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Account is hacked

Hi all,

 

Recently I saw some strange behaviour on my spotify account (songs where in my recent list wich I would never listen to) but i tought it might just be that i played the songs in my pants while walking or whatever.

 

Today I noticed that some playlist had dissaperead and that my music kept pausing.

After I checked the connected devives I saw a device wich wasnt mine. 

I logged in on my spotify profile on the website (with my facebook account cause I never used the option to register an e-mail adres) and I saw there was an unknow e-mail adres being used in my profile. I tried to change it but spotify kept asking me for a password for the email login, wich I ofcourse don´t have because I always login with my facebook account. 

 

I tried to change te password all together but this was also not possible because of the same reason. 

After that i decided to log out all of the current devices and change my facebook password. Still the e-mail adres and the password is active for the person who hacked me tough cause I can not change it. 

 

I tried contacting spotify by there contact form but they inform me after sending a message that they will contact me on my e-mail adres, wich ofcourse is the adres of the hacker.

 

Does somebody have an idea how to change this so I can kick the hacker from my account asap.

 

With Regards,

Rikkie1990

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