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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30730 Views

40 replies

9 likes

  • 30730 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95456 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293882 Views

60 replies

15 likes

  • 293882 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123791 Views

19 replies

38 likes

  • 123791 Views
  • 19 replies
  • 38 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountry MéxicoDeviceiPhone XSOperating SystemiOS 13.14 Lyrics aren’t showing on iPhone XS, tried reinstalling, restarting the phone but nothing works, there’s no option on settings neither.

Visitor

Plan Premium Country  México Device iPhone XS Operating System iOS 13.14   Lyrics aren’t showing on iPhone XS, tried reinstalling, restarting the phone but nothing works, there’s n...

MylleAlves

Visitor

108924 Views

47 replies

33 likes

  • 108924 Views
  • 47 replies
  • 33 likes

Cannot remember username and email address

Im no longer using my account in spotify but my payment still ongoing

Visitor

Im no longer using my account in spotify but my payment still ongoing

ThisCommunitySucks

Community Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

iPhone aquecendo

iPhone em iOS 17.4 e 16.6. Em aquecimento durante o uso do app em segundo plano

Visitor

iPhone em iOS 17.4 e 16.6. Em aquecimento durante o uso do app em segundo plano 

Bittencourt

Spotify Star

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Solved!! iPhone/MBUX Bluetooth each alternate time connects doesn't play music

PlanPremiumCountryAustraliaDeviceiPhone Pro Max 14Operating SystemiOS 17.4 My Question or IssueIt's been working perfectly up until maybe a month or so now, since a month or so ago, each time i start car Spotify will connect up and play, however I fi...

Casual Listener

Plan Premium Country Australia Device iPhone Pro Max 14 Operating System iOS 17.4   My Question or Issue It's been working perfectly up until maybe a month or so now, since a month or ...

GizmoAMG

Casual Listener

2039 Views

2 replies

0 likes

  • 2039 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify connects to Sonos when I'm listening on my headphones.

I have an iPhone and I listen to Spotify via iOS app. I recently set up Sonos speakers in my house.When I'm at the gym or when I'm driving my car listening to Spotify, my music will stop and I notice that Spotify jumped to my Sonos speakers in my kit...

Casual Listener

I have an iPhone and I listen to Spotify via iOS app. I recently set up Sonos speakers in my house. When I'm at the gym or when I'm driving my car listening to Spotify, my music will stop and I no...

OscarDC

Moderator

2795 Views

6 replies

1 likes

  • 2795 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Connect is NOT working for volume controlling

Plan : PremiumDevice: iphone13Operating System iOSMy Question or Issue Dear community, and spotify,I think spotify connect is not working for volume controlling. I have been using spotify with other speakers and web players using spotify sdks, and my...

Music Fan

Plan : Premium Device: iphone13 Operating System iOS My Question or Issue   Dear community, and spotify, I think spotify connect is not working for volume controlling.  I h...

areallytallguy

Casual Listener

52961 Views

74 replies

28 likes

Connect
control
volume
  • 52961 Views
  • 74 replies
  • 28 likes

Superuser Contribution iOS Playback is interrupted while driving

PlanPremiumCountryGermanyDeviceiPhone 15 Pro MaxOperating SystemiOS 17.4 My Question or IssueWhile driving with the car the running playback is interrupted very shortly (multiple dropouts in sequence, each < 1s) at some repeatable points where phone ...

Casual Listener

Plan Premium Country Germany Device iPhone 15 Pro Max Operating System iOS 17.4   My Question or Issue While driving with the car the running playback is interrupted very shortly (mult...

AndreasDeh

Casual Listener

820 Views

2 replies

0 likes

  • 820 Views
  • 2 replies
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Fix bug in voting for ideas

When i try to vote for an idea (using safari on ios) my vote doesn't register. specifically i want to vote “yes! A thousand times yes!” on all the idea posts about how the new personalized radio feature sucks in comparison to the old one. I want radi...

Visitor

When i try to vote for an idea (using safari on ios) my vote doesn't register.   specifically i want to vote “yes! A thousand times yes!” on all the idea posts about how the new personalize...

MateusM

Spotify Star

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Apple watch audiobook speed

I am in Australia using an Apple watch ultra. I would like to listen to Audiobooks at 1.5x speed but there is no ability to change this. When will it be built in?Thanks

Newbie

I am in Australia using an Apple watch ultra.   I would like to listen to Audiobooks at 1.5x speed but there is no ability to change this.   When will it be built in? Thanks

MateusM

Spotify Star

621 Views

1 replies

5 likes

  • 621 Views
  • 1 replies
  • 5 likes

Solved!! *Preview* of Songs is SILENT (*Playing* songs works fine)

PlanFree/PremiumCountry Device(iPhone SE)Operating System(iOS 17.3.1) My Question or IssueI have a new release on Spotfy, done through DistroKid. The songs PLAY correctly, from beginning to end. The complete song is correct. No problem there. The son...

