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I upgraded to premium today.Do i get premium free for two extra months over the summer?
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If you signed up via the promotional pages and are a new customer then yes you should. Double check your online account for your next bill date:
https://www.spotify.com/account/overview/

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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If you think you should have qualified for the offer, get in touch with the customer services team directly using the online contact form and they will check it out for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

3 Replies
Marked as solution

If you signed up via the promotional pages and are a new customer then yes you should. Double check your online account for your next bill date:
https://www.spotify.com/account/overview/

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

But,spotify had ads saying that we would get 2 months extra if we buy for one month.My next bill date is in one month. 😞
Marked as solution

If you think you should have qualified for the offer, get in touch with the customer services team directly using the online contact form and they will check it out for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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