Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Connect plays only silence

Solved!

Spotify Connect plays only silence

I can't hear any music playing from my Spotify Connect speaker (Libratone Zipp from 2012) and I'm wondering if something changed today in the Spotify Connect protocol or streaming format?

I see the speaker listed as a Spotify Connect destination when using the Spotify app on iOS or Mac Desktop. I can select the speaker and the app behaves as if everything is fine; the progress position moves along and I can adjust volume. The speaker comes out of standby but no music actually comes out it.

I have tried restarting the speaker and have confirmed that it plays back fine using AirPlay. But Spotify Connect seems to have stopped working.

 

Reply
44 Replies

Appears to be working again as of 2024-09-05 14:00

Weird how a tweak from Technical Support fixed this… frightens me that something impacting thousands can be broken and fixed so easily!

 

Can confirm working again across a number of LG Music Flow SJ8, H3 and H7 speakers. 

Seems like someone pulled a bad change 🙂

 

Dev-ops, is that such a good idea?

It was a badly handled migration. Spotify Connect is for premium customers only. We had all been migrated as non premium.  (my guess!)

La música constantemente deja de escucharse en el televisor a pesar de que tanto el yelevisor como el teléfono estan en la misma wifi

Suggested posts