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Solved!! How to remove and stop past podcasts from being recommended

Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...

Visitor

skip8

Newbie

256828 Views

133 replies

64 likes

  • 256828 Views
  • 133 replies
  • 64 likes

Solved!! Playlists not showing up even when set to "Public

I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...

Casual Listener

MadLuffy

Newbie

164563 Views

87 replies

8 likes

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  • 87 replies
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How to make Spotify work?

So I've started using spotify again about a week ago and then suddenly it doesn't work anymore. And then I used web player because I don't know what other streaming platform I could use other than spotify. Even my playlist isn't saved and the search ...

Visitor

So I've started using spotify again about a week ago and then suddenly it doesn't work anymore. And then I used web player because I don't know what other streaming platform I could use other than sp...

863 Views

0 replies

0 likes

  • 863 Views
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trouble with playing on chromecast

Can't play Spotify on my Chromecast 2. It worked till 2 weeks ago. I've resetted the cromecast , the router and my phone. On my phone I reinstalled Spotify.The chromecast device is appearing in the app and after attaching it the spotifysymbol is appe...

Visitor

Can't play Spotify on my Chromecast 2. It worked till 2 weeks ago. I've resetted the cromecast , the router and my phone. On my phone I reinstalled Spotify. The chromecast device is appearing in the...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
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Can't make a queue by searching after new update

PremiumU.S.Galaxy Note 10+ONE UI 1.5, ANDROID VERSION 9 ISSUEIt is a little difficult to explain, but before the latest update I could search for an artist or specific songs in my library and it would only put the searched results in my play queue an...

Newbie

Premium U.S. Galaxy Note 10+ ONE UI 1.5, ANDROID VERSION 9   ISSUE It is a little difficult to explain, but before the latest update I could search for an artist or specific songs in my li...

Artherix

Casual Listener

801 Views

2 replies

4 likes

  • 801 Views
  • 2 replies
  • 4 likes

Local files on Mobile Device

I'm on premium in the UK. I have just uploaded my iTunes files to 'local files', but I just cannot, no matter what I try, get them to be on my mobile phone (iPhone XR). I have talked to multiple bots and I've had it up to here... all the posts on Spo...

Casual Listener

I'm on premium in the UK. I have just uploaded my iTunes files to 'local files', but I just cannot, no matter what I try, get them to be on my mobile phone (iPhone XR). I have talked to multiple bots...

harriet1234

Casual Listener

1067 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Statistics shows my TOP artist is I never heard of. Hidden advertising???

PlanPremiumCountryUSADevicePC, Android HeadOperating SystemWindows 7, Windows 10, Android 9 My Question or Issue Statistics in 2019 Wrapped shows my TOP artist is I never heard of. And I would never listen this kind of music.Is it hidden advertising ...

Gig Goer

Plan Premium Country USA Device PC, Android Head Operating System Windows 7, Windows 10, Android 9   My Question or Issue   Statistics in 2019 Wrapped shows my TOP artist is I ne...

Katerina

Spotify Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Restore previous version of playlist?

PlanPremiumCountryEnglandDeviceiPhone 7Operating SystemiOS 13 My Question or Issueso it might be a very dumb question but basically i used a website tool thingy called randify because i didn’t like how spotify ‘shuffled’ my playlist of over 1000 song...

Newbie

Plan Premium Country England Device iPhone 7 Operating System iOS 13   My Question or Issue so it might be a very dumb question but basically i used a website tool thingy called randif...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Not all albums shown on artist's "album" section

Hi, where can I report the fact that some of the albums that actually are available on Spoti are not shown on albums section. I mean Mylene Farmer. Live a Bercy, Avant que l'ombre... a Bercy - they r on Spoti, but not on her album list, while other l...

Roadie

  Hi,   where can I report the fact that some of the albums that actually are available on Spoti are not shown on albums section. I mean Mylene Farmer.   Live a Bercy, Avant que l...

Lucky50300

Regular

1447 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution My Wrapped Decade Playlist shows artists I have marked with "I don't like artist X"

My Question or IssueWhat's wrong with the playlist of the decade in "Wrapped 2019"? It's just filled with local pop hits. I listen to maybe around five bands from my own country (in this case Finland) and I've pressed "I don't like artist X" on most ...

Casual Listener

My Question or Issue What's wrong with the playlist of the decade in "Wrapped 2019"? It's just filled with local pop hits. I listen to maybe around five bands from my own country (in this case Finla...

cowknee

Casual Listener

5623 Views

11 replies

21 likes

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  • 11 replies
  • 21 likes

load of my huge library on my new smartphone stops each time i switch to another app?

Plan PremiumCountry FranceDevice iPhone XS on iOS 13.2.3 My Question or IssueJust activated few days ago my iPhone with 256 Go (!) to load my huge library - more than 3,000 titlesI'm surprised it progresses so slowly, stopping each time i switch to a...

Newbie

Plan Premium Country France Device iPhone XS on iOS 13.2.3   My Question or Issue Just activated few days ago my iPhone with 256 Go (!) to load my huge library - more than 3,...

