Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi,
I tried to buy the .99 cents for the first three months summer promo yesterday, the last day. I used paypal, it took me to the pay pal site but after paying I was bounced back to the payment page and a notice flashed in red saying there was a problem.
I checked on paypal and the payment was there .99 cents plus tax $1.14.
I decided to pay once again and the second time no problem eveything seemed to go smooth.
There is only one payment showing on paypal, for an authorization for a recurring charge and a charge of $1.14.
MY spotify still says "free user,", I still can't use very high quality and there are still ads.
After reading through the forums a bit here is a little info; this is my only Spotify account, I"ve never been a premium member before... I've been seeing that ad for almost a month and finally decided to give it a try mostly to listen in better quality and get rid of the ads...
So any help from anybody would be really appreciated ? Thanks in advance.