Spotify x iOS 11 trouble

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Spotify x iOS 11 trouble

benstone326
Casual Listener

Hello,

 

I use iOS 11 since yesterday.

When I listen music on Spotify and I lock my screen, I can't remote the music with my Air Buds. No next song, no previous, no play, no stop. Neither the application shows up on the lock screen.

 

Is it a bug or should I something to set in the new OS?

 

Benjamin

2 ACCEPTED SOLUTIONS

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Solution!

Re: Spotify x iOS 11 trouble

benstone326
Casual Listener

I just solved the problem.

 

Only the easiest thing didn't come in my mind :D

I made a "Soft reset" (Home + Lock button, until the device is restart) [or just simply Shut down your phone] on my iPhone and everything is now working fine!

 

Try this solution.

If it doesn't work, try these steps:

https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Troubleshooting-Spotify/td-p/105341

View solution in original post

Solution!

Re: Spotify x iOS 11 trouble

ju5070
Newbie

Hello! 

 

I have the same problem. 

 

I ve simply shut down and then open  (on ios11) and now it s ok. i have the spotify player on my lockscreen ;) 

View solution in original post

29 Replies

Re: Spotify x iOS 11 trouble

denyo77
Casual Listener

I also got a Problem, when listening to spotify and then connecting to a bluetooth device (earphones, hifi, car audio) it starts automatically apples Musicplayer (even if there is no Music so far) instead of using spotify, which worked perfectly on iOS 10.x.

 

after starting spotify manually again, i cant use the player control on my lockscreen..

Re: Spotify x iOS 11 trouble

Chris_Sus92
Casual Listener

Having the same problem. No Spotify on lock screen or control center. And if I press pause or skip on my headphones it opens Apple Music player. Is this permanent?

Re: Spotify x iOS 11 trouble

oshia_m
Newbie

I’m having the same issue and I’m so disappointed :( please tell me there’s a way around this!!! 

Solution!

Re: Spotify x iOS 11 trouble

benstone326
Casual Listener

I just solved the problem.

 

Only the easiest thing didn't come in my mind :D

I made a "Soft reset" (Home + Lock button, until the device is restart) [or just simply Shut down your phone] on my iPhone and everything is now working fine!

 

Try this solution.

If it doesn't work, try these steps:

https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Troubleshooting-Spotify/td-p/105341

View solution in original post

Re: Spotify x iOS 11 trouble

denyo77
Casual Listener

Seems to be two issues one on the Bluetooth Connection and a Second on third party Music players, it shouldnt be like this, Apple will fix this bug, hopefully soon. A Apple reseller coworker told me so, also having similar issues

Solution!

Re: Spotify x iOS 11 trouble

ju5070
Newbie

Hello! 

 

I have the same problem. 

 

I ve simply shut down and then open  (on ios11) and now it s ok. i have the spotify player on my lockscreen ;) 

View solution in original post

Re: Spotify x iOS 11 trouble

arthur_sa
Regular

For the record, restating your iphone is only a temp fix since the issue will occur again.

Re: Spotify x iOS 11 trouble

moh0035
Casual Listener

i did the soft reset and also logged out of Spotify. logged back in and the remote is working on my headphones, as well as acces to spotify music whilst the screen is locked.  

Re: Spotify x iOS 11 trouble

mmadisoncherry
Newbie

My main problem is before i updated my phone to ios 11, i was able to answer phone calls through my bluetooth in my car and the song would automatically resume without having the do anything. Now, if i get a phone call in my car i have to close the spotify app and reopen it. AND normally the music would stop once i get out of my car and turn my car off but now i'll get out of my car and the music continues to play on my phone... super annoying.

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