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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 36715 Views
  • 15 replies
  • 36 likes
  • 36715 Views
  • 15 replies
  • 36 likes

Solved!! Collaborative Playlists Notifications

Hey, I'm using Spotify on iOS and I've created a collaborative playlists with a friend. Shouldn't be an option to get push notification whenever my friend is adding a new song to the playlist? I couldn't find it anywhere in the app settings Please he...

  • Casual Listener
  • Hey, I'm using Spotify on iOS and I've created a collaborative playlists with a friend. Shouldn't be an option to get push notification whenever my friend is adding a new song to the playlist? I...
  • A7I7S
  • Casual Listener
  • 3887 Views
  • 2 replies
  • 0 likes
  • Collaborative Playlists Notifications
  • 3887 Views
  • 2 replies
  • 0 likes

Superuser Contribution Updates deleting local files

PlanPremiumCountryUnited KingdomDevice(iPhone 14 pro)Operating System(iOS 16.4.1) My Question or IssueWith each of the last iOS updates, my local files have been wiped, meaning that I have to resync them every time there is an update. When not at hom...

  • Casual Listener
  • Plan Premium Country United Kingdom Device (iPhone 14 pro) Operating System (iOS 16.4.1)   My Question or Issue With each of the last iOS updates, my local files have been wiped, meani...
  • cptjamesmartin
  • Casual Listener
  • 233 Views
  • 2 replies
  • 0 likes
  • 233 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lyrics gone

iPhone 14, 16.4.1I’ve had lyrics for a long time, but they’re gone as of today

  • Visitor
  • iPhone 14, 16.4.1 I’ve had lyrics for a long time, but they’re gone as of today
  • Alex
  • Spotify Legend
  • 259 Views
  • 1 replies
  • 1 likes
  • 259 Views
  • 1 replies
  • 1 likes

Superuser Contribution Album is repeating only three songs (shuffle not on)

PlanPremiumCountryUnited KingdomDeviceiPhone 11Operating SystemiOS 15.2.1 My Question or IssueI’ve been recently playing an album on repeat and I’ve noticed that after a while it starts only playing three songs from the album. I’ve tried to attach my...

  • Music Fan
  • Plan Premium Country United Kingdom Device iPhone 11 Operating System iOS 15.2.1   My Question or Issue I’ve been recently playing an album on repeat and I’ve noticed that after a whil...
  • Eni
  • Moderator
  • 2730 Views
  • 14 replies
  • 5 likes
  • 2730 Views
  • 14 replies
  • 5 likes

Superuser Contribution Spotify app on AppleTV wont scroll down past song 100

I use the Spotify app on AppleTV. It has always worked perfectly. But about a week ago, I can no longer scroll past song 100 in any playlist. My playlist has 219 songs, but once I scroll down to song 100 I can scroll down no more.I have tried making ...

  • Casual Listener
  • I use the Spotify app on AppleTV. It has always worked perfectly. But about a week ago, I can no longer scroll past song 100 in any playlist. My playlist has 219 songs, but once I scroll down to s...
  • OscarDC
  • Moderator
  • 288 Views
  • 3 replies
  • 0 likes
  • 288 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Podcast Autoplauy

Whenever I am listening to a podcast, when it is finished Spotify will play another one automatically. Usually it will pick one of the podcasts I have listened to before. But there is a podcast that I listened to a few times but don’t want to listen ...

  • Newbie
  • Whenever I am listening to a podcast, when it is finished Spotify will play another one automatically. Usually it will pick one of the podcasts I have listened to before.  But there is a podcas...
  • Alex
  • Spotify Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Rewind / Fast Forward Issue in Car

Free/Premium - PremiumCountry - UK Device - iPhone 8 PlusOperating System - iOS 13.2 My Question or Issue Hi all, Apologies if this query has already been raised and answered, but I couldn't find anything on the Forum. I regularly listen to Spotify i...

  • Newbie
  •   Free/Premium - Premium Country - UK   Device - iPhone 8 Plus Operating System - iOS 13.2   My Question or Issue   Hi all,   Apologies if this query has already b...
  • MattSuda
  • Spotify Star
  • 6125 Views
  • 10 replies
  • 6 likes
  • 6125 Views
  • 10 replies
  • 6 likes

Superuser Contribution Downloading playlists to Apple Watch Issue

PlanPremiumCountryTurkeyDeviceiPhone 11 Apple Watch Series 7 Operating SystemiOS 16.4.1watchOS 9.4My Question or IssueI try download playlists to my Apple Watch but some spesific songs don’t get downloaded. I connected to Apple Support, they made me ...

  • Newbie
  • Plan Premium Country Turkey Device iPhone 11  Apple Watch Series 7  Operating System iOS 16.4.1 watchOS 9.4 My Question or Issue I try download playlists to my Apple Watch but so...
  • AlejaR
  • Moderator
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Hello ! I've had an extremely annoying problem on the iOS app for several

months. Indeed, the application automatically selects the "Smart Shuffle" playback, even if I unselect it, it systematically reappears when I quit and reopen my "my liked tracks" playlist (or if I quit the application). The problem does not seem seri...

