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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 29676 Views
  • 60 replies
  • 24 likes
  • 29676 Views
  • 60 replies
  • 24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871256 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871256 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24916 Views
  • 3 replies
  • 0 likes
  • 24916 Views
  • 3 replies
  • 0 likes

Superuser Contribution The Spotify app seems to freeze upon launching it

Spoiler (Highlight to read)This morning was the first time I noticed it happening. When you usually launch the app, it shows the Spotify logo and then it cuts to a grey background while it loads in the content. When I launch it, it freezes on the gre...

  • Visitor
  • This morning was the first time I noticed it happening. When you usually launch the app, it shows the Spotify logo and then it cuts to a grey background while it loads in the content. When I launch i...
  • OscarDC
  • Moderator
  • 80 Views
  • 1 replies
  • 1 likes
  • 80 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Issue playing album on repeat

When playing an album on repeat once the first play through is complete only the first and last song are repeated PlanPremiumCountryUKDeviceOneplus 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • When playing an album on repeat once the first play through is complete only the first and last song are repeated  Plan Premium Country UK Device Oneplus 6 Operating System (iOS 10, Andr...
  • Susan_GP
  • Moderator
  • 93 Views
  • 3 replies
  • 0 likes
  • 93 Views
  • 3 replies
  • 0 likes

Can't play songs when set to offline

This has been going on for the last couple of weeks. When trying to play on offline there are no songs and it just keeps loading. Even when switching back to online and redownloading songs and going back offline. After reopening the app, it has this ...

  • Casual Listener
  • This has been going on for the last couple of weeks. When trying to play on offline there are no songs and it just keeps loading. Even when switching back to online and redownloading songs and going ...
  • Amayy
  • Spotify Star
  • 258 Views
  • 3 replies
  • 1 likes
  • 258 Views
  • 3 replies
  • 1 likes

Superuser Contribution Mi teléfono se pone en modo seguro cuando uso spotify.

Cuando reproduzco una canción mi teléfono se pone en modo seguro, eh estado viendo y a varía gente le pasa lo mismo, ojalá me den una solución porque pago mes a mes y no es justo.

  • Newbie
  • Cuando reproduzco una canción mi teléfono se pone en modo seguro, eh estado viendo y a varía gente le pasa lo mismo, ojalá me den una solución porque pago mes a mes y no es justo.
  • Kiril
  • Moderator
  • 229 Views
  • 1 replies
  • 2 likes
  • 229 Views
  • 1 replies
  • 2 likes

Superuser Contribution Wrong song showing on the lockscreen & dropdown menu widget

I've had this issue for about 5 days, sometimes when i change song the last song before changing gets stuck on the widget, the cotrols do work and the play time bar too

  • Visitor
  • I've had this issue for about 5 days, sometimes when i change song the last song before changing gets stuck on the widget, the cotrols do work and the play time bar too
  • aussyluk
  • Casual Listener
  • 269 Views
  • 6 replies
  • 8 likes
  • 269 Views
  • 6 replies
  • 8 likes

Superuser Contribution Queue changes after switching devices with Spotify Connect

I typically listen to playlists that I curated on shuffle. Switching devices (between my phone to Bluetooth speakers or playing Spotify from the app on my car) completely changes my playing queue, and I end up having to hear songs that had already be...

  • Casual Listener
  • I typically listen to playlists that I curated on shuffle. Switching devices (between my phone to Bluetooth speakers or playing Spotify from the app on my car) completely changes my playing queue, an...
  • MihailY
  • Moderator
  • 608 Views
  • 14 replies
  • 1 likes
  • 608 Views
  • 14 replies
  • 1 likes

Solved!!Superuser Contribution Progress bar not working

PlanFreeCountry DeviceSamsung M13Operating SystemAndroid 12 My Question or IssueThere is no slider on the progress bar while I am listening to a song to adjust the time, I just have to listen to the song from start to finish. This problem only occurs...

