Device Xbox One (Original, not the S or X or Scorpio or something)  Operating System Don't have any idea.    My Question or Issue H...

DarkPanda98

Music Fan

1536 Views

1 replies

0 likes

  • 1536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist creating and adding songs to Liked Songs

PlanPremium FamilyCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy question is after creating a playlist containing some songs that I haven't "Liked". Is t...

Casual Listener

Plan Premium Family Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My qu...

Ivan

Spotify Legend

571 Views

1 replies

1 likes

  • 571 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't log on to Spotify app on Android cellphone

PlanPremiumCountryNorwayDeviceSamsung Galaxy S5, SM-G900FOperating SystemAndroid Version 6.0.1Spotify app version8.5.48.1049 My Question or IssueI have been a Premium member since 2012 with several cellphones working fine playing Spotify Music. No su...

Casual Listener

Plan Premium Country Norway Device Samsung Galaxy S5, SM-G900F Operating System Android Version 6.0.1 Spotify app version 8.5.48.1049   My Question or Issue I have been a Premium mem...

jornhans

Casual Listener

1557 Views

2 replies

0 likes

Logon problem
  • 1557 Views
  • 2 replies
  • 0 likes

My Spotify shows that it’s downloading over 4000 songs, but my liked playlist has only 1778.

PlanPremiumCountryUnited Kingdom Device(iPhone X) My Question or Issuemy Spotify is currently downloading all songs marked as offline. This is over 4000. My liked songs playlist only shows 1778 and does not increase as that number goes up. what playl...

Regular

Plan Premium Country United Kingdom  Device (iPhone X)     My Question or Issue my Spotify is currently downloading all songs marked as offline. This is over 4000. My liked so...

chrisstockwell

Regular

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How to block an artist

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or Issue Spotify is recommending an artist with music that is very offensive to me in my playlist radio. No matter what I change in this playlist, the artist keeps showing up and it isn't ev...

Casual Listener

Plan Premium Country USA Operating System Windows 10   My Question or Issue   Spotify is recommending an artist with music that is very offensive to me in my playlist radio. No mat...

LeeRevell

Casual Listener

106109 Views

21 replies

61 likes

  • 106109 Views
  • 21 replies
  • 61 likes

Missing podcasts

PlanPremiumCountryUSDeviceAll platformsOperating SystemAllMy Question or IssueAll SiriusXM podcasts seem to be missing i.e. Radio Wonderland, Doghouse Radio, Phoenix Radio... what gives? Some of us pay good money for this and for it to disappear with...

Casual Listener

Plan Premium Country US Device All platforms Operating System All My Question or Issue All SiriusXM podcasts seem to be missing i.e. Radio Wonderland, Doghouse Radio, Phoenix Radio... what g...

Whalie

Visitor

1743 Views

10 replies

3 likes

  • 1743 Views
  • 10 replies
  • 3 likes

Superuser Contribution Recently Played hasn't updated in weeks or months, displaying one very old result.

Plan: Family Premium / Duo (just switched)Country: Canada Device: MacOS, iOS, Web PlayerOperating SystemLatest iOS, any web browser My Question or IssueWhen I open up Spotify the Recently Played item is out of date, and no new album, artist, or song ...

Casual Listener

Plan: Family Premium / Duo (just switched) Country: Canada   Device: MacOS, iOS, Web Player Operating System Latest iOS, any web browser   My Question or Issue When I open up Spot...

ymous

Casual Listener

951 Views

2 replies

0 likes

  • 951 Views
  • 2 replies
  • 0 likes

Why is an album no longer showing in recently played. I’ve been listening to it for several months

PlanPremiumCountryUK Device(iPhone 6Operating System My Question or IssueWhy is an album no longer showing in recently played. I’ve been listening to it for several months but wasn’t able to download into my playlist so just continued to listen to it...

Casual Listener

Plan Premium Country UK   Device (iPhone 6 Operating System     My Question or Issue Why is an album no longer showing in recently played. I’ve been listening to it for seve...

aruna101

Casual Listener

706 Views

2 replies

0 likes

  • 706 Views
  • 2 replies
  • 0 likes