Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I've recently had the title of many of my playlists containing a name deleted because of it "breaking the guidelines" but I don't know what I'm doing wrong, what can I do to make it follow the guidelines so I can keep the name of it? Again, the only thing I've done is named it.
Hey there,
Thank you for reaching out to the Community and welcome.
The mail you received means that someone else has reported your playlist. However, you can rename it and upload a new picture that follows our "Profile and playlist user image guidelines" without any issue.
Also, the relevant team is already working on a process to decrease false reporting. If you want to show your support for it, we'd recommend adding your vote to this idea by hitting the "thumbs up" button. We'd also suggest checking its status for more info. Any relevant updates will be posted there.
Hope this helps. In case anything else comes up, we will be here for you.
Thank you for your answer.
I have no picture on my Playlist.
I already renamed my Playlist several times but this person reports it again and again (more than 10 times in a few days). I don't understand why...
Can we know who is it? To ask him for stopping those false reporting.
Thank you!
Can you share what you were trying to name the playlists? That way I may be able to provide some insight into why.
Hello.
I have several playlists, per year, between 1984 and 2023. For example :
"2022. Les 50 meilleurs Tubes de l'année en France"
"1989. Les 50 meilleurs Tubes de l'année en France"
Very bizarre. Nothing in those titles (at least to me) seems to be insulting in either French or English. What’s the exact error message that you receive?
I received this mail (nearly a hundred times in one week) :
Hello,
We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Terms and Conditions of Use for more information.
It also been happening to me for like 2 weeks now. And my playlist titles nor my cover photo doesn't violate any guidelines at all. fix this asap pls spotify I'm tired of this. and find a proper way to contact your e-mails literally looks like a scam e-mail.
Hello, I have just recieved an email notification saying my playlist with over 1.7k likes was taken down due to it being in violation of Spotify's content policies. There was no link for me to appeal and I have been reported for quite literally no reason!!!!!!!!
Playlist
REGGAETON 2022 ☀️ LA ORIGINAL (+ de 1 millón de seguidores)
Plan
Premium
Country
Chile
My Question or Issue
Spotify me está borrando toda la información de mi playlist cada día. Este problema me ocurre hace un par de años. Tuve que reclamar para que se detuvieran y lo hicieron, pero ahora sigue cada día! Mi playlist tiene más de 1 millón de seguidores y me están banneando sin razón alguna! Es desgastante tener que escribirles correos CADA DÍA sin tener respuesta. Qué pena que así traten a sus usuarios y a quienes hacemos comunidad a través de la playlist.
Playlist
REGGAETON 2022 ☀️ LA ORIGINAL
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…