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Plan
Premium
Country
USA
Device
iPhone SE
Operating System
iOS 12
Why does Shazam have a button to add a song to Spotify List if that option is always greyed out? I have connected my Spotify account to my Shazam.
Reinstalled both Shazam and Spotify. Only this time, I didn’t check the box to "Auto-Shazam." For the first three Shazams, I had the "add to" button. The next one I didn’t. The next one I did. The next one I didn’t. Clearly, this is just a big fat joke. It works when it feels like.
If it wasn’t for the "Spotify Connect" feature, I would have already switched to Apple Music. The major problem is that it’s not as easy to play it on any device at any time, like it is with Spotify.
Spotify integration seems to have been adopted by almost every platform in existence. That is not the case with Apple Music.
Update:
I decided to spend some time on Apple Music to evaluate it more, and it’s a worse user experience than Spotify. Actually, Spotify is FAR superior. Can’t even alphabetize a playlist without using iTunes. What? The best feature they offer is beautiful on-screen lyrics. That’s it. Trainwreck!
This happened to me too. I live in Indonesia and using Spotify Premium for Android.
Here's one example from Avicii's True album. While a song can be added to Spotify the other can't (greyed out). I mean both songs are playable here and don't greyed out..
Sorry to hear that. Unfortunately, the reality is that there is no consistency at all to how Shazam and Spotify interact. It's disgusting that two platforms backed by billions of dollars have such inferior technology. Worse, neither seem to care. Two greedy, selfish, dismissive companies that seem to have no idea what the term "customer experience" means.
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