App constantly crashing :(

[wompwomp]

Plan: Premium

Country: USA

Device: iPhone XR iOS 16.2

The app will crash when:

• I open it after a few hours of not using it
• I play from a new playlist (i.e. I start listening to a different playlist than I wasn’t originally listening to)
• I queue a song (within playlists, didn’t notice this problem when searching a song and queuing)
• I click on a song (within playlists, didn’t notice this problem when searching a song and queuing)

I have clean reinstalled the app, made sure to update the app, update my iPhone, and done all the other little tricks I could find on the internet and it has not helped. The only thing that kind of worked was updating my iPhones iOS software, then it pretended to be fine for a good 6 hours before crashing constantly again. I renders the app unusable when I rely on it for so much. And what’s the point of paying for premium if it’s not doing what premium does?? Also, it’s been like this for a good 2-3 weeks.

[MateusM]

Hey @wompwomp! Thanks for bringing this to the community!

I'm sorry that you're facing issues while using Spotify, don't worry! We're here to help you.

Can you provide us with the Spotify version that your device is running?

Keep us posted.