Playlist order changes when offline

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Playlist order changes when offline

Casual Listener

I've rearranged the order of my playlists on my desktop, and it syncs fine with my iPhone when it's online. But when I'm not on wifi or data, the playlists on my phone change order (even though it's filtered by "personalized"). Super annoying that it reverts back to a random order when I'm offline. Anyone know how to fix this?

 

Just to be clear, I'm talking about the order of my playlists and not the songs within them.

8 Replies
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Re: Playlist order changes when offline

Rock Star 16
Rock Star 16

Hey @roxana9880, welcome to the Community.

Hope you're doing great!

Could you make sure that Custom order is selected as an ordering filter?

 

Keep me posted 🙂

LoxerRock Star 16
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Re: Playlist order changes when offline

Casual Listener

Yes it is! The order is right when I'm online but not offline

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Re: Playlist order changes when offline

Casual Listener

Yes it is! The order is right when I'm online but not offline

Re: Playlist order changes when offline

Visitor
Same.! The closest I can get is set a filter to downloads
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Re: Playlist order changes when offline

Moderator
Moderator

Hey there @roxana9880

 

Thanks for reaching out - we’re here to help!

 

Just to confirm, have you tried a clean reinstall of the Spotify app on both your iPhone and PC? We recommend this step as it'll remove the old drivers first and then install the new ones. This tends to solve issues with the app's synchronization between devices.

 

Give your devices a quick restart as well before you open the newly installed app.

 

Hope this helps. We'll look out for your reply!

IvanModerator
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“Music is the strongest form of magic.” Marilyn Manson
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Re: Playlist order changes when offline

Casual Listener

That didnt help i reinstalled 2500k+ songs for nothing

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Re: Playlist order changes when offline

Casual Listener
didnt help
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Re: Playlist order changes when offline

Visitor
Same Problem...even normal albums are changing order when going offline...super annoying...the songs are shown in the wrong order but play in the right order... I am confused
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