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Plan: Premium
Country: USA
Device: iPhone 11 Pro Max
Operating System: iOS 13.4.1
My Question or Issue:
I cannot get the Echo devices and groups in my home to show up in my Spotify Connect list of devices.
The other person in my home is signed in to the Alexa app and has connected their Spotify account. They can open Spotify and see our home devices in the Connect menu.
I have tried the list of things below and cannot get any different results:
It seems to be that only one of us can have the Spotify Connect devices show up because we are both connected to the same Spotify Family and Amazon account. Other people not in our family can access the Spotify Connect menu and our home devices when they are connected to our WiFi network.
We have multiple Alexa / Echo devices - none of them show up. We also have multiple rooms set up - none of them show up. It is an all-or-nothing situation where the one person who has Spotify & Alexa connected can see all devices and the other person sees none.
Is there a way that I can completely disassociate my phone from our Alexa account so that I can play music using Spotify Connect to our home devices on our home WiFi? I'm not sure what I'm missing here, but nothing I've found in multiple forums has helped to resolve.