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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137443 Views
  • 503 replies
  • 108 likes
  • 137443 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96293 Views
  • 19 replies
  • 38 likes
  • 96293 Views
  • 19 replies
  • 38 likes

Superuser Contribution Search bar missing in some playlists

The search bar has disappeared in some of my playlists (and it’s still in other playlists).I have smart shuffle off. I was with Spotify support (on Twitter) yesterday and they can’t figure it out. Tried logging out and in, clearing cache, doing a cle...

  • Casual Listener
  • The search bar has disappeared in some of my playlists (and it’s still in other playlists). I have smart shuffle off.   I was with Spotify support (on Twitter) yesterday and they can’t figure...
  • Yordan
  • Moderator
  • 654 Views
  • 5 replies
  • 0 likes
  • 654 Views
  • 5 replies
  • 0 likes

Superuser Contribution spotify plays the wrong song

PlanPremiumCountryNetherlandsDeviceMacBook Air 2020, Iphone 12Operating SystemSonoma 14.1, iOS 16.6.1 My Question or IssueWhen playing certain songs from Sewerslvt, spotify plays the wrong song / a song from a different artist.This is consistant with...

  • Newbie
  • Plan Premium Country Netherlands Device MacBook Air 2020, Iphone 12 Operating System Sonoma 14.1, iOS 16.6.1   My Question or Issue When playing certain songs from Sewerslvt, spotify p...
  • Maria
  • Moderator
  • 553 Views
  • 1 replies
  • 0 likes
  • bug
  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing when I open a game

PlanPremium DuoCountryUnited StatesDeviceiPad (6th Generation)Operating SystemiPadOS 16.6 My Question or Issue

  • Newbie
  •   Plan Premium Duo Country United States Device iPad (6th Generation) Operating System iPadOS 16.6   My Question or Issue  
  • denial1
  • Newbie
  • 1324 Views
  • 2 replies
  • 0 likes
  • 1324 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist Stops and Queue Disappears after Connecting Bluetooth

PlanFree/PremiumCountry DeviceIPhone 12Operating SystemIOS My Question or IssueEver since the last update every time my AirPods connect or disconnect my current playing playlist stops playing completely and the queue is erased.

  • Casual Listener
  • Plan Free/Premium Country   Device IPhone 12 Operating System IOS   My Question or Issue Ever since the last update every time my AirPods connect or disconnect my current playing ...
  • zwiggin
  • Newbie
  • 1203 Views
  • 9 replies
  • 1 likes
  • 1203 Views
  • 9 replies
  • 1 likes

Superuser Contribution iniciar sesion en mi dispostivo movil, he intentado y no me ha dejado

no he podido ingresar a mi cuenta,he cambiado la contraseña varais veces... en mi pc si me dej pero en mi movil tya me tiene harto

  • Visitor
  • no he podido ingresar a mi cuenta,he cambiado la contraseña varais veces... en mi pc si me dej pero en mi movil tya me tiene harto
  • Elena
  • Moderator
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle can't be disabled while connected to speaker

PlanPremiumCountrySwitzerlandDeviceiPhoneOperating SystemiOS 17.1.1 My Question or Issue When listening on a connected speaker, shuffle can't be disabled. It can be switched between shuffle and smart shuffle, but cannot be deactivated.

6B5B94BA-24BF-4380-868E-940527D8DCAB_1_102_o.jpeg
  • Music Fan
  • Plan Premium Country Switzerland Device iPhone Operating System iOS 17.1.1   My Question or Issue   When listening on a connected speaker, shuffle can't be disabled. It can be sw...
  • Elena
  • Moderator
  • 800 Views
  • 1 replies
  • 0 likes
  • 800 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please stop sending me notifications

PlanPremiumCountryAustraliaDeviceiPhone SEOperating SystemWhatever the current one is My Question or IssueToday when I opened the app, I got a notification. It read, Need a binge-worthy series or new show recommendation? Turn on push and email notifi...

  • Music Fan
  • Plan Premium Country Australia Device iPhone SE Operating System Whatever the current one is   My Question or Issue Today when I opened the app, I got a notification.  It read,&nb...
  • jakejh
  • Newbie
  • 979 Views
  • 5 replies
  • 1 likes
  • 979 Views
  • 5 replies
  • 1 likes

Superuser Contribution Slow and unresponsive

Very slow and unresponsive i checked the article and ypdated it but still

  • Visitor
  • Very slow and unresponsive i checked the article and ypdated it but still
  • Maria
  • Moderator
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution The green tick on albums keeps randomly disappearing after I have liked it

The green tick on albums keeps randomly disappearing after I have liked it. I like an album by clicking the plus button, then listen to it for a bit then look back up to the top and the green tick has turned back into the plus symbol.

  • Casual Listener
  • The green tick on albums keeps randomly disappearing after I have liked it. I like an album by clicking the plus button, then listen to it for a bit then look back up to the top and the green tick ha...
  • Eni
  • Moderator
  • 830 Views
  • 4 replies
  • 0 likes
  • 830 Views
  • 4 replies
  • 0 likes

Superuser Contribution Stream video

The video that was played before with a song doesn’t play anymore

  • Newbie
  • The video that was played before with a song doesn’t play anymore
  • Yordan
  • Moderator
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify iOS app keeps opening

My Question or IssueFor the past week, when I am using my phone, no matter what app I am on, the Spotify App will auto-open and take over as if I selected it to open. It doesn't auto-play the content, it just opens the app and I have to constantly cl...

