iphone mobile app background 3G data usage

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Re: iphone mobile app background 3G data usage

Klguest9
Casual Listener

On the topic on data usage as I cannot find a thread with my problem ... I have the iPad app for spotify and pay £9.99 a month for an unlimited account.  I am really angry at the offline mode. How can I play music offline when I need to log in constantly first? This is really darn imitating as how am I meant to play music when I am traveling around when I need to log in?! Very poorly advertised spotify.

 

Any help would be fantastic, thanks!

Re: iphone mobile app background 3G data usage

touaregberbere
Regular

Please, your ploblem is not the same. Don't stay in this conversation, and open an other one. Thank you to understand and do this.

Re: iphone mobile app background 3G data usage

Summa
Roadie
Klguest9 - try this out mate: http://community.spotify.com/t5/Mobile-iOS-iPhone-iPad-iPod/Keep-getting-requested-to-login/td-p/126...

There's a post by thndrdan that solves this problem.

It's been a known issue for a while.

Touaregberbere - perhaps fill in the template in the sticky on the iOS forum page, and hopefully you'll get a response from the Spotify Moderators?

Re: iphone mobile app background 3G data usage

gslondon
Regular

Hi touaregberbere

Just had a massive bust up with Network providers because I thought they were cheating my out of my data. Turns out Spotify is the culprit. 7 gigabytes in 3 weeks - all supposed to be offline synced - I've noticed now I'm not the only one. Spotify are rather quiet about this.

 

I am going to re record every one of the tracks I have downloaded / offline synced to mp3 (google how) and then at the end of the month ditch this load of crap. really upset by this - been with spotify on iOS since day 1. Time to go with someone who can produce a decent app and who doesnt mess with the layout (ruining it) and can listen to their customers.

 

ANGRY

 

Re: iphone mobile app background 3G data usage

29axe
Music Fan
Really big issue with synced playlists. When on 3G the songs are redownloaded instead of playing local songs.
Result : data download limit reached for my 3G abonnement (1.5Go!!!).
You should really fix this problem.
Only trick found was to put in offline mode, but the app should use local songs instead of redownloading them even when app is in online mode.
Tested with a data network checker. And every time I listen to a song it Downloads a around 4mb :s

Re: iphone mobile app background 3G data usage

Knight511
Casual Listener

This is not just a Euro problem.  I just got a warning from my carrier that I have breached the 3GB limit where they throttle down my "unlimited" data speed.  I have NEVER come close to this usage in the past for an entire billing cycle and I am only 16 days into this cycle.  The only thing I changed was switching from Pandora to Spotify for my music at work.  No downloading of songs, just using the Spotify Radio at work. 

 

Complete BS and a total joke on data usage... Spotify is a dat hog and will be a money making scheme for carriers!

Re: iphone mobile app background 3G data usage

Peter__
Community Legend

@Knight511 wrote:

This is not just a Euro problem.  I just got a warning from my carrier that I have breached the 3GB limit where they throttle down my "unlimited" data speed.  I have NEVER come close to this usage in the past for an entire billing cycle and I am only 16 days into this cycle.  The only thing I changed was switching from Pandora to Spotify for my music at work.  No downloading of songs, just using the Spotify Radio at work. 

 

Complete BS and a total joke on data usage... Spotify is a dat hog and will be a money making scheme for carriers!


Hey! Welcome to the community :) 

 

Are you connected to WiFi whilst radio streaming at work? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: iphone mobile app background 3G data usage

Knight511
Casual Listener

No.  If I were connected to wifi, there would be no data use issues.  I have always used 3G at work for both Pandora and Spotify.  This data usage issue is purely an issue with Spotify (which makes me sad because I like Spotify better).

 

I only stumbled into this thread by searching Google for "Spotify Data Usage" and it was one of the top results...

Re: iphone mobile app background 3G data usage

Peter__
Community Legend

@Knight511 wrote:

No.  If I were connected to wifi, there would be no data use issues.  I have always used 3G at work for both Pandora and Spotify.  This data usage issue is purely an issue with Spotify (which makes me sad because I like Spotify better).

 

I only stumbled into this thread by searching Google for "Spotify Data Usage" and it was one of the top results...


Would you be able to post roughly how long you are listening to Spotify for each day, and what quality is set in the application preferences? 

 

To be honest, 3GB of data if you are streaming Spotify radio for several hours a day even at low quality is not going to last you 30 days. If you have premium, you could try using offline playlists which will dramatically reduce your data usage. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: iphone mobile app background 3G data usage

Knight511
Casual Listener

There in lies the problem with Spotify.  I listen to Pandora the same amount off time if not more per day while I was using it and never got close to the limit.... that means with Pandora, I was able to stay well under the limit while listening 4-6 hours per day at work.  Spotify with the same listening habits, I blew through 3GB stannding still.  I did not even have Spotify installed for the entire time into the billing cycle.  I was 16 days into the billing cycle and maybe had used Spotify 8-10 days of that time. 

 

So yes, streaming music uses a lot of data, but Spotify uses an incredible amount of data when compared to other sources.  This is someothing folks are not aware of until it is "too late."  As for premium, the idea was to use free for a while to build up a play list by :liking" music on the radio function and then switch over to premium.  That didn't work out so well. :)

 

Don't get me wrong.... I still LOVE Spotify, but it is a terrible "free" radio service to use over cellular networks as it is a HUGE drain on data services.  Spotify will remain king in my house for the foreseeable future.  :)

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