246 Views

0 replies

0 likes

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During the break in Premium period, my favorites are gone

PlanPremiumCountryPolandDeviceXiaomi Mi 9TOperating SystemAndroid My Question or IssueDuring the break in Premium period, my Playlists and favorites are gone.I can restore Playlists via Web app, but the favorites are missing.

Visitor

Plan Premium Country Poland Device Xiaomi Mi 9T Operating System Android   My Question or Issue During the break in Premium period, my Playlists and favorites are gone. I can restore ...

231 Views

0 replies

0 likes

  • 231 Views
  • 0 replies
  • 0 likes

Artists used to be in alphabetical order

PlanPremiumCountryUSA DeviceSamsung Galaxy 8 Active My Question or IssueI have such a difficult time finding specific artists in my library. It used to all be so easy to find in alphabetical order. Why change it? Even having the most often played at ...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy 8 Active   My Question or Issue I have such a difficult time finding specific artists in my library. It used to all be so easy to f...

Emilia_8

Community Legend

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

WHERE IS MY MUSIC!!

As of this summer, Spotify got a new look, and a MASSIVE loss in functionality. I got an update that managed to erase 90% of my saved library (where did all my saved artists go?!) and made it impossible to view albums I have saved by the artist as op...

Casual Listener

As of this summer, Spotify got a new look, and a MASSIVE loss in functionality. I got an update that managed to erase 90% of my saved library (where did all my saved artists go?!) and made it impossi...

jmecook

Casual Listener

792 Views

4 replies

1 likes

  • 792 Views
  • 4 replies
  • 1 likes

Some Podcast Titles Visible but not Playable

PlanPremiumCountryMulti - UK based accountDeviceDesktop PC, MobileOperating SystemLinux Mint 19.2 (64 bit)Windows 10 (latest updates)Android Oreo My Question or Issue I am podcast mad. I seem to have an issue with 2 specific podcasts at the moment:1....

Regular

Plan Premium Country Multi - UK based account Device Desktop PC, Mobile Operating System Linux Mint 19.2 (64 bit) Windows 10 (latest updates) Android Oreo   My Question or Issue &nbs...

485 Views

0 replies

0 likes

  • 485 Views
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How long do deleted playlists stay around under "recover deleted playlists?"

PlanFree/PremiumCountryUS DeviceN/AOperating SystemN/A My Question or Issuehttps://www.spotify.com/us/account/recover-playlists/I just want to know how long a deleted playlist will be available before getting permanently deleted.

Newbie

Plan Free/Premium Country US   Device N/A Operating System N/A   My Question or Issue https://www.spotify.com/us/account/recover-playlists/ I just want to know how long a dele...

2199 Views

0 replies

7 likes

  • 2199 Views
  • 0 replies
  • 7 likes

Superuser Contribution They dont show My Wrapped

I'm not gonna have any of my Wrapped shown I have already tried everything. What can I do

Visitor

I'm not gonna have any of my Wrapped shown I have already tried everything. What can I do  

Billy-J

Spotify Star

616 Views

1 replies

1 likes

  • 616 Views
  • 1 replies
  • 1 likes

[Desktop][Playlists] Can't delete playlist - titled Loading

Hi,I have a Spotify issue and hope to get some help. I have a playlist that is reading in the playlist listing as "Loading." This is happening on Windows desktop app, Android app, and Kindle Fire app. I have tried to delete it, to unfollow it, but I ...

Casual Listener

Hi, I have a Spotify issue and hope to get some help.  I have a playlist that is reading in the playlist listing as "Loading."   This is happening on Windows desktop app, Android ap...

594 Views

0 replies

0 likes

Desktop
Playlists
  • 594 Views
  • 0 replies
  • 0 likes

Freeze and crash spotify

PlanPremiumCountryArgentinaDeviceMacbook airOperating SystemmacOS sierra When i try to change the playlist place my spotify freeze and crash.My Question or Issue

Newbie

Plan Premium Country Argentina Device Macbook air Operating System macOS sierra   When i try to change the playlist place my spotify freeze and crash. My Question or Issue  

Billy-J

Spotify Star

586 Views

1 replies

0 likes

Crash
Freezing
  • 586 Views
  • 1 replies
  • 0 likes

Spotify adding songs that i already have at the top of my list cant sort by added now

started happening a few days ago adding songs already on my playlist to the top of it saying its been added a day ago but its been years or months since ive added that song king annoying

Visitor

started happening a few days ago adding songs already on my playlist to the top of it saying its been added a day ago but its been years or months since ive added that song king annoying

698 Views

0 replies

0 likes

  • 698 Views
  • 0 replies
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My Spotify Decade Wrapped banner didn't appear

My playlists from 2016 to 2018 by Spotify Wrapped are disponibile, there is also my Decade Wrapped playlist, but there is no 2019 playlist or the banner with the statistics, most played artists, music and all of those things. And there's no e-mail ab...

Visitor

My playlists from 2016 to 2018 by Spotify Wrapped are disponibile, there is also my Decade Wrapped playlist, but there is no 2019 playlist or the banner with the statistics, most played artists, musi...

1797 Views

0 replies

0 likes

Troubleshooting
Wrapped 2019
  • 1797 Views
  • 0 replies
  • 0 likes