Cannot delete playlist on iphone

Solved!
Reply

Cannot delete playlist on iphone

Spotmax87
Casual Listener

Plan

Premium

Country

Germany

 

Device

iPhone 11

Operating System

current IOS

 

My Question or Issue

 

i tried to clean up my unused playlists but the app doesn’t let me delete playlists. I can open a playlist, press the Burger button and select „remove Playlist“ but just nothing happens. It occurs on all my playlists. Only playlists from others can de „unliked“ and disappear from my list. So I got a bunch of „Shazam“ or old playlists from my birthday years ago 🙂 btw it seems to be „public“ playlists from myself. I tried to unshare them and to set them as secret, too.

 

thank you for your advice!

 

55DC1927-43D7-4BAF-8258-EA71D52D6C2A.png
415BDED9-EDA0-4F1E-B65D-7E8F223A8B70.png
1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Mario
Moderator
Moderator

Hey @Spotmax87,

 

Thanks for reaching out about this here in the Community. 

 

If you confirm you successfully completed the procedure to delete the playlists, would you mind logging out and then back in? This should help your account sync with the desired changes. If this doesn't do the trick, would you mind sharing a screenshot of what one the playlists you're trying to delete looks like once you open it?

 

We'll look out for your updates and be here if there's anything else we can help with!

MarioModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"There's more to living than only surviving." - Dexter Holland

View solution in original post

10 Replies
Solution!

Mario
Moderator
Moderator

Hey @Spotmax87,

 

Thanks for reaching out about this here in the Community. 

 

If you confirm you successfully completed the procedure to delete the playlists, would you mind logging out and then back in? This should help your account sync with the desired changes. If this doesn't do the trick, would you mind sharing a screenshot of what one the playlists you're trying to delete looks like once you open it?

 

We'll look out for your updates and be here if there's anything else we can help with!

MarioModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"There's more to living than only surviving." - Dexter Holland

View solution in original post

Spotmax87
Casual Listener

Thank you very much! Logging out and back in did. the trick!

yashshah0505
Casual Listener

I tried logging out and logging in again. The playlists are empty but I just can’t seem to delete them. 

D43BA632-5288-4C84-9A85-1B6C847FEB52.png
C6841BFC-B65F-47AA-BAC5-29A53457A76C.png

Ivan
Spotify Legend

Hey there @yashshah0505

 

Thanks for reaching out to us about this - we'll be glad to help you out here.
 

In case logging out and back in didn't solve the issue for you, we recommend running a clean reinstall of the Spotify app on the affected device. This will update the app to the latest version and refresh all its features. Follow the steps here on how to do that.  

 

If you still observe this after the clean reinstall, try disabling any power saving or data cleaning settings on your mobile device. Alternatively, you can try authorizing Spotify to run without restrictions despite the mentioned settings being enabled. Make sure you try this since such features can often prevent the app from operating at full capacity.

 

Hope this helps. Let us know how it goes.  

yashshah0505
Casual Listener
It got solved on its own. Thanks for the reply though.

Alex
Moderator
Moderator

Hi @yashshah0505,

 

Thanks for letting us know that everything is working fine now.

 

If you've done any troubleshooting which helped resolve your issue, you're welcome to share it with the community, as it might help other as well.

 

Don't hesitate to give us a shout if you have more questions.

 

Have a great day!

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“With freedom, flowers, books, and the moon, who could not be perfectly happy?” ― Oscar Wilde

Batenri
Visitor
Hi, I tried all the actions you suggested but without success.
I can’t find the option to remove restrictions, could you show me how select it.
it’s last chance for me....😔

Jeremy
Moderator
Moderator

Hey there @Batenri,

 

Thank you for your post here in the Community.

 

Can you try the following:

  1. Enter the playlist you want to delete.
  2. Click the three dot menu.
  3. Choose delete this playlist

If that doesn't do the trick - can you send us a screen recording when you're trying to follow the steps above?

 

We'll keep an eye out for your reply.

 

Cheers!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

danielderome
Casual Listener

It does not work anymore. The delete option is not there

anymore.

Julian
Moderator
Moderator

Hi @danielderome,

 

Thank you for posting on this thread!

 

Could you confirm if you've already tried the steps shared by @Ivan and @Jeremy? These steps seemed to work for other users, so it's worth giving them a try. 

 

You can also try logging with another account, such as a friend's or a family member's to see if the issue persists.
 

If none of the steps work, please send us a video recording or some screenshots showing how your app looks, this way we can investigate further. 

 

Keep us posted.

JulianModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
SUGGESTED POSTS