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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I was just trying to listen, but Spotify tells me, that my 10 hours of listening times is ended. But how? I havent listened this month for that long, and one more thing. ITS A NEW MONTH so why isnt it reseted? So I hope i get answers to these two que...
Hey! I'm trying to log onto my account page at the website, but I only get a white page saying "504 Gateway Time-out" and below "nginx". Is it a problem in my end or yours? // Peter
I get a message saying my 10 hours are already used. I thought I could use it for free with the advertisement...
Why can't I have an option to turn off these condom adverts I'm hearing every other song? It seems rather inappropriate to prevent people from having a child friendly experience with a pay wall? I'm fairly certain that a massive number of minors use ...
Whenever I go to change my card I get a message saying my zip code is incorect but I haven't entered a zip code. After I enter my zipcode I get this screen. Any help to get my new card working. That zip code is definetly in the US.
I accidentally purchased premium on my wrong account. It should've gone to my Facebook-connected account but since the usernames are so similar, I accidentally bought premium when I was signed in to the wrong account. Is there any way to cancel the p...
I have more than three devices with offline playlists, then I got the message too many offline playlists. Then it said that I should close the app and restart it. I did. Then I couldn't play any songs at all on my PC... AT ALL? And I only have offlin...
I can't seem to post in the official deleted playlist thread... and I've anyway sent in a contract form but I'm in tears here over the deletion of my playlists by someone who thought that they'd stay on my device even if they deleted them from their ...
Hello. I have just spent the last few hours checking out all the other sites that are similiar to what Spotify does. I am a premium member here. I noticed that on almost all the other sites, the 2 things I am looking for I found on those other sites....
Hi, I was trying to connect my Spotify with facebook, but can't. The window that opens up with facebook's login form is not properly resized. When a message appears, asking me if I want to save the "browser" (security measures - I get a text with a c...
I bought a $72 subscription card purely so I could use my phone for spotify, I now have a year subscription to Unlimited(which is useless to me) I've been trying to insert my credit card info in, but every time it asks for my post code before getting...
Hi, my brother has just deleted my playslist accidently. The playList is called: "Swag". Is it possible for some admin to recover it in my account please.
I've recently been getting messages when I use my account that says 3 devices are being used when I only use Spotify on 2 devices. It says I will be unable to sync because of this. No one else knows my information so what could be causing this proble...
Hace unos días solicité la cancelación de la suscripción de mi cuenta, pero me han pasado el cargo igual. Solicito la devolución y que no se me pasen más cargos.
I have been using the Free trial version for a while now and I want to upgrade to Premium. I was wondering what kind of "subscription" Spotify uses. Do I agree to pay for 12 months worth of Spotify in advance?Or is there no agreement and Spotify char...
hi, recently, one week ago, brought premium spotify and my 2 mai playlists have been wiped. I need to re download both. The offline settings mode when switched on says I need to renew my licence? Why has this happened and will it happen again? This i...
Hi I need all my devices reset, I have had my phone stolen which is being used on spotify . [Taken out email]
a friend of mine signed up for the advanced version where you can play it on your phone bc we went on a long road trip and wanted music for it, but we used my phone to play it on, now when I came back all my playlists are erased. Can we do something ...
im trying to change my phone operator status, but i cant as the site tells me my email address is in use already. so i tried to reset the password to get the login details. my username was correct and a second profile does not exsist on my email. can...
Hello, I have just noticed that on June 17th 9.99 was removed from my acount which is incorrect as I have a student premium account which entitles me to having it for 4.99 then on June 19th a further 4.99 was removed... I expect the 9.99 to be refund...