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Spotify still playing music while answering a phone call on iPhone X

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Spotify still playing music while answering a phone call on iPhone X

betofer1

If I'm listening to Spotify and someone calls me, the song keeps playing despite answering. I have to manually stop the player. Anyone with the same problem?

 

(Premium/Spain - iPhone X - iOS 11) 

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Loxer

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

LoxerSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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3 Replies
Marked as solution

Loxer

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

LoxerSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

betofer1

Thanks! That was so simple. 

Loxer

Really happy that you resolved it! 🎉

 

https://open.spotify.com/track/2mUExuyvrSq46U3CEQWtpV

LoxerSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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