Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
PlanPremium CountryUnited States DeviceLaptop (HP OMEN) Operating SystemWindows 10 My Question or IssueTitle. The "Custom Order" sort option for my Liked Songs playlist is supposed to let me create, well, a custom order; however, dragging and droppin...
Plan Premium Country United States Device Laptop (HP OMEN) Operating System Windows 10 My Question or Issue Title. The "Custom Order" sort option for my...
Casual Listener
24151 Views
37 replies
70 likes
I don't know, can't seem to invite people to make joint playlists on the desktop app. Not sure how it works on mobile but is it possible to be made simplier or clearer? Thanks
I don't know, can't seem to invite people to make joint playlists on the desktop app. Not sure how it works on mobile but is it possible to be made simplier or clearer? Thanks
Moderator
325 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 15 Pro MaxOperating SystemiOS 18 My Question or IssueI have a folder with several playlists. Is there a way to play a number of songs from one playlist, move to the next playlist and play a few songs, then move to th...
Plan Premium Country USA Device iPhone 15 Pro Max Operating System iOS 18 My Question or Issue I have a folder with several playlists. Is there a way to play a number of song...
Moderator
236 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI accidentally removed a number of songs from a playlist, then deleted the playlist. When I r...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I accid...
Moderator
256 Views
1 replies
0 likes
Is there a way to hide the local files playlist from my playlists on mobile without turning off local files in settings?
Is there a way to hide the local files playlist from my playlists on mobile without turning off local files in settings?
Moderator
300 Views
1 replies
0 likes
I have a free plan and live in Ireland. I don’t know my operating system but I know I have an iPad. I use Spotify on my web browser, Safari, not the app. I can’t create playlists. The button doesn’t work, as when I tap it, it does nothing.
I have a free plan and live in Ireland. I don’t know my operating system but I know I have an iPad. I use Spotify on my web browser, Safari, not the app. I can’t create playlists. The button doe...
Casual Listener
1070 Views
2 replies
0 likes
I have a playlist that only shows the same first 7 songs I added. However I added more songs but they wont show up. When I go to add a song to that playlist, the correct amount of songs show up
I have a playlist that only shows the same first 7 songs I added. However I added more songs but they wont show up. When I go to add a song to that playlist, the correct amount of songs...
Moderator
301 Views
1 replies
0 likes
This is on the web app (long story). As you can see, it's the standard shuffle, so it should only queue songs that are part of the playlist. This being the liked songs playlist, only liked songs should appear, which sometimes isn't the case for some...
This is on the web app (long story). As you can see, it's the standard shuffle, so it should only queue songs that are part of the playlist. This being the liked songs playlist, only liked songs s...
Roadie
330 Views
2 replies
1 likes
PlanPremiumCountryUnited StatesDevice(iPhone 12 mini, iPad Air 4th Gen, ROG Zephyrus 14)Operating System(iOS 16.5, iOS 16.5.1, Windows 11) My Question or IssueNot a massive issue, but my Daily mixes are different on my phone when compared to my iPad ...
Plan Premium Country United States Device (iPhone 12 mini, iPad Air 4th Gen, ROG Zephyrus 14) Operating System (iOS 16.5, iOS 16.5.1, Windows 11) My Question or Issue Not a massive i...
Moderator
783 Views
4 replies
1 likes
PlanPremiumCountryIndiaDevice(Redmi)Operating System(Windows 10)My Question or IssueI used the desktop spotify app to create a playlist folder, I moved a couple of playlists into the folder. Then after a few days when i checked my spotify app in the ...
Plan Premium Country India Device (Redmi) Operating System (Windows 10) My Question or Issue I used the desktop spotify app to create a playlist folder, I moved a couple of playlists into th...
Moderator
922 Views
6 replies
0 likes
PlanPremiumCountryUnited StatesDevice AnSamsung Galaxy S23Operating SystemAndroid 14App Version8.9.76.538 My Question or IssueI have several playlists that I've created on my PC with local files. When a file sync occurs to my Android phone, it seems ...
Plan Premium Country United States Device An Samsung Galaxy S23 Operating System Android 14 App Version 8.9.76.538 My Question or Issue I have several playlists that I've created o...
Moderator
302 Views
1 replies
0 likes
I would love to see a more user-friendly way to organize songs in Spotify playlists. Instead of having to re-add tracks or use menus to rearrange them, it would be awesome if we could drag and drop songs within a playlist to quickly change their orde...
I would love to see a more user-friendly way to organize songs in Spotify playlists. Instead of having to re-add tracks or use menus to rearrange them, it would be awesome if we could drag and drop s...
Moderator
696 Views
1 replies
1 likes
Can’t recover playlist after changing to premier
Can’t recover playlist after changing to premier
Spotify Star
228 Views
1 replies
0 likes
PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy S22 Ultra, Galaxy Tab S9+Operating SystemAndroid version 14 My Question or IssueMy playlists aren't syncing between my phone and my tablet. If I follow or create a playlist on my phone, it doesn't...
Plan Premium Country United Kingdom Device Samsung Galaxy S22 Ultra, Galaxy Tab S9+ Operating System Android version 14 My Question or Issue My playlists aren't syncing between...
Moderator
1276 Views
3 replies
0 likes
Upgraded to premium recently.I use my liked songs primarily for shuffle and I love using the filter for my different genres, however I can only see the most recently liked songs gwhen I have over 1.4k I have restarted the phone, downloaded all of the...
Upgraded to premium recently.I use my liked songs primarily for shuffle and I love using the filter for my different genres, however I can only see the most recently liked songs gwhen I have ov...
Visitor
982 Views
3 replies
1 likes
I want to import my playlist of around 300 songs from wynk. Any suggestions? Account: Premium (Individual) OS: Android
I want to import my playlist of around 300 songs from wynk. Any suggestions? Account: Premium (Individual) OS: Android
603 Views
0 replies
0 likes
Shouldn't have to go into much detail because theres already a large thread on this that spotify just closed and marked fixed so no one can day theyre still having the same problem anymore. I bet they deny this thread too. What the heck is going on!?...
Shouldn't have to go into much detail because theres already a large thread on this that spotify just closed and marked fixed so no one can day theyre still having the same problem anymore. I bet the...
Casual Listener
487 Views
4 replies
3 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question / IssueIs there a way to rollback the playlist menu to the way it looked 1 year ago?I much prefer dealing with basic folders organized and ordered by me rather than this sidebar bloa...
Plan Premium Country USA Device PC Operating System Windows 11 My Question / Issue Is there a way to rollback the playlist menu to the way it looked 1 year ago? I much prefer deal...
246 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsuns23Operating SystemAndroid My Question or IssueI can only play randomly selected songs on my liked playlist and whenever I select a certain song it stops everything and nothing happens. I've uninstalled spotify to ...
Plan Premium Country Canada Device Samsuns23 Operating System Android My Question or Issue I can only play randomly selected songs on my liked playlist and whenever I select ...
Moderator
240 Views
1 replies
0 likes
Can somebody answer me
Can somebody answer me
Casual Listener
1828 Views
4 replies
1 likes