  • Visitor
  • Plan Free Country   Device Samsung M13 Operating System Android 12    My Question or Issue There is no slider on the progress bar while I am listening to a song to adjust the...
  • Maria
  • Moderator
  • 14257 Views
  • 30 replies
  • 3 likes
  • 14257 Views
  • 30 replies
  • 3 likes

Superuser Contribution Wrong song showing on Notification Bar

PlanPremium DeviceGoogle Pixel 4Operating SystemAndroid 11 / 12 My Question or IssueI've had this issue for 3 or 4 weeks, the song showing on the notification bar is different from the one playing (see screenshots).I have to restart the app for the r...

  • Newbie
  • Plan Premium   Device Google Pixel 4 Operating System Android 11 / 12    My Question or Issue I've had this issue for 3 or 4 weeks, the song showing on the notification bar is...
  • Maria
  • Moderator
  • 7069 Views
  • 4 replies
  • 3 likes
  • 7069 Views
  • 4 replies
  • 3 likes

Solved!!Superuser Contribution Playback control doesn't show up on notification bar

hi!my phone is xiaomi mi 11 lite. i cant use playback contol. I'm using spotify version 8.6.88.1104 on Xiaomi mi 11 lite with Android 11. Since the last few month ( I guess), the spotify icon in the notification area/bar (normally allowing playback c...

  • Casual Listener
  • hi! my phone is xiaomi mi 11 lite. i cant use playback contol. I'm using spotify version 8.6.88.1104 on Xiaomi mi 11 lite with Android 11. Since the last few month ( I guess), the spotify icon in t...
  • Maria
  • Moderator
  • 26090 Views
  • 7 replies
  • 1 likes
  • App & Features
  • 26090 Views
  • 7 replies
  • 1 likes

Superuser Contribution How can i fix my spotify display bar?

My spotify display bar (which displays which song is playing, is right under the notification bar on Android) is stuck on one sone. And it shows a different slide additionally whenever i play a new song (sorry if that's too confusing)

  • Visitor
  • My spotify display bar (which displays which song is playing, is right under the notification bar on Android) is stuck on one sone. And it shows a different slide additionally whenever i play a new s...
  • MihailY
  • Moderator
  • 1433 Views
  • 16 replies
  • 0 likes
  • 1433 Views
  • 16 replies
  • 0 likes

Superuser Contribution “Liked songs” on android auto stuck on “loading Content”

I recently bought a new vehicle that has android auto. I have downloaded and installed the Spotify app, which generally works fine, with one exception. The “liked songs” playlist just says “loading content”. I’ve let it sit for 30 minutes, and nothin...

  • Regular
  • I recently bought a new vehicle that has android auto. I have downloaded and installed the Spotify app, which generally works fine, with one exception.   The “liked songs” playlist just says “...
  • TizzyAPunkt
  • Casual Listener
  • 1239 Views
  • 14 replies
  • 0 likes
  • 1239 Views
  • 14 replies
  • 0 likes

Superuser Contribution Spotify isn't playing on mobile data on android. It will only play on Wifi.

Spotify will not play any music or podcasts on android devices while being on mobile data. It will only play correctly on wifi. I've cleared my cache through the app, restarted the app, and deleted and reinstalled the app and the problem still isn't ...

  • Visitor
  • Spotify will not play any music or podcasts on android devices while being on mobile data. It will only play correctly on wifi. I've cleared my cache through the app, restarted the app, and deleted a...
  • Joan
  • Moderator
  • 270 Views
  • 7 replies
  • 3 likes
  • 270 Views
  • 7 replies
  • 3 likes

Solved!!Superuser Contribution Can't log into app

I can log in and use spotify on web version without no issues, but it keeps erroring any time I try to login in the app. I've done all I could such as restarting phone, clearing cache and data or reinstalling app and I even get the permium subscripti...

  • Casual Listener
  • I can log in and use spotify on web version without no issues, but it keeps erroring any time I try to login in the app. I've done all I could such as restarting phone, clearing cache and data or rei...
  • MihailY
  • Moderator
  • 315 Views
  • 7 replies
  • 0 likes
  • 315 Views
  • 7 replies
  • 0 likes

Superuser Contribution Queue line up not in the order I put them in and shuffles when I move them

I have a specific order I put songs into my queue, before the update I could add 6 songs and then look in the queue to find them in the order that I added it. Now, when I add those songs they are reversed or shuffled around in the queue list. Also, l...

