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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 335811 Views
  • 890 replies
  • 105 likes
  • Account
  • 335811 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1148042 Views
  • 119 replies
  • 110 likes
  • Account
  • 1148042 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86129 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86129 Views
  • 68 replies
  • 9 likes

Why is my listening time over?

I was just trying to listen, but Spotify tells me, that my 10 hours of listening times is ended. But how? I havent listened this month for that long, and one more thing. ITS A NEW MONTH so why isnt it reseted? So I hope i get answers to these two que...

  • Regular
  • I was just trying to listen, but Spotify tells me, that my 10 hours of listening times is ended. But how? I havent listened this month for that long, and one more thing. ITS A NEW MONTH so why isnt i...
  • Richard
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Can't reach account on the website, 504 Gateway Time-out.

Hey! I'm trying to log onto my account page at the website, but I only get a white page saying "504 Gateway Time-out" and below "nginx". Is it a problem in my end or yours? // Peter

  • Casual Listener
  • Hey!    I'm trying to log onto my account page at the website, but I only get a white page saying "504 Gateway Time-out" and below "nginx".  Is it a problem in my end or yours? ...
  • bergenslabb
  • Casual Listener
  • 3110 Views
  • 7 replies
  • 0 likes
  • 3110 Views
  • 7 replies
  • 0 likes

Cannot use Spotify free

I get a message saying my 10 hours are already used. I thought I could use it for free with the advertisement...

  • Casual Listener
  • I get a message saying my 10 hours are already used. I thought I could use it for free with the advertisement...
  • Joe
  • Community Legend
  • 177 Views
  • 3 replies
  • 0 likes
  • 177 Views
  • 3 replies
  • 0 likes

Ad censor options?

Why can't I have an option to turn off these condom adverts I'm hearing every other song? It seems rather inappropriate to prevent people from having a child friendly experience with a pay wall? I'm fairly certain that a massive number of minors use ...

  • Newbie
  • Why can't I have an option to turn off these condom adverts I'm hearing every other song? It seems rather inappropriate to prevent people from having a child friendly experience with a pay wall? I'm ...
  • Joe
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Card was canceled due to fraud cannot change my spotify to the new card

Whenever I go to change my card I get a message saying my zip code is incorect but I haven't entered a zip code. After I enter my zipcode I get this screen. Any help to get my new card working. That zip code is definetly in the US.

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  • Newbie
  • Whenever I go to change my card I get a message saying my zip code is incorect but I haven't entered a zip code.  After I enter my zipcode I get this screen.   Any help to get ...
  • Joe
  • Community Legend
  • 212 Views
  • 2 replies
  • 0 likes
  • 212 Views
  • 2 replies
  • 0 likes

Purchased Premium on Wrong Account

I accidentally purchased premium on my wrong account. It should've gone to my Facebook-connected account but since the usernames are so similar, I accidentally bought premium when I was signed in to the wrong account. Is there any way to cancel the p...

  • Casual Listener
  • I accidentally purchased premium on my wrong account. It should've gone to my Facebook-connected account but since the usernames are so similar, I accidentally bought premium when I was signed in to ...
  • Joe
  • Community Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Spotify stopped playing. Too many offline devices

I have more than three devices with offline playlists, then I got the message too many offline playlists. Then it said that I should close the app and restart it. I did. Then I couldn't play any songs at all on my PC... AT ALL? And I only have offlin...

  • Newbie
  • I have more than three devices with offline playlists, then I got the message too many offline playlists. Then it said that I should close the app and restart it. I did. Then I couldn't play any song...
  • Joe
  • Community Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

deleted playlists

I can't seem to post in the official deleted playlist thread... and I've anyway sent in a contract form but I'm in tears here over the deletion of my playlists by someone who thought that they'd stay on my device even if they deleted them from their ...

  • Casual Listener
  • I can't seem to post in the official deleted playlist thread... and I've anyway sent in a contract form but I'm in tears here over the deletion of my playlists by someone who thought that they'd sta...
  • Joe
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Question regarding music seletctions...

Hello. I have just spent the last few hours checking out all the other sites that are similiar to what Spotify does. I am a premium member here. I noticed that on almost all the other sites, the 2 things I am looking for I found on those other sites....

  • Roadie
  • Hello.  I have just spent the last few hours checking out all the other sites that are similiar to what Spotify does.  I am a premium member here.  I noticed that on almost all the oth...
  • Joe
  • Community Legend
  • 400 Views
  • 2 replies
  • 0 likes
  • 400 Views
  • 2 replies
  • 0 likes

Can't connect to facebook because of the window size

Hi, I was trying to connect my Spotify with facebook, but can't. The window that opens up with facebook's login form is not properly resized. When a message appears, asking me if I want to save the "browser" (security measures - I get a text with a c...

