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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246282 Views

27 replies

5 likes

  • 246282 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131404 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309855 Views

62 replies

16 likes

  • 309855 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133528 Views

19 replies

38 likes

  • 133528 Views
  • 19 replies
  • 38 likes

Superuser Contribution Bug with iOS Sonoma

PlanPremiumCountryFranceDeviceIMacOperating SystemiOS sonoma 14.4.1 My Question or IssueHi, I'd upgraded my iOS with Sonoma 14.4.1. When spotify app runs when I work, it generate new bugs and finaly reboot my mac. It has done several times. It only h...

Casual Listener

Plan Premium Country France Device IMac Operating System iOS sonoma 14.4.1   My Question or Issue Hi, I'd upgraded my iOS with Sonoma 14.4.1. When spotify app runs when I work, it gene...

2The_metal

Casual Listener

664 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution (iPhone) Added songs not showing up in playlists

I had to delete some songs from my playlist a while ago, and now that I’m trying to re-add them, they don’t show up, but it says they’re already in the playlist. I’ve tried updating, logging out and back in, as well as deleting and reinstalling the a...

Casual Listener

I had to delete some songs from my playlist a while ago, and now that I’m trying to re-add them, they don’t show up, but it says they’re already in the playlist. I’ve tried updating, logging out and ...

sand_eater

Casual Listener

2876 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Superuser Contribution Courses button always glowing on Home screen

PlanPremiumCountryUKDeviceiPhone 13 MiniOperating SystemiOS 17.4.1 My Question or IssueThe courses tab on the home screen has been glowing ever since the feature was made available for iOS. I would have thought it'd be gone by now seeing as it was ro...

Regular

Plan Premium Country UK Device iPhone 13 Mini Operating System iOS 17.4.1   My Question or Issue The courses tab on the home screen has been glowing ever since the feature was made ava...

Susan_GP

Moderator

620 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Two cancelled podcasts stay in my library and I have no way to remove them

Two podcasts, those being The Cool Videos Podcast and TheRussianBadger but on Spotify, were deleted. However, they stay as the standard grey microphone backround and I cannot interact with them in any way. When I click on them, it says "Something wen...

Regular

Two podcasts, those being The Cool Videos Podcast and TheRussianBadger but on Spotify, were deleted. However, they stay as the standard grey microphone backround and I cannot interact with them in an...

AlejaR

Moderator

2729 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Superuser Contribution Pagamento Premium Efetuado e não atualizou

PlanFree/PremiumCountryBrasilDeviceIPhone 14Operating SystemiOS 17.4.1 My Question or IssuePaguei o premium e não atualizou, não recebi o boleto porém foi cobrado no cartão que apenas essa conta possui pois criei o cartão virtual para esta compra.

Newbie

Plan Free/Premium Country Brasil Device IPhone 14 Operating System iOS 17.4.1   My Question or Issue Paguei o premium e não atualizou, não recebi o boleto porém foi cobrado no cartão q...

Vasil

Moderator

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want the desktop version on my iPad!

PlanPremium CountryCanada DeviceiPad pro (2020)Operating SystemiOS 14 My Question or IssueThere should be an option to have the desktop version of Spotify on my iPad. I use my iPad Pro completely like a laptop and the app is just no where as good as ...

Casual Listener

  Plan Premium   Country Canada   Device iPad pro (2020) Operating System iOS 14   My Question or Issue There should be an option to have the desktop version of Spoti...

Yordan

Moderator

5141 Views

3 replies

11 likes

  • 5141 Views
  • 3 replies
  • 11 likes

Superuser Contribution Canvas videos are not playing while being activated in the latest app

Hello. iPhone 12 Pro.Latest iOS version available - 16.5App version - 8.8.43.436Canvas option is available and enabled in PlaybackData saver options are offSpotify Premium subscriptionI used to have Canvas before, that's why I'm very concerned that I...

Newbie

Hello. iPhone 12 Pro. Latest iOS version available - 16.5 App version - 8.8.43.436 Canvas option is available and enabled in Playback Data saver options are off Spotify Premium subscription I...

BSakuga

Visitor

2027 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Superuser Contribution BBC podcasts won't stream from Apple Watch

PlanPremiumCountryUKDeviceApple Watch Series 4Operating SystemWatchOS 7.1 My Question or IssueWhen streaming podcasts direct from Apple Watch, now that this new feature is available, all podcasts stream fine except for BBC podcasts. Is there a specif...

Casual Listener

Plan Premium Country UK Device Apple Watch Series 4 Operating System WatchOS 7.1   My Question or Issue When streaming podcasts direct from Apple Watch, now that this new feature is av...

ElliotB1

Visitor

1187 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Playing music pauses every minute

I start playing music on my phone and it pauses after a few seconds. I've restarted my phone, redownloaded the app, cleared my cache, and used the Spotify desktop app and the problem still doesn't seem to go away. I can play music from any playlist a...

Newbie

I start playing music on my phone and it pauses after a few seconds. I've restarted my phone, redownloaded the app, cleared my cache, and used the Spotify desktop app and the problem still doesn't se...

Maria

Moderator

848 Views

4 replies

0 likes

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  • 4 replies
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Solved!!Superuser Contribution Cannot delete playlist on iphone

PlanPremiumCountryGermany DeviceiPhone 11Operating Systemcurrent IOS My Question or Issue i tried to clean up my unused playlists but the app doesn’t let me delete playlists. I can open a playlist, press the Burger button and select „remove Playlist“...