  • Visitor
  • I have a specific order I put songs into my queue, before the update I could add 6 songs and then look in the queue to find them in the order that I added it. Now, when I add those songs they are rev...
  • funkycolours
  • Regular
  • 509 Views
  • 20 replies
  • 0 likes
  • 509 Views
  • 20 replies
  • 0 likes

Superuser Contribution Cannot play spotify on 2 devices at the same time anymore

I used to be connect and play a same songs in 2 headsets at the same time (So I and my partner can enjoy our own headset of choice). But lately whenever my phone (S22 Ultra) connect to 2 Bluetooth headsets at the same time, Spotify will only play mus...

  • Visitor
  • I used to be connect and play a same songs in 2 headsets at the same time (So I and my partner can enjoy our own headset of choice). But lately whenever my phone (S22 Ultra) connect to 2 Bluetooth he...
  • Novy
  • Moderator
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Galaxy Flip 5 Cover Screen Behaviour Changed [Working in Old Version - 8.8.80.599]

The behaviour of Spotify on the small screen on the flip 5 has been changed recently, and due to this I have lost a lot of useful functionality like shuffle, lyrics, view queue, etc.This was all fine when the phone first released and the app just sca...

Screenshot_20231130_201702_CoverScreen.jpg
  • Music Fan
  • The behaviour of Spotify on the small screen on the flip 5 has been changed recently, and due to this I have lost a lot of useful functionality like shuffle, lyrics, view queue, etc. This was all fi...
  • Yordan
  • Moderator
  • 1804 Views
  • 30 replies
  • 2 likes
  • 1804 Views
  • 30 replies
  • 2 likes

Solved!!Superuser Contribution Can't see songs in albums

PlanFreeCountryCanadaDeviceAndroid A20 My Question or IssueHello! Whenever I search/go into an album, I can't see any songs, meaning no preview option, and the and more text doesn’t open anything or react in any way. Playlists give me a preview optio...

  • Casual Listener
  • Plan Free Country Canada Device Android A20   My Question or Issue Hello! Whenever I search/go into an album, I can't see any songs, meaning no preview option, and the and more text does...
  • o0dxb7dn29140lzcvu1e
  • Visitor
  • 3309 Views
  • 6 replies
  • 0 likes
  • 3309 Views
  • 6 replies
  • 0 likes

How to remove a song from liked songs.

I am trying to remove songs from liked songs

  • Casual Listener
  • I am trying to remove songs from liked songs
  • AdamDam
  • Spotify Star
  • 110 Views
  • 3 replies
  • 0 likes
  • 110 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Downloads on SD card gets deleted after reeboot

PlanPremiumCountry DeviceGalaxy A52 Operating SystemAndroid 12 My Question or IssueSpotify Downloads on SD card gets deleted after reeboot or phone startupThe spotify storage is changed automatically from SD card to the device storageAnd I have to re...

  • Regular
  • Plan Premium Country   Device Galaxy A52  Operating System Android 12    My Question or Issue Spotify Downloads on SD card gets deleted after reeboot or phone startup T...
  • vaajy
  • Roadie
  • 1588 Views
  • 11 replies
  • 1 likes
  • 1588 Views
  • 11 replies
  • 1 likes

Album art no longer showing in Widget

PlanPremiumCountryUSADeviceSamsung Galaxy S24+Operating SystemAndroid 14 My Question or IssueI am using a 3rd party media player widget by Stellio Soft and recently the album art stopped showing for Spotify. There has been no issues up until 3/9 and ...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy S24+ Operating System Android 14   My Question or Issue I am using a 3rd party media player widget by Stellio Soft and recently the album...
  • GoldSpoon
  • Casual Listener
  • 185 Views
  • 2 replies
  • 0 likes
  • 185 Views
  • 2 replies
  • 0 likes