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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298720 Views

96 replies

89 likes

  • 298720 Views
  • 96 replies
  • 89 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

162949 Views

235 replies

44 likes

  • 162949 Views
  • 235 replies
  • 44 likes

[All Platforms][Discover] Info on 2019 Wrapped

I know for 2018 Wrapped Spotify stopped collecting data for it on November 1st/October 31st but, does anyone know if they stopped collecting listening data for 2019 Wrapped on those exact dates? or does anyone the dates when Spotify will stop collect...

Newbie

I know for 2018 Wrapped Spotify stopped collecting data for it on November 1st/October 31st but, does anyone know if they stopped collecting listening data for 2019 Wrapped on those exact dates? or d...

OneByBoo

Roadie

2650 Views

1 replies

0 likes

All Platforms
  • 2650 Views
  • 1 replies
  • 0 likes

Like button limit

PlanPremiumCountryUS I remain generally happy with the service provided, however I have to say this is annoying. I've long resisted clicking the "Like' button, except in certain excitable or otherwise interesting cases, because I found the "Liked" pl...

Casual Listener

  Plan Premium Country US   I remain generally happy with the service provided, however I have to say this is annoying.   I've long resisted clicking the "Like' button, except ...

bleeding_tree

Casual Listener

1094 Views

2 replies

1 likes

Daily Mixes
like button
Playlists
recommended for you
  • 1094 Views
  • 2 replies
  • 1 likes

Daily Mixes are now limited to 50 songs?

PlanPremiumCountryBrazilDevice(All Devices - Android, Desktop App, Spotify Web)My Question or Issue Hi, Suddenly today Spotify updated to these Daily Mixes where i'm not able anymore to block a song and also the MAIN issue: they're all limited only t...

Regular

  Plan Premium Country Brazil Device (All Devices - Android, Desktop App, Spotify Web) My Question or Issue   Hi, Suddenly today Spotify updated to these Daily Mixes where i'm not ...

Katz0rz

Visitor

3546 Views

4 replies

14 likes

  • 3546 Views
  • 4 replies
  • 14 likes

Offline library gets deleted after restart

I just want new attention on this thread because I think it got moved in Closed an still have a problem and new Information to work with. https://community.spotify.com/t5/Android/Offline-Music-deleted-after-reboot/m-p/4854128#M159214

Music Fan

I just want new attention on this thread because I think it got moved in Closed an still have a problem and new Information to work with.   https://community.spotify.com/t5/Android/Offline-Mus...

743 Views

0 replies

0 likes

  • 743 Views
  • 0 replies
  • 0 likes

Why are artist bios gone?

Why did spotify remove artist bios from the top of the artist pages on the latest update? I want to know some info about each new band I click on. This seems ridiculous...

Music Fan

Why did spotify remove artist bios from the top of the artist pages on the latest update? I want to know some info about each new band I click on. This seems ridiculous...

Bandisto

Gig Goer

4298 Views

6 replies

14 likes

  • 4298 Views
  • 6 replies
  • 14 likes

Automix cutting off large parts of songs in 1 playlist

PlanPremiumCountryUKDevice(iPhone xs, Desktop)Operating System(iOS 13.2, Windows 10)App ver 8.5.30.635My Question or IssueWhen listening to this playlist (https://open.spotify.com/playlist/37i9dQZF1DX186v583rmzp?si=Kskcob4yQ-agvozin761oA) on shuffle ...

Visitor

Plan Premium Country UK Device (iPhone xs, Desktop) Operating System (iOS 13.2, Windows 10) App ver 8.5.30.635 My Question or Issue When listening to this playlist (https://open.spotify.com...

630 Views

0 replies

0 likes

  • 630 Views
  • 0 replies
  • 0 likes

Superuser Contribution My spotify plays songs by itself and saves those same

My spotify plays songs by itself (the app indicates it is from the web player) and saves those same songs to favorites. He starts playing the songs himself every day. I need to be clearing the history and removing the songs from favorites manually on...

Visitor

My spotify plays songs by itself (the app indicates it is from the web player) and saves those same songs to favorites. He starts playing the songs himself every day. I need to be clearing the histo...

Katerina

Spotify Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Solved!! playlist doesn't appear like I organized

so I've create a few playlist on PC, everything is fine on PC. For example on picture 1 you can see I added 5 Tchaikovsky album into this folder named "Tchaikovsky" However in pictures 2 (Android version), playlists are showing randomly in the exactl...

Casual Listener

so I've create a few playlist on PC, everything is fine on PC. For example on picture 1 you can see I added 5 Tchaikovsky album into this folder named "Tchaikovsky"       Howev...

Emilia_8

Community Legend

1930 Views

5 replies

0 likes

  • 1930 Views
  • 5 replies
  • 0 likes

Error al reproducir canción

PlanPremiumCountryNicaraguaDeviceSamsung Galaxy S10Ok, lo que sucede es que tengo una canción guardada en mi biblioteca pero cuando la reproduzco, solamente suena como 5 segundos y luego se reproduce la siguiente en la cosa. Solamente me pasa con una...

Casual Listener

Plan Premium Country Nicaragua Device Samsung Galaxy S10 Ok, lo que sucede es que tengo una canción guardada en mi biblioteca pero cuando la reproduzco, solamente suena como 5 segundos y luego ...

osornios

Spotify Star

821 Views

5 replies

0 likes

  • 821 Views
  • 5 replies
  • 0 likes

Superuser Contribution Kid Safe Version

We need a kid safe version for kids under 13! The whole reason we wanted to switch to family subscription was to add our son. hes 12, and we have playlists for him and explicit blocked in settings. all he wants to do is listen to some country music o...

Casual Listener

We need a kid safe version for kids under 13! The whole reason we wanted to switch to family subscription was to add our son. hes 12, and we have playlists for him and explicit blocked in settings. a...

accatyyc

Newbie

6459 Views

6 replies

12 likes

free version
kid safe
kids
Subscription
  • 6459 Views
  • 6 replies
  • 12 likes

Accidentally removed 800 songs from "Liked Songs" playlist. How do I recover?

PlanPremiumCountryUSADevice(iPhone Operating System(iOS 13) My Question or IssueHello All, Recently I was trying to make a liked playlist to share when I accidentaly selected all my songs and hit "remove from your liked songs" on accident. is there a...

Newbie

Plan Premium Country USA Device (iPhone 😎 Operating System (iOS 13)   My Question or Issue Hello All,    Recently I was trying to make a liked playlist to share when I acc...

osornios

Spotify Star

1009 Views

1 replies

0 likes

  • 1009 Views
  • 1 replies
  • 0 likes

Daily Mix not allowing Likes/Dislikes

DeviceMacbook AirOperating SystemmacOS Catalina My Question or IssueFor the past month, I haven't been able to like or dislike songs on the Daily Mix playlists. The Remove from this Playlist option is grayed out and cannot be clicked. It also used to...

Visitor

Device Macbook Air Operating System macOS Catalina   My Question or Issue For the past month, I haven't been able to like or dislike songs on the Daily Mix playlists. The Remove from this ...

OneByBoo

Roadie

667 Views

1 replies

3 likes

  • 667 Views
  • 1 replies
  • 3 likes

How can I add all the songs of an artist to “Liked Songs”?

My Question or IssueHow can I add all the songs of an artist to “Liked Songs”? PlanPremiumCountryJapanDevice, Operating SystemWindows standalone and Android

Casual Listener

My Question or Issue How can I add all the songs of an artist to “Liked Songs”?   Plan Premium Country Japan Device, Operating System Windows standalone and Android

Emilia_8

Community Legend

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
  • 0 likes

add local files to playlists

hi guys i have trired all the steps in other posts and nothing has worked so far none of my files are protected. how ever using quicktime still does not let me play the file, using vlc works so i am confused. i looked in the details part of the .mp3 ...

Visitor

hi guys i have trired all the steps in other posts and nothing has worked so far   none of my files are protected. how ever using quicktime still does not let me play the file, using vlc works...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Why does spotify do speed skips through my local files now?

PlanFreeCountryUSADevicepcOperating SystemWindows 7 My Question or IssueI just noticed that my copy of Spotify Desktop has just starting doing like a speed through/skip if I choose to play my local files list.I even tried to re-download & re-install ...

Visitor

Plan Free Country USA Device pc Operating System Windows 7   My Question or Issue I just noticed that my copy of Spotify Desktop has just starting doing like a speed through/skip if I ...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Playlists in subfolders of folders not available in Apple Carplay / Android Auto

PlanFree/PremiumCountryAllDevice(all iOS or Anroid devices)Operating System(iOS and Android) My Question or IssueHi,to organzize my Music I have created folders and subfolders.Unfortunally it seems that on Android Auto or Apple CarPlay multilple subf...

Regular

Plan Free/Premium Country All Device (all iOS or Anroid devices) Operating System (iOS and Android)   My Question or Issue Hi, to organzize my Music I have created folders and subfold...

596 Views

0 replies

1 likes

  • 596 Views
  • 0 replies
  • 1 likes

How can I batch remove all favourited albums?

My Question or IssueHow can I batch remove albums? I have thousands of them from before you changed the way favourites worked, and the only option you give me seems to be to go one by one. PlanPremiumCountrySpainDevice, Operating SystemWindows standa...

Casual Listener

My Question or Issue How can I batch remove albums? I have thousands of them from before you changed the way favourites worked, and the only option you give me seems to be to go one by one.   ...

undi

Casual Listener

1876 Views

4 replies

0 likes

Albums
favourite
remove
unfavourite
  • 1876 Views
  • 4 replies
  • 0 likes

Playlist Content

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 Pro My Question or IssueContent in a playlist has dissapeared. I've searched all I can for restoring playlists (this was never deleted). It was a downloaded Playlist - Is there a way to re...

Newbie

Plan Premium Country Australia Device PC Operating System Windows 10 Pro     My Question or Issue Content in a playlist has dissapeared.   I've searched all I can for r...

640 Views

0 replies

0 likes

  • 640 Views
  • 0 replies
  • 0 likes

Superuser Contribution Any way to identify duplicates on two or more different playlists

So to exemplify, lets say i have two playlists:Jazz A which has my top-tier selections, and Jazz B which has my tier-b selections of the genresis there any way to check or cross-check playlists for duplicates, so if i want to add Song 1 to Jazz B it ...

Casual Listener

So to exemplify, lets say i have two playlists: Jazz A which has my top-tier selections, and Jazz B which has my tier-b selections of the genres is there any way to check or cross-check ...

OneByBoo

Roadie

3950 Views

1 replies

4 likes

  • 3950 Views
  • 1 replies
  • 4 likes