Casual Listener

Plan Premium Country Germany   Device iPhone 11 Operating System current IOS   My Question or Issue   i tried to clean up my unused playlists but the app doesn’t let me del...

MihailY

Moderator

57736 Views

17 replies

0 likes

iOS
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  • 17 replies
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Superuser Contribution Unable to playback music from Spotify on cellular on Apple Watch Ultra 2

I just received my new Apple Watch. I have a cellular plan and I have internet on my watch. I went out for a run the other day and left my phone at home, just my watch and my AirPods. I was connected to the internet and wanted to start Spotify but it...

Newbie

I just received my new Apple Watch. I have a cellular plan and I have internet on my watch. I went out for a run the other day and left my phone at home, just my watch and my AirPods. I was connected...

jkpindahbc

Visitor

7686 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Song skips or goes back and forth when going to next/previous song

When going to the next/previous song, mostly via swiping, after the app is opened again (not forced closed), Spotify just skips a song or skips it and jumps back again. Very annoying. Spotify app version 8.9.34 on my iPad Pro 12" M2 and iPhone 15 Pro...

Regular

When going to the next/previous song, mostly via swiping, after the app is opened again (not forced closed), Spotify just skips a song or skips it and jumps back again. Very annoying.   Spotif...

Susan_GP

Moderator

1040 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify app requiring me to kill the app and restart almost every time I have go to listen

PlanPremiumCountryUS DeviceiPhone 13Operating SystemMost recent IOS My Question or IssueI will go onto the app and I am unable to play any songs without restarting the app.

Casual Listener

Plan Premium Country US   Device iPhone 13 Operating System Most recent IOS   My Question or Issue I will go onto the app and I am unable to play any songs without restarting the...

MateusM

Spotify Star

848 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

I WANT to pause between playlist tracks

Family PremiumUSAIphone 13I have a playlist for an upcoming event. I need to have songs stop automatically at the end of the track, but have the next song in the playlist start with a single button push.Is there an option to NOT automatically play th...

Casual Listener

Family Premium USA Iphone 13 I have a playlist for an upcoming event.   I need to have songs stop automatically at the end of the track, but have the next song in the playlist start wit...

bpbrun

Newbie

1639 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution Repeating songs wont turn off

I have an iphone and have premium spotify i always listen to my playlists and leave them on shuffle so my shuffle icon is always lit. Seems to now be the defaultwhy i notice now is that the repeat now seems to be in default as well and i want it offe...

Newbie

I have an iphone and have premium spotify   i always listen to my playlists and leave them on shuffle so my shuffle icon is always lit. Seems to now be the default why i notice now is that th...

Susan_GP

Moderator

34670 Views

5 replies

0 likes

  • 34670 Views
  • 5 replies
  • 0 likes

Superuser Contribution Issues regarding the App

PlanFreeCountryIndiaDevice(iPhone XR)Operating System(iOS 16.6) My Question or IssueI have been using Spotify in my iPhone XR as well as other devices with same account. And there is a problem from a long time that is not encountered in other devices...

Casual Listener

Plan Free Country India Device (iPhone XR) Operating System (iOS 16.6)   My Question or Issue I have been using Spotify in my iPhone XR as well as other devices with same account. And ...

Mpant33

Visitor

7534 Views

25 replies

1 likes

  • 7534 Views
  • 25 replies
  • 1 likes

Superuser Contribution My spotify won't play any songs

My Spotify app on iPhone won't play any songs and instead will say "you've discovered a premium feature"

Visitor

My Spotify app on iPhone won't play any songs and instead will say "you've discovered a premium feature"

Novy

Moderator

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't open app through media notification

Hello, I am trying to open the app from media notification widget or the right panel media widget but I can only upscale the cover but not open the app to search for a new song. On apple's music app it opens as it should. On Spotify I can just tap th...

Newbie

Hello, I am trying to open the app from media notification widget or the right panel media widget but I can only upscale the cover but not open the app to search for a new song. On apple's music ap...

MartinT

Spotify Legend

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

Solved!! Can’t log into iOS app after resetting password

Plan Premium Country UK Device iPhone 11 Pro Operating System iOS 17 My Question or Issue Reset password recently after notification of “suspicious activity” (note: did not use link in email). Attempting to log into app causes it to claim I’m offline...

Casual Listener

  Plan Premium Country UK Device iPhone 11 Pro  Operating System iOS 17   My Question or Issue Reset password recently after notification of “suspicious activity”...

MateusM

Spotify Star

1309 Views

5 replies

0 likes

  • 1309 Views
  • 5 replies
  • 0 likes

Song keeps cutting

PlanFreeCountryIrelandDeviceiPhone 15Operating System(iOS 17.4.1) My Question or IssueI’ve tried googling this exact issue and it keeps saying it’s a network issue but it’s only one specific song, there’s this one Chinese song called 要不然我们就这样一万年 and ...

Newbie

Plan Free Country Ireland Device iPhone 15 Operating System (iOS 17.4.1)   My Question or Issue I’ve tried googling this exact issue and it keeps saying it’s a network issue but it’s o...

MateusM

Spotify Star

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes