Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Spotify on my iPhone 5S still crashes on startup!!
I've got iOS 8.0.2 and Spotify 1.8.0 (updated Oct. 3rd, newest available version in Norway)
I've tried to uninstall and reinstall Spotify on my phone.
I have a premium account, and haven't been able to use it since iOS 8 came - extremely frustrating.
Hope to get help soon!!!! Miss my music 🙂
Brg
Gry
Solved! Go to Solution.
I have JB and have had since years and just yesterday my Spotify started to crash. I uninstalled some cydia packages and is started working again. No flex, no nothing.
There is no better place to discuss about how to make your paid for software work on your paid for phone. Remember Jailbreaking is not illegal. And should not bother software editors. It's your own choice to get the best hardware with a slightly less privacy invasive software.
Why should there be a problem with JB while rooting an android phone is easy as pie and does not break anything? Apple is way overconfident with its IAP and licensing systems.
And if they ever kill Spotify on JB phones, that just proves their developpers suck. There's so much you can do on your own phone, and server side authentification and stream processing should be enough to insure Spotify suits that their income's safe. Plus, considering EU laws about privacy, jailbreaking should be mandatory, or apple products should simply be banned from EU markets. Let's just conclude that the US are not the only "democracy" (rofl) hijacked by lobbies.
Anyway, I can tell you that Spotify 2.8 with the Pangu untethered JB on ios 8.1.2 (iphone 6 at least) does work. It's running flawlessly right now. While I can confirm it works, just don't use the JB to get premium without paying anything. Spotify is still the best way for you to listen to music while providing artist with a due remuneration. At least, if most of your taste does not include mainstream **bleep** produced by billionaires - in that case I would recommend hijacking the premium service :)-
Ok so, it does work, but you still have to bare with the retarded playlists for the masses being pushed on every launch, and to have to click half a dozen time to reach YOUR MUSIC, which should be the only part you've any interest in. But that 's another story :)-
Okay, I have a JB iphone6 on 8.1.2 that used TaiG. When this update hit, I cannot play my PAID FOR premium subscription of Spotify. It just does the whole crashing thing.
I have xCon for DirecTV (since they're idiots about the jailbreak thing even though I pay for it too).
This needs to be fixed immediately for PAID FOR premium subscribers. I don't waste my hard-earned money to have it blocked because I choose to use my phone the way I want it to be used for. I don't have a single "free" paid-for app as I fully support developers and everything else these days. I just prefer my phone my way.
Could you try doing a full reinstallation of the app, including removing your local cache/data files.
Note that jailbreaks may reduce the stability of iOS and affect installed apps.
Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!
I deleted xCon and Spotify still didn't work. Thanks for the ideas though!
JB is completely stable. I ran the iphone in safemode and it still wouldn't work. So it's 100% Spotify that is the issue.
Once you got xCon out, try wiping Spotify off the phone and reinstall. That's what I had to do to make it work.
the fact that it does not run in safe mode is a bit worrying indeed. Still, trust me, I had these issues for a day, and I maybe deleted/reinstalled Spotify a couple dozen times.
Tried the wiping off xCon and then uninstalling Spotify. Used iCleaner Pro to wipe all caches and temp files. Restarted phone. Waited 30 minutes. Installed Spotify back on, and same thing. @$#%$TK!! About time to just go to Beats Music...
Yes, I agree with you mate.
If you can access a mac, you may try Pangu jailbreak instead of TaiG. and now I 've just given them a hint to screw my spotify as well.
If by any chance, a Spotify official stumbles upon this post (which I find highly doubtful) please inform your hierarchy that killing Spotify on jailbreak iDevices will NOT help your global revenue. The jailbreak community is so much tighter than anything you'll achieve with a music streaming service.
How could you not just love the logic of killing millions jailbroken clients because of a few thousands using it to bypass the monthly fee. This is something you should solve SERVER SIDE. So maybe instead of hiring engineers to monetize - who, if you ask me, are astrologers reading data instead of tarot cards - maybe you should hire back end engineers skilled in protecting your HO SO PRECIOUS advertisment system.
i have the latest spotify update on my iphone 6, every time i try to search an artist it crashes! anyone got any advice? thanks in advance
Hi guys. I have an iPhone 4S updated with IOS8. My app was crashing all the time so i've deleted it and tried to re install right away.
1: the download dosn't complete
2: i get a grey symbol of an app, that has been saying "loading" for the past 10 days
3: i've turned my iPhone on and off a gazilion times by now and still it doens't complete
4: the app will not be deleted form my work area! i press the x, choose "delete" but the little bugger doesn't desappear
5: when syncing plugged to the computer, the spotify app doens't show on the app list. but it is still showing on my iPhone!
HELP!
Spotify constantly crashing on my iPad, latest updates on both iPad and Spotify.
I am having the same issue! Please help! I have hard reset my phone and deleted Spotify and re-downloaded it and still the same crash.
I tried the uninstall, hard reset and re-install still doesn't work. I need my music before i leave work today! Please help.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…