Announcements

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256563 Views
  • 783 replies
  • 81 likes
  • Account
  • 256563 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126691 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126691 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69903 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69903 Views
  • 63 replies
  • 8 likes

Solved!! Premium Playlist Pulled

I am a premium member. You have pulled several albums from your collection and now over 180 songs are greyed out on my playlists. Why are you pulling albums? It really angers me that I pay to listen to songs for one month, pay again the next month an...

  • Newbie
  • I am a premium member. You have pulled several albums from your collection and now over 180 songs are greyed out on my playlists. Why are you pulling albums? It really angers me that I pay to listen ...
  • licenced
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Changing username

Hallo,by accident i forgot an letter in my username, any idea how to correct this, Hans

  • Newbie
  • Hallo,by accident i forgot an letter in my username, any idea how to correct this, Hans
  • JAHoogland
  • Newbie
  • 230 Views
  • 4 replies
  • 0 likes
  • 230 Views
  • 4 replies
  • 0 likes

Solved!! Bloody Virgin Media

Is there anyone else here connected to Spotify using Virgin's cable service? Are you having the same problems as I am or is it my machine? When I click on a track to play it takes a while for playback to start and then after about 5 seconds or so pla...

  • Regular
  • Is there anyone else here connected to Spotify using Virgin's cable service? Are you having the same problems as I am or is it my machine? When I click on a track to play it takes a while for playbac...
  • effzed
  • Casual Listener
  • 1318 Views
  • 2 replies
  • 0 likes
  • 1318 Views
  • 2 replies
  • 0 likes

Playlist gone and just have spotify free

Just logged into today, and my playlists are gone and i just have spotify free now. Dont understand whats happending. I have subsribed for long time and had no problems earlyer.

  • Casual Listener
  • Just logged into today, and my playlists are gone and i just have spotify free now. Dont understand whats happending. I have subsribed for long time and had no problems earlyer.
  • Sam
  • Spotify
  • 156 Views
  • 2 replies
  • 0 likes
  • 156 Views
  • 2 replies
  • 0 likes

Solved!! Abroad for a year

Im from Sweden and have a cellphone account in which Im paying for premium as well. I am moving to Singapore for a year and will keep my swedish phone with premium. paying for the account. Can i still use premium for a year in singapore? Both online ...

  • Newbie
  • Im from Sweden and have a cellphone account in which Im paying for premium as well. I am moving to Singapore for a year and will keep my swedish phone with premium. paying for the account. Can i stil...
  • Sam
  • Spotify
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Premium on laptop but not on phone

I recently bought a Samsung Galaxy S2 on Three, and apparently Three give you 6 months free Premium, which would explain my sudden Premium status on Spotify on my computer. On the Galaxy however, all the song names are faded and cannot be played. It ...

  • Newbie
  • I recently bought a Samsung Galaxy S2 on Three , and apparently Three give you 6 months free Premium , which would explain my sudden Premium status on ...
  • Sam
  • Spotify
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Premium trial ran out early?

Hi, I decided to try out a premium subscription trial for a month after seeing the opportunity to do so on the Spotify website, however after just 24hrs~ I'd found that it had ended already? There's been no message or notification to show that the tr...

  • Newbie
  • Hi, I decided to try out a premium subscription trial for a month  after seeing the opportunity to do so on the Spotify website, however after just 24hrs~ I'd found that it had ended already? ...
  • Sam
  • Spotify
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

Spotify telling ""your current location doesnt match the one you set in your profile"

A few days ago i started the get the following message from spotify app "your current location doesnt match the one you set in your profile". My profile is set as UK user and if I use one of those "what's my IP apps", it's telling me that my ip is 14...

  • Casual Listener
  • A few days ago i  started the get the following message from spotify app "your current location doesnt match the one you set in your profile". My profile is set as UK user and if I use one of th...
  • Sam
  • Spotify
  • 1492 Views
  • 13 replies
  • 0 likes
  • 1492 Views
  • 13 replies
  • 0 likes

Regarding Offline Mode

Hey guys, I just signed up for Spotify Premium. I understand that it will charge me 9.99 pounds a month which is fine, but will it charge me extra for every song i put into my "offline mode" playlist? Thanks

  • Newbie
  • Hey guys,   I just signed up for Spotify Premium. I understand that it will charge me 9.99 pounds a month which is fine, but will it charge me extra for every song i put into my "offline mod...
  • Sam
  • Spotify
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

lost all my playlists

User lucas.gagneux.ch I organized them in folders and now all are gone, no playlists no value of the service thanks for your help Lucas

  • Casual Listener
  • User lucas.gagneux.ch     I organized them in folders and now all are gone, no playlists no value of the service 😞   thanks for your help   Lucas
  • Sam
  • Spotify
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Solved!! currently using Spotify Free but are paying for Premium

I have been paying for Premium for a long time and suddenly my account has changed to Spoty free all by it selves. I still want it to be premium. What do I do?

