Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Im now turning to this community board for help. I have been getting billed for months for two accounts on my business card. i have no idea who set this up, or what the user name and PW are to access. i have used this wonderful "contact" form you spe...
I just upgraded and it still won't let me stream
Hi! I have currenly had spotify premium, this was taken away when my card expired. This happened in September i think. Now have a new card and have registrated it to spotify, when i try to activate spotify premium again a red panel comes up and it sa...
Hi! Yesterday I purchased 10 songs and the receipt is in my inbox, but I can't download the music. I tried to contact the support team, but the msg I got is that i should post my topic in the spotify forum. Anyone can help? Thanks N
I am only aloud to have offline-ability on three devices.I have it on my homepc, my android-phone and on my office-computer.Now my homepc is dead. And i have bought a new one. How do i change so that i can continue to listen to my music when the netw...
My playlists/starred songs are all gone. No solutions on here work, everything looks normal and its says im still on my premium account for which im paying for. This has happened on my laptop and on my android phone. I have used spotify for a long ti...
I recently signed up to Spotify, using an Australian address and Australian credit card. When I go to the "Top Tracks" I get the top tracks for Sweden (many of which are "Not allowed in my region"). I went back to the Spotify website and sure enough,...
Lost all my playlists on my account. Had an account before the facebook email account link thing. Used it on my phone for a while, but something happened - behaved like two seperate accounts - then it seperated the accounts I think - removing all the...
A friend of mine bought me an E-card via Paypall. She got an Error screen but a her paypall balance was reduced with 29,97 euro's for the 3 month E-card Now a couple of hours further we still didn't received the code, nor she, nor me... What's happen...
hola, estoy intentando publicar mi lista de reproduccion para que cuando alguien la busque en el buscador de spotify le aparezca y pueda disfrutar de ella e incluso añadir más canciones si lo desea como hago yo con listas de otras personas.Por ejempl...
hello, excuse me for my English.I'm trying to publish my playlist so that when someone search it in the spotify searchbox will appear.For example, if I write in the search box "falling in love at a coffee shop", some search results appear me with tho...
spotify im not happy with my service at all iv logged in on my spotify today and every single one of my playlists are gone i need this issue resolved asap i have not deleted any of them they have all just disapeared and i can see this has happened to...
Hello! Ive heard some people got netflix free for 1 year cuz they had spotify premium.. they did get a mail from spotify .. why havent i?? I also want 1 year free netflix because i got premium aswell.. [Snip - Email Address - Mod] send me something n...
Hello Mr. Spotify I've been Premium user for about year. So far there has been no problems with payment. But now, in November I was told the credit card payment is failed. And I can't get it through myself as well. There is no issue with account, car...
I've tried the help threads, I've PM'd mods, I've sent a contact form and gotten one response that fixed nothing and replied to it twice. I've sent them security information to merge accounts and still no help. Is there a number I can call to get thi...
Hallo, ich weiss nicht, ob ich hier in Deutsch posten kann ansonsten müßt ihr meinen Post rausschmeissen. Ich weiss auch nicht, ob ich hier richtig bin. Ich versuch es einfach mal. Ich wollte gerade mir Spotify Premium holen und mit Paypal bezahlen. ...
Hi, I had the 30 day free trial of spotify, but I guess its finally up because I was billed today. I wasn't given an alert that it was going to be up and I really can't afford to be billed because I'm a college student with no job and I'm kind of jus...
I bought a vanilla visa gift card to make my payment and it keeps declining it. Has anyone else had this problem? I tried contacting Spotify amd haven't been emailed back.
Hello has this problem started again. We have just purchased a prepaid card and are getting the 'oops something seems to have gone wrong' message
hello spotify community, maybe a bit fo a strange question but i have started using spotify again yesterday as i think i used it when the library was alot smaller and this time i have signed in via my facebook login details. Due to not having the gre...