iPhone app crashes (does not open)

[JimmyFryer]

Hi,

Is anyone else having this problem? My iPhone app continues to crash/does not open since downloading the update.

Any ideas?

[Peter__]

Can you try restarting your device by holding the home and lock buttons together until the apple logo appears on screen and then try again?

[JimmyFryer]

Thank you for the quick reply Peter!

I've tried this and it isn't working! 😞

I'm using an iPhone 5, ios 7.0.3

[Peter__ · Accepted solution]

It might be worth trying a clean reinstallation of the application, but unfortunately you will need to resync any offline playlists you have downloaded. 

[JimmyFryer · Accepted solution]

Hi,

Cool, this has worked! Thank you!