Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Shouldn't have to go into much detail because theres already a large thread on this that spotify just closed and marked fixed so no one can day theyre still having the same problem anymore. I bet they deny this thread too. What the heck is going on!?...
Shouldn't have to go into much detail because theres already a large thread on this that spotify just closed and marked fixed so no one can day theyre still having the same problem anymore. I bet the...
Casual Listener
488 Views
4 replies
3 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question / IssueIs there a way to rollback the playlist menu to the way it looked 1 year ago?I much prefer dealing with basic folders organized and ordered by me rather than this sidebar bloa...
Plan Premium Country USA Device PC Operating System Windows 11 My Question / Issue Is there a way to rollback the playlist menu to the way it looked 1 year ago? I much prefer deal...
246 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsuns23Operating SystemAndroid My Question or IssueI can only play randomly selected songs on my liked playlist and whenever I select a certain song it stops everything and nothing happens. I've uninstalled spotify to ...
Plan Premium Country Canada Device Samsuns23 Operating System Android My Question or Issue I can only play randomly selected songs on my liked playlist and whenever I select ...
Moderator
240 Views
1 replies
0 likes
Can somebody answer me
Can somebody answer me
Casual Listener
1839 Views
4 replies
1 likes
I recently received a number of bogus / fraudulent copyright claims on a number of my original songs. I am active on social media so it was probably a hater. My music was removed and I submitted counter DMCA notices 14 days have passed and no respons...
I recently received a number of bogus / fraudulent copyright claims on a number of my original songs. I am active on social media so it was probably a hater. My music was removed and I submitted coun...
Spotify Star
820 Views
1 replies
0 likes
PlanFamily PremiumCountryUSA My Question or IssueIs it possible to set multiple locations for live events or alter the radius? We're willing to travel a few hours for a good live show.
Plan Family Premium Country USA My Question or Issue Is it possible to set multiple locations for live events or alter the radius? We're willing to travel a few hours for a good li...
Moderator
382 Views
1 replies
1 likes
share with my friends
share with my friends
Moderator
245 Views
1 replies
0 likes
Hi.I have struggled a long time to copy playlist data to conversations about music with my friends.I would have liked to have a copy or export feature for playlist, artists, alvums and titles, but there's no working feature to do this. There were old...
Hi. I have struggled a long time to copy playlist data to conversations about music with my friends. I would have liked to have a copy or export feature for playlist, artists, alvums and titles, bu...
Newbie
17227 Views
2 replies
2 likes
Spotify should update all of our followed artists in the following Section instead of only displaying some artists.
Spotify should update all of our followed artists in the following Section instead of only displaying some artists.
Music Fan
1825 Views
7 replies
0 likes
PlanPremiumCountry DeviceSamsung / PCOperating SystemAndroid / Windows 10 My Question or IssueSo I have copied my local files into a 'new folder' and I can see a total of 3999 songs in it, however, when I try to copy (ctrl A) to a playlist I only get...
Plan Premium Country Device Samsung / PC Operating System Android / Windows 10 My Question or Issue So I have copied my local files into a 'new folder' and I can see a total o...
Moderator
249 Views
1 replies
0 likes
Account seems to got hacked last week and played 2 songs i dont know and i dont like multiple times. Both songs got to my on Repeat playlist at 3rd/4th place which is very annoying because i dont like both songs and its something the hacker played. I...
Account seems to got hacked last week and played 2 songs i dont know and i dont like multiple times. Both songs got to my on Repeat playlist at 3rd/4th place which is very annoying because i dont lik...
Moderator
1751 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy Note 9Operating SystemWindows 10 & Android My Question or IssueMy playlist folders, that have been showing until a few weeks ago, stopped showing on my mobile phone app and I am missing allot of work in playlist orga...
Plan Premium Country USA Device Galaxy Note 9 Operating System Windows 10 & Android My Question or Issue My playlist folders, that have been showing until a few weeks ago, stoppe...
Newbie
5519 Views
9 replies
2 likes
No songs available
No songs available
Moderator
253 Views
1 replies
0 likes
If I exit out of the playlist and reenter, the daily mix will change. If i exit out and reenter multiple times a day, it changes multiple times a day. This is only happening on a new laptop I got, this did not happen on my old laptop or my phone.
If I exit out of the playlist and reenter, the daily mix will change. If i exit out and reenter multiple times a day, it changes multiple times a day. This is only happening on a new laptop I got, th...
Casual Listener
16744 Views
51 replies
15 likes
PlanPremiumCountryBelgiumDeviceSamsungOperating System Android My Question or Issue Belge francophone, j'ai beaucoup plus de propositions en flamand pour les artistes, dernières sorties et podcasts.Y'a t il un moyen de paramétrer ma localisation, qui...
Plan Premium Country Belgium Device Samsung Operating System Android My Question or Issue Belge francophone, j'ai beaucoup plus de propositions en flamand pour le...
Visitor
427 Views
2 replies
1 likes
Ich fände es gut wenn man in die Wiedergabeliste einfacher rein kommt und auch Lieder daraus löschen kann. Wie komme ich überhaupt in die Wiedergabeliste, geht das ? Wo kann ich sehen was drin ist. grüße Maik
Ich fände es gut wenn man in die Wiedergabeliste einfacher rein kommt und auch Lieder daraus löschen kann. Wie komme ich überhaupt in die Wiedergabeliste, geht das ? Wo kann ich sehen was drin ist. ...
424 Views
0 replies
0 likes
I have a playlist with just about 3000 songs from all genres, artists, etc. It is a pain to drag and drop every song, especially because it takes over a minute to drag a song at the bottom and put it towards the top. Is there a button that will shuff...
I have a playlist with just about 3000 songs from all genres, artists, etc. It is a pain to drag and drop every song, especially because it takes over a minute to drag a song at the bottom and put it...
Spotify Star
325 Views
1 replies
0 likes
PlanPremiumCountryPoland DeviceCustom built PCOperating SystemWindows 11 My Question or IssueI can't delete this playlist: https://open.spotify.com/playlist/2MOXe4JeoRqIh1OKftTrNV. After right-clicking, selecting Delete and confirming that this will ...
Plan Premium Country Poland Device Custom built PC Operating System Windows 11 My Question or Issue I can't delete this playlist: https://open.spotify.com/playlist/2MOXe4JeoR...
Regular
483 Views
2 replies
0 likes
PlanPremium DuoCountryUKDeviceGalaxy Z Fold6Operating SystemAndroid 14My Question or IssueI am unable to select a local source for my local files. I have the option on, I am a able to open the playlist but it consists of every piece of audio on the d...
Plan Premium Duo Country UK Device Galaxy Z Fold6 Operating System Android 14 My Question or Issue I am unable to select a local source for my local files. I have the option on, I am...
Moderator
515 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy A21sOperating SystemAndroid 12 My Question or IssueI have enabled local files in settings but I can't find local files in my library. The files I want to access are all saved on the phone's SD card
Plan Premium Country UK Device Samsung Galaxy A21s Operating System Android 12 My Question or Issue I have enabled local files in settings but I can't find local files in my library....
Casual Listener
1218 Views
4 replies
1 likes
