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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246288 Views

27 replies

5 likes

  • 246288 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131410 Views

119 replies

13 likes

Other
  • 131410 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3316 Views

0 replies

0 likes

iOS
  • 3316 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309859 Views

62 replies

16 likes

  • 309859 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133528 Views

19 replies

38 likes

  • 133528 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution bugged spotify playlist

I have a playlist that refuses to continue playing any other song apart from the first one in the list, already cleared my cache and deleted the app, also tried the browser version but the issue still remainsi also tried adding the playlist to a diff...

Casual Listener

I have a playlist that refuses to continue playing any other song apart from the first one in the list, already cleared my cache and deleted the app, also tried the browser version but the issue stil...

Maria

Moderator

2566 Views

3 replies

0 likes

  • 2566 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution recent bug - no playback when selecting a song from artist page

PlanPremiumDeviceiPhone SEOperating SystemiOS 17 My Question or IssueTapping on a song from an Artist's 'Popular' list does not play it, and additionally stops current playback. The play icon flashes for a fraction of a second every time a song is ta...

Casual Listener

Plan Premium Device iPhone SE Operating System iOS 17   My Question or Issue Tapping on a song from an Artist's 'Popular' list does not play it, and additionally stops current playback. ...

Maria

Moderator

1256 Views

5 replies

1 likes

  • 1256 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution [iOS] Unable to play artists top songs if I saved to library

PlanPremiumCountryUnited StatesDeviceiPhone 14 ProOperating SystemiOS 17.5 My Question or IssueI am unable to play songs from an artist on their artist page (their top songs) if I’ve saved any of their songs to the library. As soon as I click a song,...

Casual Listener

Plan Premium Country United States Device iPhone 14 Pro Operating System iOS 17.5   My Question or Issue I am unable to play songs from an artist on their artist page (their top songs)...

Eni

Moderator

1052 Views

4 replies

0 likes

  • 1052 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can’t disconnect from group session

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueThis issue has been reported before, and that thread has annoyingly been marked as resolved, but this is clearly an active bug, e.g.: https://community.spotify...

Visitor

Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue This issue has been reported before, and that thread has annoyingly been marked as ...

Flamatar

Newbie

11930 Views

9 replies

5 likes

  • 11930 Views
  • 9 replies
  • 5 likes

Displaying Chinese Words

I Was Trying A Free Account And Well I Have My Device Language Set To English But Somehow The Ask Me To Upgrade To Premium Page Is In Chinese Words. Is This A Bug Or What? The Spotify Version IS 4.5.0.1332

Music Fan

I Was Trying A Free Account And Well I Have My Device Language Set To English But Somehow The Ask Me To Upgrade To Premium Page Is In Chinese Words. Is This A Bug Or What? The Spotify Version IS...

rob_k1203

Newbie

2443 Views

2 replies

0 likes

  • 2443 Views
  • 2 replies
  • 0 likes

Genre filter is missing in liked songs playlist.

I'm not sure if it was from an update, or this feature is no longer available, but the genre filter is missing from my liked songs playlist. In fact, there are no filters at all anymore. How can I sort my liked songs by genre?

Newbie

I'm not sure if it was from an update, or this feature is no longer available, but the genre filter is missing from my liked songs playlist. In fact, there are no filters at all anymore. How can I ...

Brirose02

Visitor

4963 Views

8 replies

1 likes

  • 4963 Views
  • 8 replies
  • 1 likes

Superuser Contribution tracks skipping on their own

I’m trying to listen to Taylor swifts the tortured poets department and the songs skip on their own

Visitor

I’m trying to listen to Taylor swifts the tortured poets department and the songs skip on their own

AlejaR

Moderator

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution IOS 8.9.32 app crashes with strange audio glitching

PlanFree/PremiumCountryUnited StatesDevice(iPad 9th Generation)Operating System(IPadOS 17.4.1) My Question or IssueMy Spotify app recently started having bugging effects on the audio where it makes static and glitching sounds before freezing and bein...

Newbie

Plan Free/Premium Country United States Device (iPad 9th Generation) Operating System (IPadOS 17.4.1)   My Question or Issue My Spotify app recently started having bugging effects on t...

Ivelina

Moderator

810 Views

1 replies

1 likes

  • 810 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify reverts to previous song after putting on a new song when opening.

Whenever I open Spotify after it’s been closed out and scroll through to pick out a new song to listen to it will start playing and then revert back to where it left off on the previous song from when I closed out of the app. It is really frustrating...

Visitor

Whenever I open Spotify after it’s been closed out and scroll through to pick out a new song to listen to it will start playing and then revert back to where it left off on the previous song from whe...

MartinT

Spotify Legend

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with podcasts on Libratone speakers

Hey guys. I have issues that do not make sense for me. When trying to listen to some podcasts I cannot chose my Libratone speakers over WiFi. I am forced to use Bluetooth and see the message in Spotify that this song (!) cannot be played using the sp...