  • Casual Listener
  • My Question or Issue For the past week, when I am using my phone, no matter what app I am on, the Spotify App will auto-open and take over as if I selected it to open. It doesn't auto-play the conte...
  • Vasil
  • Moderator
  • 14105 Views
  • 12 replies
  • 1 likes
  • 14105 Views
  • 12 replies
  • 1 likes

Superuser Contribution Playback not starting

For some reason my downloaded songs are playing fine but if I try to go listen to anything else that isn't downloaded there's a slight possibility it plays but most of the time it just won't play. Stuck at 0:00 and it just never loads. Tested on both...

  • Visitor
  • For some reason my downloaded songs are playing fine but if I try to go listen to anything else that isn't downloaded there's a slight possibility it plays but most of the time it just won't play. St...
  • Vasil
  • Moderator
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues since downloading iOS 17.1

Operating SystemiPhone 13, iOS 17.1 My Question or IssueEvery time I start my car, my playlist either restarts (thus erasing the order I had my songs in) or it starts playing from a whole other playlist. What is going on? It’s worse when I try to con...

  • Casual Listener
  • Operating System iPhone 13, iOS 17.1   My Question or Issue Every time I start my car, my playlist either restarts (thus erasing the order I had my songs in) or it starts playing from a whol...
  • Vasil
  • Moderator
  • 1511 Views
  • 1 replies
  • 1 likes
  • 1511 Views
  • 1 replies
  • 1 likes

I can't control spotify using my car's media controls

2014 Chevrolet Cruze without MyLink. When my phone is connected to the stereo via USB, I can't control spotify using the media controls (like pause/play, skip, etc). The controls themselves do work since it controls the regular radio and other audio ...

  • Visitor
  • 2014 Chevrolet Cruze without MyLink. When my phone is connected to the stereo via USB, I can't control spotify using the media controls (like pause/play, skip, etc). The controls themselves do work s...
  • 364 Views
  • 0 replies
  • 0 likes
  • 364 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify kicks me out every time I try to play a song

PlanFreeCountryUnited StatesDeviceiPhone 11Operating SystemiOS 10 My Question or IssueEvery time I’m trying to find a new song for my playlist and I push play on a song, I get kicked out of the app. Normal shuffling and playing songs that are availab...

  • Casual Listener
  • Plan Free Country United States Device iPhone 11 Operating System iOS 10   My Question or Issue Every time I’m trying to find a new song for my playlist and I push play on a song, I g...
  • Vasil
  • Moderator
  • 14116 Views
  • 13 replies
  • 0 likes
  • iphone 11
  • 14116 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Song Progress bar and timer not working when using Spotify Connect

The song progress bar and timer has stopped working on my phone (Huawei P30 pro) when streaming from the phone to other devices. Previously it kept working even when using Spotify Connect to stream to a Bluesound Node 2i or Sky Q Box.Then when I resu...

  • Roadie
  • The song progress bar and timer has stopped working on my phone (Huawei P30 pro) when streaming from the phone to other devices. Previously it kept working even when using Spotify Connect to stream t...
  • MrWork
  • Casual Listener
  • 10251 Views
  • 11 replies
  • 12 likes
  • 10251 Views
  • 11 replies
  • 12 likes

Superuser Contribution Streaming vs. Downloaded song -- which plays?

I understand that if I download a song, it will play when I'm offline. But if I am online (either on wifi or cellular), which version of the song plays -- the downloaded one or a streaming one? Additionally, if I select the highest quality version fo...

  • Casual Listener
  • I understand that if I download a song, it will play when I'm offline. But if I am online (either on wifi or cellular), which version of the song plays -- the downloaded one or a streaming one? &nbs...
  • LarsSpieltTV
  • Newbie
  • 1158 Views
  • 2 replies
  • 0 likes
  • 1158 Views
  • 2 replies
  • 0 likes

Superuser Contribution Airplane mode notification

Dear Spotify makers,Do you use your product while traveling abroad ?I do, all the time! And in this case, I switch to airplane mode and Spotify in offline mode. So why ar you constantly asking me to switch off airplane mode since I obviously don't wa...

  • Casual Listener
  • Dear Spotify makers, Do you use your product while traveling abroad ? I do, all the time! And in this case, I switch to airplane mode and Spotify in offline mode.   So why ar you constantly ...
  • nopewhy
  • Casual Listener
  • 4432 Views
  • 15 replies
  • 5 likes
  • 4432 Views
  • 15 replies
  • 5 likes

Superuser Contribution Airplane Mode

HiWhen iOS Airplane Mode is on, pop-up message suggests to switch off Airplane Mode or use Wi-Fi every single time you switch to Spotify. That is quite annoying as a) someone could actually be in an airplane b) people do listen to music during the fl...

  • Casual Listener
  • Hi When iOS Airplane Mode is on, pop-up message suggests to switch off Airplane Mode or use Wi-Fi every single time you switch to Spotify. That is quite annoying as a) someone could actually be in a...
  • nopewhy
  • Casual Listener
  • 2346 Views
  • 7 replies
  • 7 likes
  • 2346 Views
  • 7 replies
  • 7 likes