playlists wont sync!

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Re: playlists wont sync!

Pheonix
Casual Listener

syncing now

Re: playlists wont sync!

jerquiag
Casual Listener

And it's happening again...
It's been working for 12 hours, and now I can't sync. 
It's usually like this? I don't feel interested in paying for this...

Re: playlists wont sync!

mistercurtain
Visitor

The same problem with last version of Spotify by iPhone.

I cant sync songs and i use my premium account only for that!!!

 

I hope will fix it soon.

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Re: playlists wont sync!

Community Manager
Community Manager

We're looking into this.

Community Ergo Sum

Re: playlists wont sync!

Richard
Roadie

How's this looking for you guys now, any improvement? It'd be good to get some new reports on this either way.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

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Re: playlists wont sync!

andrew_disney
Casual Listener

Re: playlists wont sync!

RRafferty
Casual Listener

Are there plans to refund premium users for thIs month due to this ongoing issue? This is a big part of why I, and I'm sure many other users, pay for the premium membership not to mention this is a serious issue that has gone unsolved with no response for over a month. 

Re: playlists wont sync!

aedyle
Casual Listener

Hi,

 

Just wanted to report that I am experiencing the same issue as described above.

 

No problems syncing offline playlists on MacBook. Problems only occuring with iPod.

 

Could a moderator please advise what is being done to resolve this issue.

 

iPod 4th Gen, Mac OSX

Re: playlists wont sync!

Krownwarrior
Casual Listener

Looks like the problem is fixed now. try resyncing again

Re: playlists wont sync!

fsparrow77
Newbie

I think this may be related to the setting for sync quality. I was having this issue on two iOS devices, and after switching the sync quality to another setting and back again (ie normal to extreme, then back to normal), it synced fine on both devices the next time I opened the app. Just be sure to choose "resync" when you get the alert about different sync quality.

 

Sync quality is under Settings>Music Quality>Sync

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