Casual Listener

Plan Free/Premium Country   Device (iPhone SE) Operating System (iOS 17.3.1)   My Question or Issue I have a new release on Spotfy, done through DistroKid.   The songs PLA...

jeremy_pv

Casual Listener

657 Views

1 replies

0 likes

Other
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  • 1 replies
  • 0 likes

Superuser Contribution Spotify plays like shuffle is on when I start listening to it the next day

When I’m on my way home from work I listen to my playlist that is in alphabetical order. When I get home I pause Spotify and when I wake up or come back to listing two or three hours later it’s playing like shuffle is on and shuffle is not on, I have...

Regular

When I’m on my way home from work I listen to my playlist that is in alphabetical order. When I get home I pause Spotify and when I wake up or come back to listing two or three hours later it’s playi...

Dalesk

Regular

2668 Views

24 replies

0 likes

  • 2668 Views
  • 24 replies
  • 0 likes

Superuser Contribution Echo Music Group Only Showing and Playing on One Speaker

PlanPremiumCountryUnited States DeviceiPhone 13 ProOperating SystemiOS 15.1.1 My Question or IssueWhen I go to the devices menu in Spotify, my echo speaker group shows, but only has one speaker next to the name (it used to have 2). When I click the s...

Casual Listener

Plan Premium Country United States  Device iPhone 13 Pro Operating System iOS 15.1.1   My Question or Issue When I go to the devices menu in Spotify, my echo speaker group shows, ...

MihailY

Moderator

3484 Views

12 replies

0 likes

  • 3484 Views
  • 12 replies
  • 0 likes

Superuser Contribution Unable to control other devices through Spotify from my iPhone

PlanPremiumCountryIcelandDeviceiPhone 12 ProOperating SystemiOS 17.3.1 My Question or Issue1. I start a playlist on my PC or TV2. Later on I open Spotify on my iPhone to skip/like/return to a song3. The playing track momentarily appears at the bottom...

Visitor

Plan Premium Country Iceland Device iPhone 12 Pro Operating System iOS 17.3.1   My Question or Issue 1. I start a playlist on my PC or TV 2. Later on I open Spotify on my iPhone to sk...

Eni

Moderator

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to Only Listen to Songs on Playlist

Hello! I have Premium and am in the US on an iPhone XR. I have a playlist that I want to listen to and Spotify keeps playing songs that aren't on that playlist. I'm really frustrated because I just want to listen to the 10 songs on this list and it i...

Newbie

Hello! I have Premium and am in the US on an iPhone XR.   I have a playlist that I want to listen to and Spotify keeps playing songs that aren't on that playlist. I'm really frustrated because...

Amasea

Visitor

15435 Views

4 replies

1 likes

  • 15435 Views
  • 4 replies
  • 1 likes

Superuser Contribution BUG: Can't tap into scrub / seek bar on iOS devices

There is a bug with the iOS app where you can't tap into the scrub / seek bar to skip to a specific part of the song playing. You always have to hold the little dot and drag it to the corresponding timestamp. It's really fiddly and annoying. The issu...

Casual Listener

There is a bug with the iOS app where you can't tap into the scrub / seek bar to skip to a specific part of the song playing. You always have to hold the little dot and drag it to the corresponding...

Joan

Moderator

2029 Views

1 replies

0 likes

  • 2029 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forgotten email and password for my spotify account

Trying to set up my Spotify account with all my playlists to a new Samsung tablet. Can't access my profile on Spotify on old tablet for some reason so can't find out what email address it's set up with

Visitor

Trying to set up my Spotify account with all my playlists to a new Samsung tablet. Can't access my profile on Spotify on old tablet for some reason so can't find out what email address it's set up wi...

Joan

Moderator

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Solved!! Access to Spotify favorites no longer possible via Apple Siri?

HiSome days ago, when I said to Siri "Hey Siri, play my favorite songs on Spotify", it would do that. Now, as I retried today, Siri said "Spotify does not support this functionality". What happened? Is there anywhere a setting I have to activate or h...

Casual Listener

Hi Some days ago, when I said to Siri "Hey Siri, play my favorite songs on Spotify", it would do that. Now, as I retried today, Siri said "Spotify does not support this functionality". What happened...

mwepfer56

Casual Listener

2128 Views

2 replies

0 likes

My Favorites
Siri
  • 2128 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files are unable to play despite being downloaded

The same three songs refuse to play on my phone, even though they play fine on my PC where they are hosted. If I go through the files app on my phone, I can find the files there and verify that they are downloaded and they even play perfectly fine th...

Casual Listener

The same three songs refuse to play on my phone, even though they play fine on my PC where they are hosted. If I go through the files app on my phone, I can find the files there and verify that they ...

Susan_GP

Moderator

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes