Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello!
My Iphone 4S IOS5.0.1 works fine with my car stereo, except spotify doesn`t.
My ipod feature, navigation system and other programs works fine with my car stereo. And when I start the spotify premium app, it plays a track like 0,5 second and after that the connection crashes. Car stereo tries to search the connection and after that it gives (ERROR-01) message. The error message is only removed if I reboot the Iphone...
I am closing the premium account if theres no fix for this. I hope there is...
There are hundreds of users that have the same problem with spotify and car stereo (atleast Pioneer and Alpine), I`ve read them from other forums. There has to be something wrong with the spotify because other programs work.
Any help and suggestions ? or shall I put my account to hold ?
Solved! Go to Solution.
This is sad
So far 4.24 is working, and I say so far with everything crossed, see how long it lasts 🙂
I can try, do you have dropbox or google drive?
yep !
Hi NNois,
I'm just uploading it now, you should get an email with details 🙂
Any chance I could get a hold of that aswell? I'm having the same problem.
After 3 days of it being ok I got the error-01 last night 😞
So, anyone have the 4.20 version out there?
send me your mail address and I can send it to you
thanks
here it is:
let me know when you've got it and I can then remove from the post. Frustrating you can't send PM's on here 😞
🙂
@dexterhart wrote:
I cant believe Spotify has deemed this issue solved because some user put up instructions to hack a "old version" of their application, so it will play on their alpine head unit.
Any user on the community can mark a post as a solution.
darn it, keep getting the message:
Spotify was not installed on the iPhone "xxxxxxiPhone" because you are not authorized for it on this computer 😞
I've authorized it by entering my password for my apple id but it won't accept it. I wonder if this is because I didn't install Spotify from the app store until a later version 😞
Now very disappointed in Spotify 😞
Baased on Specialk72's experience I am not sure this is going to work. Perhaps iTunes makes the app machine specific so you can't just share the executable between accounts. Makes sense.
I suppose then this would mean that you can only recover your version of 0.4.20 if you have it in your archive and can recover it off your system. I did this using Time Machine on Mac. It worked for me but it seems as though it does not work between systems.
If this is indeed the case, it puts more onus on Spotify to try and resolve the issue of what ever changed between 0.4.20 and 0.4.21 that broke the Spoitify head unit compatability (and breaks iTunes in the car as well, when Spotify is running in background, I have found)
Yes it seems davewhughes is right, there is something linked to/in the .ipa file that associates it to the Apple ID that it was downloaded with so no syncing versions to your phone sent to you by others 😞
I am unable to retrieve a version earlier than 0.4.24 as that was the version available when I first downloaded Spotify in May this year.
So, yes, Spotify, please sort this out, tell us you are listening and do what you can to help or I will be cancelling my subscription 😞
I find it really sad that WE the paying customers are searching for fixes harder than spotify is....
Please Spotify, step it up.
(Alpine CDA-9886)
I had installed the 4.2 version, which worked, but then I went ahead and updated to the latest because I wanted to try out the new radio functionality. Coincidentally, I had a problem with my internet connection at home so I disabled Wi-Fi on my iPhone 4S. After a few days in the car, I noticed that I wasn't getting the error-01 anymore. I remembered that I still had Wi-Fi disabled in my settings. I re-enabled it and started getting the error again.
I'm really skeptical that this would be a solution, but so far I don't get the Error-01 message anymore when I turn off Wi-Fi on my iPhone 4S. I was getting it very frequently. Easy thing to try, so I would recommend seeing what your results are.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…