Help Wizard

Step 1


Constant Waze Banner

Constant Waze Banner


Every time I open the mobile app (version 8.4.65) on my iPhone 8, a banner appears at the top of the screen asking if I want to connect to Waze. When I click “Cancel”, the app crashes. Does anyone know how to get rid of the banner permanently without the app crashing?

6 Replies

Same problem, I cant use Spotify for two days now. If this doesnt get fixed soon Ill just move to Apple Music

Hey @user-removed, welcome to the Community.

Hope you are doing great!

Please go to Settings in Your Library, gear icon top right, and find the Social section.

When inside it just switch Waze navigation to off.

Let me know how it goes 🙂

I tried that and still same result.

A blank page tries to open with just the cancel button and right after the
app crashes.

Its been 4 days in a row that I am still a paying subscriber and can’t even
open the app...

Hey @bbregu,


Could you please try to perform my suggest while being offline?


Let me know how it goes 🙂

Yep I tried it offline because if online it crashes too fast to let me do

I disabled that while offline and went back online. Right after the app
crashes. Tried opening again multiple times, same story.

I've tried this when I was offline on the app, but every time I open the app now, I see a blank white page with a gray banner at the top that says "Cancel" in the upper left-hand corner. Before I even get the opportunity to click Cancel, the app crashes.

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