Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

offline available button missing

offline available button missing

Hello

 

i´m using a iphone 4s and upgraded spotify today.

 

i removed and installed the app, but i have no offline available button!

 

how to i get the music offline available?

 

many thanks

problem.jpg
Reply
4 Replies

Hi @sexymäxy , welcome to the community!

 

Could you attach an screenshot?

done, i´ve also tried it on a android phone .. same problem.

 

and on the software on the computer, i got no accoutn information

many thanks .... sovled the problem

i seems that i can only make my own playlists available offline and not the one from spotify or other users

@sexymäxy You can only make Spotify playlists available offline if you are subscribed to premium, if you are a free user you will only be able to play in shuffle mode on your mobile device. If you want to subscribe to premium, current trial offers are available here 🙂 There is also a comparison chart here with the different subscription types that Spotify offers. 

Hope this helped 🙂


Don't forget to add your Kudos and mark as a solution if it helped you!

Follow me on Twitter

Whats a Spotify Rock Star?

Suggested posts