Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I confess that I'm a bit confused and might have multiple accounts floating around, but have only ever used one with any sort of dedication. I was sure that this was associated with my Facebook, as it featured my profile picture icon, however, when I...
I monthly pay for Spotify premium. But I'm disappointed to notify that it works exclusively in one computer. When I try to sing in with my wife's computer advertisements are still bothering. Should it be like this? Does one have to pay many Spotify p...
I only have 1 account, and yesterday one of my lists completely disappeared. I have unistalled and reinstalled the app from my PC and iPhone 5, and still nothing. Any ideas to get it would be much appreciated. Thanks!
A friend of mine deleted many songs on my playlist "hi friends" Could anything be done about this?
Hey, first of all, I like Spotify, the way it works, the way it is handled by the support (quick and without any troubles). I tried Premium, like and use the Spotify App. A few days back I returned to free, but 10€ are ready on PayPal to be thrown in...
Hi, I've been having trouble with password reset for a while now. I've tried resetting my password a number of times over the past month, but I never receive the password reset email. I know I'm using the correct email, as I can still get to my accou...
I have the Premium Spotify service for $9.99 and I was charged $10.97 on 8/9/2013 on my credit card. And I need to know why?? I never changed my services. On my Spotify account it says that I will be charged on 8/24/13 for $9.99.
Have checked spam folder, email address (ensured it was correct acct),
and hit "get password" for mobile device multiple times... But my
password hasn't come and I can't log on via my iPhone!
Please
help... Order ID 237983793017
Thanks,
Nicole
In my profile there is written that I follow something like 100 people, instead they are around 40.. I tried to unfollow everybody and there was written Following 50, but after click on it there was written I did not follow anybody, even if upstairs ...
The desktop login for Spotify won't take my facebook login. I am able to login to both facebook and spotify using facebook on the internet using MSIE.
Hello, I would like to use spotify without facebook. But since I created my account with facebook, it seems impossible to do the other way. Do you have any solutions ? Thank
Hi, I have published playlists on my account that has 4, 5, 7 and 15 followers but my 'top playlists' on my spotify profile only shows some of these. One of my playlists with 4 followers isn't showing and the one with 15 isn't either. Instead two pla...
I have been a member for a couple of months now. I now want to add my NUS card onto my account so I can recieve the £5 a month deal, how do I do it. Any help will be appreciated.
I am signed up for the Premium package, I can access it on my desk top but not from my iphone. It worked during the trial period but now I can't play anything offline on my iphone like before.
I had to upgrade my subscription again b/c something happened with my credit card. I have restarted my computer and re downloaded spotify and it still says I have a free account. Please help!
Hey everyone. I tried logging into spotify earlier today to listen to music whilst doing some very boring work. I tried logging in to my normal account through facebook on the desktop version and it let me in, but I encountered a situation very simil...
HelloI have contacted somone from spotify support staff through email and it was not that helpful.Here is my case:Since I ever started using spotify, I have payed with the direct debit option bank account, which means that PayPal automatically pulls ...
Hi there, I used to have spotify active on my sonos, we changed our Internet provider from DSL to Comcast Cable & The spotify app wouldn't work. I removed the spotify app, now when I try to add the spotify app back on to sonos, I get a error message ...
My daughter has connected her Facebook with my Spotify. How can I disconnect?
Hi peeps, I got my NUS student card today and got it delivered to Ireland as an Open University student. Im just wondering now if I can still get the discount having an Irish spotify account or is this limited only to UK accounts? Would appreciate an...