Help Wizard
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If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
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The following is an exerpt from an older topic in the Spotify Community:
If you created a Spotify username and password when you signed up, log in using those and disconnect by going to Preferences and clicking 'Disconnect from Facebook'.
You can access preferences on OS X by pressing Command(⌘) and comma(,).
You can access preferences on Windows by pressing Ctrl and P.
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