  • Newbie
  • I have been paying for Premium for a long time and suddenly my account has changed to Spoty free all by it selves. I still want it to be premium. What do I do?
  • Sam
  • Spotify
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Having a problem upgrading from Spotify Free to Premium with Visa gift card

I first started using Spotify with a month premium subscription. Now that that's over, I've obviously been using Spotify Free. Now, I'm able to upgrade to Premium again, I'm not able for some reason with my Visa gift card. I took the last card that w...

  • Casual Listener
  • I first started using Spotify with a month premium subscription. Now that that's over, I've obviously been using Spotify Free. Now, I'm able to upgrade to Premium again, I'm not able for some reason ...
  • Sam
  • Spotify
  • 721 Views
  • 3 replies
  • 0 likes
  • 721 Views
  • 3 replies
  • 0 likes

Can a moderator please disconnect my account

Hey I logged in at my friends house and now he always pauses when I listen to music. Can you disconnect my account from all computers / device so I can log in and continue to enjoy your service

  • Casual Listener
  • Hey I logged in at my friends house and now he always pauses when I listen to music. Can you disconnect my account from all computers / device so I can log in and continue to enjoy your service ...
  • Sam
  • Spotify
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Solved!! Newly joined

Is there a way to search for specific songs on Spotify. If so, could someone tell me how? Thanks, Leeflea.

  • Music Fan
  • Is there a way to search for specific songs on Spotify. If so, could someone tell me how? Thanks, Leeflea.
  • Sam
  • Spotify
  • 674 Views
  • 27 replies
  • 0 likes
  • 674 Views
  • 27 replies
  • 0 likes

Complicated account issue.

Okay so here is my issue: I have a Spotify premium account, and the e-mail address attached to the account is no longer in use (it was deleted, and I did not know it was going to get deleted as early as it did). I do not know my password for my accou...

  • Casual Listener
  • Okay so here is my issue: I have a Spotify premium account, and the e-mail address attached to the account is no longer in use (it was deleted, and I did not know it was going to get deleted as ear...
  • Stupify
  • Community Legend
  • 248 Views
  • 6 replies
  • 0 likes
  • 248 Views
  • 6 replies
  • 0 likes

Trying to listen from a tumblr page

I recently downloaded spotify because I have a tumbr page and someone else kept posting music with a sotify account. Now every time I try to play the music on tumblr, it won't upload spotify even though I have an account. What can I do? Thanks

  • Regular
  • I recently downloaded spotify because I have a tumbr page and someone else kept posting music with a sotify account.  Now every time I try to play the music on tumblr, it won't upload spotify ev...
  • David2go
  • Regular
  • 1879 Views
  • 8 replies
  • 0 likes
  • 1879 Views
  • 8 replies
  • 0 likes

Still get commercial breaks....

HI. I upgraded my account today frpm just having a spotify invite to spotify unlimited. As far as I understand i should then be rid of the commersial brakes, (thats the reason that I upgraded..) But I still get these very anoying comersial brakes eve...

  • Newbie
  • HI. I upgraded my account today frpm just having a spotify invite to spotify unlimited. As far as I understand i should then be rid of the commersial brakes, (thats the reason that I upgraded..) But ...
  • ccars87
  • Newbie
  • 273 Views
  • 2 replies
  • 0 likes
  • 273 Views
  • 2 replies
  • 0 likes

Trying to reset my password

I'm trying to reset my password but when I send you my username I don't get an email back with the reset-link. Can you help me?

  • Casual Listener
  • I'm trying to reset my password but when I send you my username I don't get an email back with the reset-link. Can you help me?
  • grande_rock
  • Casual Listener
  • 139 Views
  • 4 replies
  • 0 likes
  • 139 Views
  • 4 replies
  • 0 likes

Spotify no longer working on iPhone

Hi my spotify isn't working on my phone anymore. It just shows the playlist names and says 0 tracks and upgrade to premium, which I'm on?? I've tried logging out and I used my username... Any suggestions?

  • Newbie
  • Hi my spotify isn't working on my phone anymore. It just shows the playlist names and says 0 tracks and upgrade to premium, which I'm on?? I've tried logging out and I used my username... Any suggest...
  • Sam
  • Spotify
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on cell phone

I am trying to login to Spotify on my phone and it is asking for a non-facebook login. How can I get my login number and can I change it? Kerri

  • Newbie
  • I am trying to login to Spotify on my phone and it is asking for a non-facebook login.  How can I get my login number and can I change it? Kerri
  • Sam
  • Spotify
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes