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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4993 Views
  • 1 replies
  • 9 likes
  • Security
  • 4993 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468340 Views
  • 977 replies
  • 111 likes
  • Account
  • 468340 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206595 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206595 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117935 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117935 Views
  • 72 replies
  • 12 likes

Upgraded to premium, but not getting it

Hi. I upgraded to premium early this morning, but i still hav'nt got it. I've tried to log out and in, still nothing. I also tried to reinstall my spotify, but still nothing premium. I've got an amail about my payment was successfully, so why don't i...

  • Newbie
  • Hi.   I upgraded to premium early this morning, but i still hav'nt got it. I've tried to log out and in, still nothing. I also tried to reinstall my spotify, but still nothing premium. ...
  • Peter__
  • Community Legend
  • 317 Views
  • 3 replies
  • 0 likes
  • Account
  • 317 Views
  • 3 replies
  • 0 likes

Disconnected from facebook and wish to restore

Hi, as mentioned above, I disconnected my account from my facebook in the spotify settings. I lost all my playlists and artists i had followed. Is it possibe to get this restored to my account? cheers.

  • Casual Listener
  • Hi, as mentioned above, I  disconnected my account from my facebook in the spotify settings. I lost all my playlists and artists i had followed. Is it possibe to get this restored to my ...
  • Peter__
  • Community Legend
  • 849 Views
  • 5 replies
  • 0 likes
  • Account
  • 849 Views
  • 5 replies
  • 0 likes

Solved!! how to charge my bank account now?

hey everyone, i just got my account downgraded to free because the payment for october failed a few days ago. The next charge set to be booked off of my bank account is october 22. Is there any way to charge my account now and restore premium immedia...

  • Casual Listener
  • hey everyone, i just got my account downgraded to free because the payment for october failed a few days ago. The next charge set to be booked off of my bank account is october 22. Is there any w...
  • Peter__
  • Community Legend
  • 502 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 502 Views
  • 3 replies
  • 0 likes

Virgin Media and the wrong Spotify account!

I was subscribed to spotify with a virgin media account. I have closed this account and have moved from UK to NZ. I want to reactivate my spotify premium account and pay the subscrition here in NZ but spotify wont let me! Can anyone help!!! I want to...

  • Newbie
  • I was subscribed to spotify with a virgin media account. I have closed this account and have moved from UK to NZ. I want to reactivate my spotify premium account and pay the subscrition here in NZ bu...
  • Thedev
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Export Playlists from one spotify account to another

Hi all! Sorry if this has been answered but didn't find anything with search. Me and my Girlfriend started a spotify account together a few years ago. I made my playlists and she made hers on that account. Now we have broken up. And I was wondering h...

  • Newbie
  • Hi all! Sorry if this has been answered but didn't find anything with search.   Me and my Girlfriend started a spotify account together a few years ago. I made my playlists and she made ...
  • Joost2
  • Roadie
  • 565 Views
  • 1 replies
  • 0 likes
  • 565 Views
  • 1 replies
  • 0 likes

Change profile picture on Spotify

So, I saw a thread of this from a year ago, when Spotify said they weren't going to deal with it, and thought I'd bring it back up. I'm kind of shocked that after a year this has not been resolved. For those of us who don't want to connect with Faceb...

  • Casual Listener
  • So, I saw a thread of this from a year ago, when Spotify said they weren't going to deal with it, and thought I'd bring it back up. I'm kind of shocked that after a year this has not been resolved. ...
  • Adam
  • Roadie
  • 632 Views
  • 3 replies
  • 0 likes
  • Account
  • 632 Views
  • 3 replies
  • 0 likes

Horrible Customer Service

SPOTIFY NEEDS EITHER A LIVE CHAT OR PHONE SUPPORT!!!! This is rediculous this is the second time im dealing with them my subsription was closed early its back to free service when I have a paypal receipt showing I paid for a years worth of service. I...

  • Newbie
  • SPOTIFY NEEDS EITHER A LIVE CHAT OR PHONE SUPPORT!!!!   This is rediculous this is the second time im dealing with them my subsription was closed early its back to free service when I have a...
  • Peter__
  • Community Legend
  • 203 Views
  • 1 replies
  • 1 likes
  • 203 Views
  • 1 replies
  • 1 likes

Payment failure

For a few months I have been uable to pay my spotify premium (bank account empty), and today i tried to pay, and my card and account has money, but still it doesnt work.. It just says error.. And i've tried four times.. Can someone pleas help me??

  • Regular
  • For a few months I have been uable to pay my spotify premium (bank account empty), and today i tried to pay, and my card and account has money, but still it doesnt work.. It just says error.. And i'v...
  • Peter__
  • Community Legend
  • 418 Views
  • 9 replies
  • 0 likes
  • Premium
  • 418 Views
  • 9 replies
  • 0 likes

Solved!! offline content when abroad in far-off places

Hi - I'm about to head off to Nepal, Myanmar, Thailand, etc... I know some countries don't have Spotify yet, but if I load up my iPhone5 with content and make it available offline, I'm assuming it will be fine - or won't it be? Please advise as I don...

  • Newbie
  • Hi - I'm about to head off to Nepal, Myanmar, Thailand, etc... I know some countries don't have Spotify yet, but if I load up my iPhone5 with content and make it available offline, I'm assuming it wi...
  • Thedev
  • Community Legend
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

Paid for premium but not getting it

This is robbery !!!!

  • Casual Listener
  • This is robbery !!!!
  • user-removed
  • Not applicable
  • 201 Views
  • 3 replies
  • 0 likes
  • 201 Views
  • 3 replies
  • 0 likes

Suddenly got a new blanco account

I'm using spotify for about a year, but then Spotify created a 'new' account for me, without asking for it. My new account is just blanco, without playlists, favourites and followers. I can't login to my old account, which still has al the lists and ...

  • Casual Listener
  • I'm using spotify for about a year, but then Spotify created a 'new' account for me, without asking for it. My new account is just blanco, without playlists, favourites and followers. I can't login t...
  • meiri
  • Casual Listener
  • 290 Views
  • 4 replies
  • 0 likes
  • 290 Views
  • 4 replies
  • 0 likes

I can't remember my password.

Please help. I can't remember my password. If I follow your help links it tells me to type in a new password twice then then asks for current password which I can not remember. How do I get around this? Any way to email me my old password? Thanks

  • Newbie
  • Please help. I can't remember my password. If I follow your help links it tells me to type in a new password twice then then asks for current password which I can not remember. How do I get around th...
  • Thedev
  • Community Legend
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Upgraded to premium and still seeing ads

Hi, I just started the premum trial. I've verified my account is premium in the options (and the increased sound quality is checked and didn't ask me to upgrade). My problem is that when I click on Discover, I still see adds for banks and stuff. The ...

  • Casual Listener
  • Hi,   I just started the premum trial. I've verified my account is premium in the options (and the increased sound quality is checked and didn't ask me to upgrade).   My problem is ...
  • w1res
  • Casual Listener
  • 700 Views
  • 4 replies
  • 0 likes
  • Premium
  • 700 Views
  • 4 replies
  • 0 likes

No Facebook friends in Spotify

Hello guys, I created a Spotify account by logging in with my Facebook account. I liked the fact that i can see people's activity and that others could see mine. That's exactly the problem. Songs i've played will not appear in other people's feed and...

  • Casual Listener
  • Hello guys,   I created a Spotify account by logging in with my Facebook account. I liked the fact that i can see people's activity and that others could see mine. That's exactly the problem. ...
  • hypercube33
  • Newbie
  • 1908 Views
  • 13 replies
  • 2 likes
  • 1908 Views
  • 13 replies
  • 2 likes

Blanco account

Spotify created a 'new' account for me, without asking for it. My new account is just blanco, without playlists, favourites and followers. I can't login to my old account, which still has al the lists and so on, because it has the same username and p...

  • Casual Listener
  • Spotify created a 'new' account for me, without asking for it. My new account is just blanco, without playlists, favourites and followers. I can't login to my old account, which still has al the list...
  • Paulien
  • Casual Listener
  • 282 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
  • 282 Views
  • 2 replies
  • 0 likes

Unidays discount

Hi! so after having the NUS discount for the last year which has now subsequently run out (or i assume thats what happend as it keeps coming up with the 'feature unavailable message') so i decided to sign up for UNiDAYS so as to take advantage of the...

  • Newbie
  • Hi! so after having the NUS discount for the last year which has now subsequently run out (or i assume thats what happend as it keeps coming up with the 'feature unavailable message') so i decided to...
  • Peter__
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Solved!! Payment method not mentioned (Germany)

Hey, first sry for my bad english. Id like to get Spotify Premium. From a Gasstation i got a snippet which says "Spotify 10€" and then a code. But this thingy isnt in the payment methods. Only Paypal, Visa and so on. So how do i pay with this?! Need ...

  • Casual Listener
  • Hey, first sry for my bad english. Id like to get Spotify Premium.  From a Gasstation i got a snippet which says "Spotify 10€" and then a code. But this thingy isnt in the payment methods. Onl...
  • user-removed
  • Not applicable
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 284 Views
  • 1 replies
  • 0 likes

Solved!! accidentally revoked spotify access to my tumblr account

Hi, does anyone know how I can give Spotify access to my tumblr account again after revoking it by accident? And is there a way to link spotify to my secondary blog instead of the primary one? Thank you!

  • Casual Listener
  • Hi,   does anyone know how I can give Spotify access to my tumblr account again after revoking it by accident? And is there a way to link spotify to my secondary blog instead of the primary ...
  • frosch0607
  • Casual Listener
  • 1020 Views
  • 2 replies
  • 0 likes
  • 1020 Views
  • 2 replies
  • 0 likes

10 hours limit

My account keeps telling me that I have used up my 10 hour limit when I haven't. I've been on holiday for a week so did not use it last week and barely used it this month, it is happening quite regularly usually the last week before the end of the mo...

  • Newbie
  • My account keeps telling me that I have used up my 10 hour limit when I haven't. I've been on holiday for a week so did not use it last week and barely used it this month, it is happening quite ...
  • Peter__
  • Community Legend
  • 4058 Views
  • 8 replies
  • 0 likes
  • Account
    Free
  • 4058 Views
  • 8 replies
  • 0 likes

Card expired abroad, unable to add a new one.

Hello,I am currently away travelling Asia and Australasia for 6 months (currently Cambodia, Vietnam on the 10th). I changed cards before I came out but didn't update my payment details on here. The payment for my premium subscription was due to come ...

  • Casual Listener
  • Hello, I am currently away travelling Asia and Australasia for 6 months (currently Cambodia, Vietnam on the 10th). I changed cards before I came out but didn't update my payment details on here. T...
  • ajwoolley
  • Casual Listener
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes