Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Device
(Iphone 13 pro max, Ipad pro 10.5 inch)
Operating System
(IOS 17, IPadOS 16)
My Question or Issue
Hi,
I have a certain problem where whenever I click on a new song with the repeat button on, it turns off automatically and doesn’t repeat the new song once it finishes, but changes to reccomended songs.
Is this part of a new update, or is the spotify app having problems on apple devices,? Im having frustrations everytime the song ends and the repeat button doesn’t work when changing a new song.
I don’t have a computer right now, it’s just on my iPhone X iOS 16.7.7, Spotify iOS app version 8.9.32.586. It wont let me upload a screen recording bc it’s the wrong format. But if I have a song one repeat one, and then click on another song to play it switches the repeat preference back to cycle and sometimes no preference.
This problem is occurring on both my phone and my computer. Both apps are up to date, clean reinstalls on both. Seems like a bad feature you've added rather than a glitch
I am having this issue on my phone and my laptop. It continuously changes.
I am on Windows and Android. Having this issue is quite annoying.
its not working at all of me, I press my song, press the repeat button, make sure the 1 isn't there but it still just go to the next one after the song is done. Can't get it to work at all. Now I have to press put in queue repedetly, which is annoying. Before I could just go into the next in line and keep dubbeling to my heats content. But they removed that feature. Im on premium btw.
Hey there folks,
Thanks for all your replies and for the info shared.
@Zoro101Law, If you haven't yet, we'd recommend you clean reinstall the app on the affected device. That way, you can make sure you're running the latest version and that the stored cache is not leading to the repeat button not working properly.
If issues persist afterwards, we'll need to gather some info. Be aware we'll need you to send us said info for us to continue investigating. Please send us:
@Nightenstar, just to confirm, are you still experiencing issues? If yes, please send us the info mentioned above.
Keep us in the loop!
The repeat button is stuck on I’ve logged out, deleted the app and cleared the cache yet nothing is working
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…