  • Regular
  • months. Indeed, the application automatically selects the "Smart Shuffle" playback, even if I unselect it, it systematically reappears when I quit and reopen my "my liked tracks" playlist (or if I qu...
  • OscarDC
  • Moderator
  • 300 Views
  • 5 replies
  • 0 likes
  • 300 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution I can play a song of my Apple Watch but not my iPhone

I have a bunch of local songs on my IPhone and they all worked until yesterday. If I go to the local files folder song works. But in any playlist it’s grayed out on the iPhone. However on my watch in the same playlist I can click the song and it work...

  • Casual Listener
  • I have a bunch of local songs on my IPhone and they all worked until yesterday. If I go to the local files folder song works. But in any playlist it’s grayed out on the iPhone. However on my watch in...
  • Edennis
  • Casual Listener
  • 361 Views
  • 6 replies
  • 0 likes
  • 361 Views
  • 6 replies
  • 0 likes

Superuser Contribution How can I stop the Spotify App from taking audio priority?

Whenever I open or switch to the Spotify app on my iPhone it stops any audio/music that I am playing from another app. I can’t find any setting in my phone or the apps that controls this. Its really annoying. Some background: I listen to my NPR stati...

  • Visitor
  • Whenever I open or switch to the Spotify app on my iPhone it stops any audio/music that I am playing from another app. I can’t find any setting in my phone or the apps that controls this. Its really ...
  • AlejaR
  • Moderator
  • 1508 Views
  • 1 replies
  • 1 likes
  • 1508 Views
  • 1 replies
  • 1 likes

No more playlist sorting on mobile?

Device(iPhone 13, iOS 15.4) My Question or Issue Has the new Spotify update completely done away with playlist sorting? I have playlists that are hundreds of songs long and can’t sort by recently added anymore, as the search bar and ‘…’ tab at the to...

  • Visitor
  •   Device (iPhone 13, iOS 15.4)   My Question or Issue   Has the new Spotify update completely done away with playlist sorting? I have playlists that are hundreds of songs long an...
  • Nikkiwill302
  • Casual Listener
  • 687 Views
  • 2 replies
  • 0 likes
  • 687 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ads on primium while listening to music and playlists (NOT A PODCAST ISSUE)

Premium planiPhone 7Multiple ads every few songsUSAFor example - listening to Beatles playlist, every several songs, multiple ads!

  • Newbie
  • Premium plan iPhone 7 Multiple ads every few songs USA For example - listening to Beatles playlist, every several songs, multiple ads!  
  • AlejaR
  • Moderator
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does my app switches to songs that were last played in the duet account

My wife and i have a duet account. she is logged into hers and i am logged into mine. however, many times when i try to play through my account on my phone, it will switch to whatever she last played on hers. I kept on switching to the song i wanted ...

  • Casual Listener
  • My wife and i have a duet account. she is logged into hers and i am logged into mine. however, many times when i try to play through my account on my phone, it will switch to whatever she last play...
  • AlejaR
  • Moderator
  • 247 Views
  • 3 replies
  • 0 likes
  • 247 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recently changed plan type now songs are gone

I’ve recently changed from family to duo plan however now my long library of songs is gone. Any reason why or way to fix this?

  • Visitor
  • I’ve recently changed from family to duo plan however now my long library of songs is gone. Any reason why or way to fix this?
  • Dian
  • Spotify Legend
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle not working

Shuffle feature isn’t working even when I toggle the shuffle button on and off

  • Visitor
  • Shuffle feature isn’t working even when I toggle the shuffle button on and off
  • AlejaR
  • Moderator
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution features missing

PlanPremiumCountryItalyDeviceiPhone 12Operating SystemiOS 16.4.1 My Question or IssueWhy my account doesn’t have all the new premium features like smart shuffle? Also in my home screen there aren’t the 6 toggles at the top where you can select playli...

  • Newbie
  • Plan Premium Country Italy Device iPhone 12 Operating System iOS 16.4.1   My Question or Issue Why my account doesn’t have all the new premium features like smart shuffle? Also in my h...
  • Joan
  • Moderator
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution My podcast keeps rewinding and skipping bits unintentionally

I listen to the two hot takes podcast regulary and i have a lot of issues that bits of audio gets skipped of rewinded without my doing. You just hear the normal audio, then a cut and then hear the previous audio again. Later it skips another piece of...

  • Visitor
  • I listen to the two hot takes podcast regulary and i have a lot of issues that bits of audio gets skipped of rewinded without my doing. You just hear the normal audio, then a cut and then hear the pr...
  • MihailY
  • Moderator
  • 1979 Views
  • 1 replies
  • 1 likes
  • 1979 Views
  • 1 replies
  • 1 likes