Announcements

Unable to login on iPhone - Login on iMac works

Unable to login on iPhone - Login on iMac works

StephenDeutsch1

Premium

US

iPhone 11

iOS 

 

My Question or Issue

I can login on my desktop iMac with my email/username and Spotify password, but I cannot do so on my iPhone.  I simply get returned to the login screen when I try to do so.  If I try the "login without password" option, I get emailed a link, but when I try to use the link I get a "no longer valid" message.

Reply
1 Reply

Jeremy

Hi there @StephenDeutsch1,

 

Thank you for reaching out to the Community. We'd like to take a closer look into this.

 

It seems like you've experienced this issue that now should've been fixed.

 

If you still have the issue we suggest that you perform a clean reinstall of the app. This will make sure there's no old cache files causing this.

 

However, if you're still not able to login, can you try to reset your password here?

Let us know how it goes 🙂

Take care!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Suggested posts

Env: prod