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Carlescampi · 2015-01-23

MattSuda · 2015-01-23

Can you please explain in greater detail the problem you are also having?

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Carlescampi · 2015-01-23

Hello,

(sorry for my english) I have the premium account on my desktop (mac) but
when i try in my mobile its a free account.

thanks for resolve the problem 😉

MattSuda · 2015-01-24

I suggest you contact support so they can take a look at your account and help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.

MattSudaSpotify Star

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Note: I'm not a Spotify employee.

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