Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
What's new in this version (2.2.0)
Solved! Go to Solution.
There is a current bug in the iOS app that causes some local files with (parenthesis, commas, dashes, etc.) to not sync. This might be what is causing you to have problems syncing.
The developers are currently investigating this bug. Hopefully it will be fixed soon.
Landscape mode has been removed from the newest update. Annoying. (iPhone 6)
The iPhone app has never had landscape mode.
If you want landscape mode, add a kudo to this idea:
https://community.spotify.com/t5/Spotify-Ideas/Landscape-mode-on-iPhone/idi-p/425672
Really? I recently changed from Android to IOS so I just figured it was there before....my bad!
Ahhh... haha no problem.
I don't use landscape, but hopefully it will be added in the future for those who want it.
I have some local files which seem to be corrupt .. if i listen to them spotify crashes. but if i remove them on pc from all playlists and add them new .the local copy on the phone is not removed and wil again be used with the same problem 😞 is there a way to remove songs, without removing the whole app and all songs?
In the iPhone app find the "Local Files" playlist at the top.
At the top right of this playlist tap on the three dots "..."
Tap on edit
Red minus circles should now appear next to all the songs.
Use these circles to delete songs.
Ok I will check later when I am home.... i will see if the are really deleted from the device or only be removed from the playlists in spotify..
They are not deleted ... if i add them again .. they are immiditatly there .. so i see that there is no new sync 😞
I don't see any local files on my iPhone 6 Plus (64GB) anymore. Only the songs in playlists are still there, but all other songs added to my library are gone. On my Mac, I still see them.
I noticed that the "Your Music" section got a redesign... not sure if it's just me though, since all of the official screenshots on the App Store and on Spotify's website show it the old way.
What I'm referring to is that it used to show the categories (Artists, Albums, Songs, etc.) at the top, and the interface scrolled horizontally. Now it just shows the categories in a vertical list, and you have to move back a page from any category to change categories. I definitely preferred the old view.
Am I crazy? Am I missing something?
The new Touch Preview feature conflicts with swiping between sections. That is why it has been changed.
The main view after clicking "Your Music" is now the Recently Played section.
Many people wanted Spotify to add a "Recently Played" section. So they did. It's a win win, I guess.
To get to where you want to go, you have to use the menu at the top.
It is now like that on all the mobile apps (iPhone, iPad, Android, and Windows Phone)
The screenshots in the app store haven't been updated yet.
Hi, I am having the same problem as fryheit, my Spotify app is also freezing for ~20 seconds at a time when I browse my playlists and folders. It was working fine before the update.
- I have an iPhone 5S
- I am a Premium User
- I also have a lot of playlists and folders
- It seems to stall most around playlists that I have made available offline.
Do these playlists have local files in them?
I've seen a few similar reports. I'm trying to gather as many details so I can let the developers know.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…