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Plan
Premium
Country UK
Device
iPhone 7
Operating System
iOS 11
My Question or Issue
I have 2 x google home mini's and 1 x Chromcast audio. all devices show up within the ios app. However when I setup a homegroup one of the devices dissapears and is replaced by the home group.
If I was to setup a second home group, the original home group dissapears and the new one shows.
It appears spotify is limiting the display of devices to 3 devices only.
I have tested the results in Tune In radio and all home groups and devices display, I have also done the same in google music with the same results as Tune in.
When using the .exe application I get even worse results. None of the devices I own display. It appears this is isolated to the spotify app.
Hey, thanks for reaching out.
I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.
However, if you would like, you can submit it in Idea Submissions board or support it if this idea has been already submitted.
Hope I was able to help 🙂
I fixed it!!!! Installed deezer as you can see it shows all 4 areas where as Spotify shows the three
I feel your pain. I have had this issue for some time, have raised it in this forum and have attempted connecting with Spotify through a variety of means with NO answers despite having over 10,000 views.
I may be wrong but it’d seems like I’ve even had a post I’d created completely removed.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…