Visitor

Hey guys. I have issues that do not make sense for me. When trying to listen to some podcasts I cannot chose my Libratone speakers over WiFi. I am forced to use Bluetooth and see the message in Spoti...

MartinT

Spotify Legend

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Not working premium giftcard

My gift card isn’t working may I know what was wrong with this order id.

Visitor

My gift card isn’t working may I know what was wrong with this order id.

Not applicable

626 Views

2 replies

0 likes

  • 626 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify doesn't want to sync local files from my Windows computer to my iOS

I'm trying to sync a new local file from Spotify to my iPhone on the same WiFi network. However my local files aren't syncing on my iPhone and I am struggling to search for a solution.

Visitor

I'm trying to sync a new local file from Spotify to my iPhone on the same WiFi network. However my local files aren't syncing on my iPhone and I am struggling to search for a solution.

ImPerom

Visitor

713 Views

2 replies

0 likes

  • 713 Views
  • 2 replies
  • 0 likes

Can’t log in on iPhone

Premium PlanUSAiPhone 12 ProiOS 15.5 I’m able to log into Spotify on desktop app, but not on my phone. I have tried logging in both using Facebook log in AND with username/password, and I get an error for both approaches. I uninstalled and re-install...

Visitor

Premium Plan USA iPhone 12 Pro iOS 15.5   I’m able to log into Spotify on desktop app, but not on my phone. I have tried logging in both using Facebook log in AND with username/password, an...

izzy1232

Newbie

779 Views

2 replies

0 likes

  • 779 Views
  • 2 replies
  • 0 likes

Superuser Contribution Translation problem

Seems like machine translate is not really good. On english it’s “A combo as unique as you” ( link removed ) And on russian it’s translated incorrectly as “Unique combo under be you”( link removed )It must be “Уникальное комбо как и вы".

Casual Listener

Seems like machine translate is not really good. On english it’s “A combo as unique as you” ( link removed ) And on russian it’s translated incorrectly as “Unique combo under be you”( link removed )I...

Joan

Moderator

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Superuser Contribution autoplay not working

every time i play a song from an album the song just loops instead of play similar songs. my autoplay is turned on, i restarted my device and logged in and out and nothing will fix it

Visitor

every time i play a song from an album the song just loops instead of play similar songs. my autoplay is turned on, i restarted my device and logged in and out and nothing will fix it

Ivelina

Moderator

868 Views

1 replies

1 likes

  • 868 Views
  • 1 replies
  • 1 likes

Superuser Contribution Carplay issues

PlanPremiumCountryNetherlandsDeviceIphone 15Operating SystemIOS 17.5 My Question or IssueHello, I have a quite annoying bug with Spotify in the car with CarPlay. Every time I connect my phone WIRED to my carplay system, I cannot start music from carp...

Casual Listener

  Plan Premium Country Netherlands Device Iphone 15 Operating System IOS 17.5   My Question or Issue Hello, I have a quite annoying bug with Spotify in the car with CarPlay. Ever...

MartinT

Spotify Legend

1033 Views

1 replies

0 likes

  • 1033 Views
  • 1 replies
  • 0 likes

Superuser Contribution music randomly stopping

PlanPremium Device(iPhone XR)Operating System(iOS 16) My Question or Issuealmost everytime i listen to music on my phone, every few songs the music just randomly stops, the song length and progress bar just go blank (image attached), and it doesn’t l...

Newbie

Plan Premium   Device (iPhone XR) Operating System (iOS 16)   My Question or Issue almost everytime i listen to music on my phone, every few songs the music just randomly stops, t...

Joan

Moderator

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Alexa frequently plays past the end of songs

PlanPremiumCountryGermanyDeviceAlexa Echo Gen. 4, Android, MacBook ProOperating SystemAndroid 14, macOS 14.1.2 My Question or IssueWhen playing over Alexa, Spotify frequently just stops playing music after a song ends, even though it there are more s...

Regular

Plan Premium Country Germany Device Alexa Echo Gen. 4, Android, MacBook Pro Operating System Android 14, macOS 14.1.2   My Question or Issue When playing over Alexa, Spotify frequently...

waces

Roadie

1058 Views

4 replies

0 likes

  • 1058 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify is causing my XS to heat up.

so as far as I can tell with all my apps having background app refresh turned off Spotify almost immediately after I updated now will start to heat up my phone quickly after starting any tracks and then the app crashes approx 3 minutes later. i have ...

Casual Listener

so as far as I can tell with all my apps having background app refresh turned off Spotify almost immediately after I updated now will start to heat up my phone quickly after starting any tracks and t...

HGRitticuss

Regular

10145 Views

16 replies

2 likes

  • 10145 Views
  • 16 replies
  • 2 likes