Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi all, im from the Uk, cannot download app as app store says need ios6 or higher. Was thinking of going to premium but no point if I cannot get this to work. Read various posts saying new app should recognise what ios is running but obviously does not, please help
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Strange, have you got the 8-digit case number? Can escalate it to see what happened to it for you.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Still no go for ios 5.1.1 in ipod touch, now emails from spotify say cannot be done, must have ios 6. Very frustrating as conflicting answers and results from spotify / other users using same hardware and ios version. Other posts say itunes store gives older version of app etc and I've done everything spotify have suggested. How long will it work on ios 6, no point buying new ipod as may not work shortly !! and for me no point now buying premium version of spotify. ***** all change approx 2 weeks ago ie end of February 2014 all of a sudden itunes on ipod touch gave me the chance to download the older version of spotify so now working *****
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…