  • Casual Listener
  • Hi,    I was trying to connect my Spotify with facebook, but can't. The window that opens up with facebook's login form is not properly resized. When a message appears, asking me if I w...
  • rontonic
  • Casual Listener
  • 445 Views
  • 7 replies
  • 0 likes
  • 445 Views
  • 7 replies
  • 0 likes

Solved!! Bought a $72 subscription card, now I'm having trouble inserting payment method for premium

I bought a $72 subscription card purely so I could use my phone for spotify, I now have a year subscription to Unlimited(which is useless to me) I've been trying to insert my credit card info in, but every time it asks for my post code before getting...

  • Casual Listener
  • I bought a $72 subscription card purely so I could use my phone for spotify, I now have a year subscription to Unlimited(which is useless to me) I've been trying to insert my credit card info in, b...
  • diondoc
  • Casual Listener
  • 348 Views
  • 2 replies
  • 0 likes
  • 348 Views
  • 2 replies
  • 0 likes

Solved!! Playlist deleted

Hi, my brother has just deleted my playslist accidently. The playList is called: "Swag". Is it possible for some admin to recover it in my account please.

  • Casual Listener
  • Hi, my brother has just deleted my playslist accidently. The playList is called: "Swag". Is it possible for some admin to recover it in my account please.
  • SuperYodaSkunK
  • Casual Listener
  • 388 Views
  • 4 replies
  • 0 likes
  • 388 Views
  • 4 replies
  • 0 likes

Bumped from my own account

I've recently been getting messages when I use my account that says 3 devices are being used when I only use Spotify on 2 devices. It says I will be unable to sync because of this. No one else knows my information so what could be causing this proble...

  • Newbie
  • I've recently been getting messages when I use my account that says 3 devices are being used when I only use Spotify on 2 devices. It says I will be unable to sync because of this. No one else knows ...
  • Taylor
  • Community Legend
  • 155 Views
  • 2 replies
  • 0 likes
  • 155 Views
  • 2 replies
  • 0 likes

Cancelación de suscripción

Hace unos días solicité la cancelación de la suscripción de mi cuenta, pero me han pasado el cargo igual. Solicito la devolución y que no se me pasen más cargos.

  • Newbie
  • Hace unos días solicité la cancelación de la suscripción de mi cuenta, pero me han pasado el cargo igual. Solicito la devolución y que no se me pasen más cargos.
  • Taylor
  • Community Legend
  • 181 Views
  • 2 replies
  • 0 likes
  • 181 Views
  • 2 replies
  • 0 likes

What kind of subscription is this?

I have been using the Free trial version for a while now and I want to upgrade to Premium. I was wondering what kind of "subscription" Spotify uses. Do I agree to pay for 12 months worth of Spotify in advance?Or is there no agreement and Spotify char...

  • Newbie
  • I have been using the Free trial version for a while now and I want to upgrade to Premium.  I was wondering what kind of "subscription" Spotify uses.  Do I agree to pay for 12 months wort...
  • vonchughes
  • Newbie
  • 243 Views
  • 3 replies
  • 0 likes
  • 243 Views
  • 3 replies
  • 0 likes

playlists

hi, recently, one week ago, brought premium spotify and my 2 mai playlists have been wiped. I need to re download both. The offline settings mode when switched on says I need to renew my licence? Why has this happened and will it happen again? This i...

  • Newbie
  • hi, recently, one week ago, brought premium spotify and my 2 mai playlists have been wiped. I need to re download both. The offline settings mode when switched on says I need to renew my licence? Wh...
  • Peter__
  • Community Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Reset all devices

Hi I need all my devices reset, I have had my phone stolen which is being used on spotify . [Taken out email]

  • Newbie
  • Hi I need all my devices reset, I have had my phone stolen which is being used on spotify . [Taken out email] 
  • Greg
  • Roadie
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Lost Playlists

a friend of mine signed up for the advanced version where you can play it on your phone bc we went on a long road trip and wanted music for it, but we used my phone to play it on, now when I came back all my playlists are erased. Can we do something ...

  • Newbie
  • a friend of mine signed up for the advanced version where you can play it on your phone bc we went on a long road trip and wanted music for it, but we used my phone to play it on, now when I came bac...
  • Peter__
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

spotify tells me my email is in use

im trying to change my phone operator status, but i cant as the site tells me my email address is in use already. so i tried to reset the password to get the login details. my username was correct and a second profile does not exsist on my email. can...

  • Casual Listener
  • im trying to change my phone operator status, but i cant as the site tells me my email address is in use already. so i tried to reset the password to get the login details. my username was correct an...
  • uggabugg
  • Casual Listener
  • 169 Views
  • 2 replies
  • 0 likes
  • 169 Views
  • 2 replies
  • 0 likes

Charged twice in June!!

Hello, I have just noticed that on June 17th 9.99 was removed from my acount which is incorrect as I have a student premium account which entitles me to having it for 4.99 then on June 19th a further 4.99 was removed... I expect the 9.99 to be refund...

  • Casual Listener
  • Hello,   I have just noticed that on June 17th 9.99 was removed from my acount which is incorrect as I have a student premium account which entitles me to having it for 4.99 then on June 19t...
  • Peter__
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes