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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286425 Views

529 replies

34 likes

Account
Free
  • 286425 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13601 Views

6 replies

11 likes

Security
  • 13601 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539863 Views

990 replies

114 likes

Account
  • 539863 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129569 Views

74 replies

12 likes

Account
Login
Premium
  • 129569 Views
  • 74 replies
  • 12 likes

Playlists disappeared

heres my problemo when i listend to my spotify last night all my playlists just disapeard and i have read the post on how to fix it but it dosent work

Regular

heres my problemo when i listend to my spotify last night all my playlists just disapeard and i have read the post on how to fix it but it dosent work

Peter__

Community Legend

1253 Views

26 replies

0 likes

  • 1253 Views
  • 26 replies
  • 0 likes

Cancel

I have been trying to cancel my subscription that I didn't even start. Money is coming out of my bank account without my permission. It comes out every month. My bank has investigated this and my attorney. "WE" suggest you cancel me and stop charging...

Newbie

I have been trying to cancel my subscription that I didn't even start. Money is coming out of my bank account without my permission. It comes out every month. My bank has investigated this and my att...

Peter__

Community Legend

295 Views

1 replies

0 likes

Subscription
  • 295 Views
  • 1 replies
  • 0 likes

changed my mind about unlimited want back premium!

Hi, here's my issue, i clicked on unlimited, but i saw all the disavantages...and changed my mind!i click on "go back to my premium account" but it keeps saying i will change the account type within .... today. can you help me?

Newbie

Hi, here's my issue, i clicked on unlimited, but i saw all the disavantages... and changed my mind! i click on "go back to my premium account" but it keeps saying i will change the account type wit...

meahtenoha

Spotify

203 Views

1 replies

0 likes

  • 203 Views
  • 1 replies
  • 0 likes

Lost stations and playlist after signing up for premium.

I started using the free trail version on my iPad, I made a couple stations and I got a playlist from what I liked. But after I upgraded to premium, it all disappeared. Is it supposed to be like that? If not, can I get it back? If yes, then why is it...

Newbie

I started using the free trail version on my iPad, I made a couple stations and I got a playlist from what I liked. But after I upgraded to premium, it all disappeared. Is it supposed to be like th...

meahtenoha

Spotify

237 Views

1 replies

0 likes

Account
Free
Premium
  • 237 Views
  • 1 replies
  • 0 likes

Lost password and email cant login

Hi My dad lost his Spotify password, and he dont know wich email he have registered either. Its not hes current email adress so it must be an old or alternative one... The only thing he is sure about is hes Username. The information was lost when hes...

Casual Listener

Hi   My dad lost his Spotify password, and he dont know wich email he have registered either. Its not hes current email adress so it must be an old or alternative one... The only thing he is...

whiterun

Casual Listener

340 Views

2 replies

0 likes

Account
  • 340 Views
  • 2 replies
  • 0 likes

Subscriptions

I am currently paying for Premium and have been for the last year although now on my account it says i am on free and its asking me to upgrade to Premium. I have checked my account and the money is being taken from my paypal every month . What should...

Newbie

I am currently paying for Premium and have been for the last year although now on my account it says i am on free and its asking me to upgrade to Premium. I have checked my account and the money is ...

Thedev

Community Legend

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Facebook connecting with wrong spotify account

When I log in to spotify on my phone or windows with my facebook credentials (Like I always did) it connects to account 11102559084, this account doesn't have premium and my playlists and according to my payment info account 1158909802 is the one I p...

Visitor

When I log in to spotify on my phone or windows with my facebook credentials (Like I always did) it connects to account  11102559084, this account doesn't have premium and my playlists and ...

Peter__

Community Legend

331 Views

3 replies

0 likes

  • 331 Views
  • 3 replies
  • 0 likes

My girlfriend didnt receive the digital gift card I bought her

Hello, I purchased a 1 month digital gift card to offer to my girlfriend. Wanted to do her a surprise but actually she didnt received anything in her email box! Still, I have received an email receipt for the purchase: "Dear Customer,Thank you for pu...

Newbie

Hello, I purchased a 1 month digital gift card to offer to my girlfriend. Wanted to do her a surprise but actually she didnt received anything in her email box!   Still, I have received ...

Thedev

Community Legend

782 Views

2 replies

0 likes

  • 782 Views
  • 2 replies
  • 0 likes

gift card issues

hi everyone Im also having trouble with a gift card i gave to a friend i sent her gift card to her work email address, which she then forwarded to her personal address, and from there, she followed the link to redeem her gift. Only problem is she has...

Casual Listener

hi everyone   Im also having trouble with a gift card i gave to a friend   i sent her  gift card to her work email address, which she then forwarded to her personal address, an...

Joe

Community Legend

233 Views

3 replies

0 likes

Account
  • 233 Views
  • 3 replies
  • 0 likes

I cant delete my facebook because it is linked to my spotify!

I have been trying to delete my facebook because I hate it but I can't because it is linked to my spotify account. I would try remaking a regular spotify account that isnt linked to facebook but I have premium on the account that I do have (also a lo...

Casual Listener

I have been trying to delete my facebook because I hate it but I can't because it is linked to my spotify account. I would try remaking a regular spotify account that isnt linked to facebook but I ha...

LILWILL

Casual Listener

371 Views

2 replies

0 likes

  • 371 Views
  • 2 replies
  • 0 likes

I Can't Edit Profile

Hi everyone, Im writing because my friend who i bought a subscription for cannot add her email address to the profile. We followed the link to redeem the gift card and it would not allow us to add her email address despite using that address to login...

Casual Listener

Hi everyone, Im writing because my friend who i bought a subscription for cannot add her email address to the profile.  We followed the link to redeem the gift card and it would not allow us t...

Taylor

Community Legend

457 Views

1 replies

0 likes

Account
  • 457 Views
  • 1 replies
  • 0 likes

Solved!! wrong account premium

Hi there, accidentaly link a premium suscription gift to my old useless account. Can I change it?Regards,Laura

Visitor

Hi there, accidentaly link a premium suscription gift to my old useless account. Can I change it? Regards, Laura

Taylor

Community Legend

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Can't login to original spotify account anymore

I accidentally deleted the spotify app from my facebook account and when i tried to log back onto spotify using my facebook account it kept making me new accounts. my originak acount i had still exists as i found it after looking through my friends, ...

Visitor

I accidentally deleted the spotify app from my facebook account and when i tried to log back onto spotify using my facebook account it kept making me new accounts. my originak acount i had still exis...

Taylor

Community Legend

576 Views

1 replies

0 likes

Account
Login
  • 576 Views
  • 1 replies
  • 0 likes

2 accounts linked to my facebook

Hi! I made the mistake of linking my facebook account to a new one I created. I've decided I would like to keep the old one and not the new one and I have already disconnected the new one from my facebook account but I seem to have still lost all of ...

Newbie

Hi! I made the mistake of linking my facebook account to a new one I created. I've decided I would like to keep the old one and not the new one and I have already disconnected the new one from m...

Taylor

Community Legend

367 Views

1 replies

1 likes

Account
  • 367 Views
  • 1 replies
  • 1 likes

Won't allow credit card number change

My old debit card has expired, however I was issued a completely different card number. I went to the subscription and payment change page, entered my new card information and got a message saying my info could not be updated. I'd rather not have to ...

Casual Listener

My old debit card has expired, however I was issued a completely different card number.  I went to the subscription and payment change page, entered my new card information and got a message say...

nicole_b

Casual Listener

286 Views

2 replies

0 likes

  • 286 Views
  • 2 replies
  • 0 likes

Two Accounts, One Facebook

Hi. I am signed in under my facebook account to spotify but when I logged in again today, it logged me in as a new user. I can still see and actually follow my old spotify account, also linked to my facebook account. How can I merge these two. I want...

Visitor

Hi. I am signed in under my facebook account to spotify but when I logged in again today, it logged me in as a new user. I can still see and actually follow my old spotify account, also linked to my ...

user-removed

Not applicable

336 Views

2 replies

0 likes

Account
  • 336 Views
  • 2 replies
  • 0 likes

New card causing problems

I got a message that Spotify tried to use my card on file. This card was just cancelled and replaced by a new card. I attempted to put the new card in twice and it failed. This is not a problem with the card, as I have used it routinely. It seems imp...

Newbie

I got a message that Spotify tried to use my card on file.   This card was just cancelled and replaced by a new card.    I attempted to put the new card in twice and it failed....

Joe

Community Legend

231 Views

3 replies

0 likes

  • 231 Views
  • 3 replies
  • 0 likes

Spotify charges for premium, but I can't use it

I have been paying for Spotify Premium, and suddenly I can't log in anymore. Spotify has charged me 9,95e 16.10.2013 for Premium, but when I look at my account information here in Spotify, it says that I have only Spotify Free. And I can't log in to ...

Casual Listener

I have been paying for Spotify Premium, and suddenly I can't log in anymore. Spotify has charged me 9,95e 16.10.2013 for Premium, but when I look at my account information here in Spotify, it says th...

Joe

Community Legend

378 Views

4 replies

0 likes

  • 378 Views
  • 4 replies
  • 0 likes

Solved!! My playlist are gone

Hello, I connect today and !surprise! all my playlists are gone. The problem is the same if i connect with my facebook or my spotify account. Plz give me my playlist back :'(

Visitor

Hello,   I connect today and !surprise! all my playlists are gone. The problem is the same if i connect with my facebook or my spotify account.   Plz give me my playlist back :'(

wibdoctor

Newbie

4968 Views

131 replies

0 likes

  • 4968 Views
  • 131 replies
  • 0 likes