Touch Preview on iOS removal

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Re: Touch Preview on iOS removal

RB712
Regular
I am certainly disapointed right now. The Touch Preview feature has been the best thing of my Spotify experience and it has been because of it that I have been able to discover new great music that I really enjoy (and that otherwise I might never have come across).
I think that it is really a great feature that can't be easily replaced. And even if there is a great idea for the "long press", I think the user -who is paying for the service- should be able to decide which features to use, personalizing his experience. Specially when the features have already been developed by the company. We should just get them as an option in the settings menu.
This kind of desicions, and the services offered to the clients is what makes the difference between one company and another, so smarter alternatives should be taken into account instead of just deleting features in which some of the users rely on to enjoy and enrich their experience.
I am sure that I am not the only one who is displeased about this update.
Maybe Spotify should re-evaluate if the feature is "under-used" because of ita own nature, or if it is because it hasn't been introduced the right way to users.
No matter what, the best solution in some of this cases would be to keep the option in Settings, so that every client stays sattisfied. That is way better than throwing away the feature's development hard work and a part of the serviece thay at least some customers enjoy and use a lot.
Hope that there can be a reconsideration to satisfy all of the custumera and users.

Re: Touch Preview on iOS removal

paytonmorr
Regular
I am extremely disappointed in this decision. I am actually considering getting rid of premium and switching to another streaming service. Spotify needs to step it up and put previews back. Also- fix the not being able to search for users issue. Im getting fed up!!

Re: Touch Preview on iOS removal

scalv3rt
Roadie

And there is no way to downgrade back to the older version. The decision-making at Spotify is crazy, they obviously don't care about the users and paying customers. We know what we want, the paying customer.

 

How have Spotify fallen so far behind thier competitors.

Re: Touch Preview on iOS removal

garrett1855
Newbie

I never comment on these things, but I absolutely want to voice how unhappy I am with this feature removal. I use touch preview CONSTANTLY. In my opinion, this was one of the big selling points on sticking with Spotify over Apple Music. Now I have no reason not to check out the competition.

 

Really, really hope you guys change your mind on this.

Re: Touch Preview on iOS removal

Asdfghjk15
Casual Listener
For me, touch preview has been one of the defining features of Spotify that have kept me from even considering switching to other music streaming services. It made music discovery on Spotify a breeze and a far more enjoyable experience than other music streaming services. I don't understand what you mean by "low engagement", it is a feature that I have used hundreds if not thousands of times per day. Now that it has been intentionally removed, I may reconsider my options. Google Play Music offers YouTube Red and local file uploads and Apple Music offers iTunes integration. If Spotify continues to cut features as it has now and has in the past, its competitors continue to appear more feature rich.

As another poster posited, it's possible this feature was removed due to licensing disagreements. If so, the decision to remove the feature is understandable. But please give another reason other than "low engagement," because I just don't believe that's true.

Thank you for considering my feedback; I certainly hope that future versions of Spotify will reinstate the much loved touch preview feature.

Re: Touch Preview on iOS removal

haloluke117
Casual Listener
I used that feature every day to discover new music easily, and now you guys take that away. Disappointed.

Re: Touch Preview on iOS removal

Asdfghjk15
Casual Listener
I have a great suggestion for what you can do with the long press. Have it play a short preview of the song so users can know whether they want to listen to it in its entirety or not. It will make music discovery and browsing on Spotify unparalleled. Oh wait...

Re: Touch Preview on iOS removal

GooseR14
Newbie
This was by far a key feature to Spotify, it allowed me to enjoy looking for new music on the app. This allowed for quick previews of songs you've never heard and allowed you to find the song you where looking for very quickly. Now it's very cumbersome and annoying to listen to new music and search for a song having to individually choose each song and not being able to preview it. This is a key feature in Spotify and helps with the ease of the app please bring it back!!! And a quick suggestion mention things like this in the app updates instead of the generic improving Spotify as this is by no means an improvement so at least that way I wouldn't have updated

Re: Touch Preview on iOS removal

scalv3rt
Roadie

Also, it would be nice and helpful if you said what the changes were in the update descriptionin in the app store. So people would know what they were getting themselves into. Instead of using that generic rubbish with no information.

Re: Touch Preview on iOS removal

iMestie
Casual Listener
This is SO disappointing. I really hope you will change your mind. That feature was one of the perks of using your service, you know? It was SO useful! I'm sure you'll have some legal explanation for this disruption but I think it's time for me to consider other companies, especially those that offer student discounts here in Italy. Sorry, Spotify, that was a cheap shot to the users...
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