Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 29694 Views
  • 60 replies
  • 24 likes
  • 29694 Views
  • 60 replies
  • 24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871289 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871289 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24926 Views
  • 3 replies
  • 0 likes
  • 24926 Views
  • 3 replies
  • 0 likes

Superuser Contribution play / stop controls not showing up on lockscreen widget

PlanFree/PremiumCountryGermanyDeviceXiaomi 12 ProOperating SystemAndroid 13 My Question or IssueThe play / pause button as well es the progress bar is missing, the only buttons available on the lockscreen are shuffle / like / devices.I tried all the ...

  • Music Fan
  • Plan Free/Premium Country Germany Device Xiaomi 12 Pro Operating System Android 13   My Question or Issue The play / pause  button as well es the progress bar is missing, the only...
  • jadesculptor
  • Casual Listener
  • 2996 Views
  • 19 replies
  • 1 likes
  • 2996 Views
  • 19 replies
  • 1 likes

Superuser Contribution App crashes when using other apps

PlanPremiumCountryUKDeviceMoto G62Operating SystemAndroid 13 My Question or IssueSpotify crashes every few minutes when running in the background. I have tried reinstalling and have switched off Android's battery optimisation feature for spotify. It ...

  • Casual Listener
  • Plan Premium Country UK Device Moto G62 Operating System Android 13   My Question or Issue Spotify crashes every few minutes when running in the background. I have tried reinstalling a...
  • gerodoggydog
  • Casual Listener
  • 606 Views
  • 8 replies
  • 1 likes
  • 606 Views
  • 8 replies
  • 1 likes

Superuser Contribution Unable to login

PlanPremiumCountryIndiaDeviceRedmi Note 11 Operating SystemAndroid 12 (Snow Cone) My Question or IssueHiI am using the same account on my desktop & Samsung phone, both working flawlessly but when I tried logging in using Redmi Note 11 it failed. I tr...

  • Casual Listener
  • Plan Premium Country India Device Redmi Note 11  Operating System Android 12 (Snow Cone)   My Question or Issue Hi I am using the same account on my desktop & Samsung phone, ...
  • AlejaR
  • Moderator
  • 1425 Views
  • 7 replies
  • 0 likes
  • 1425 Views
  • 7 replies
  • 0 likes

Superuser Contribution Bluetooth speaker breaks my shuffled queue.

PlanFree/PremiumDeviceXiaomi Redmi note 8 ProAnker SoundCore 2 Bluetooth SpeakerOperating SystemAndroid 10 Q1PA. 190711.020 My Question or IssueSo the thing is that at work I have a bluetooth speaker connected to my phone and listen to my +1000 song ...

  • Newbie
  • Plan Free/Premium Device Xiaomi Redmi note 8 Pro Anker SoundCore 2 Bluetooth Speaker Operating System Android  10 Q1PA. 190711.020   My Question or Issue So the thing is that at wo...
  • Lyubka
  • Moderator
  • 807 Views
  • 6 replies
  • 0 likes
  • 807 Views
  • 6 replies
  • 0 likes

Superuser Contribution Android Auto - Incomplete library

When I connect Spotify to my car using Android Auto I cannot access my entire library. (USB) On car screen. In the search, half of the letters and all numbers are grayed out and don't function. I can still access my entire library on the phone app bu...

  • Casual Listener
  • When I connect Spotify to my car using Android Auto I cannot access my entire library. (USB) On car screen. In the search, half of the letters and all numbers are grayed out and don't function. I can...
  • mevmark53
  • Visitor
  • 1053 Views
  • 8 replies
  • 1 likes
  • 1053 Views
  • 8 replies
  • 1 likes

Superuser Contribution Start where I left off

PlanPremiumCountry DeviceMoto g2021Operating SystemAndroid 11 I run the Spotify app and the home screen is filled with stuff I'm never going to use. All I want to do is press play and have it play where I left off in the last session. I see no way to...

  • Newbie
  • Plan Premium Country   Device Moto g2021 Operating System Android 11   I run the Spotify app and the home screen is filled with stuff I'm never going to use. All I want to do is pr...
  • Dian
  • Spotify Legend
  • 218 Views
  • 1 replies
  • 2 likes
  • 218 Views
  • 1 replies
  • 2 likes

Superuser Contribution Next song plays but no sound is emitted.

PlanPremiumCountryThe NetherlandsDeviceGoogle Pixel 6Operating SystemAndroid 14 My Question or IssueMy issue happens when I listen to spotify via bluetooth devices (wireless earbuds or car sound system). Using the phone speaker works fine. Using othe...

  • Regular
  • Plan Premium Country The Netherlands Device Google Pixel 6 Operating System Android 14   My Question or Issue My issue happens when I listen to spotify via bluetooth devices (wireless ...
  • OscarDC
  • Moderator
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook chapter shortened on Android

When listening to the audiobook Babel by R. F. Kuang, track 37 is only 1m37s long, cutting 48 minutes of the track. However, when I play it on the desktop app, it is the full 50 minutes long (see screenshots). How can I listen to the full chapter on ...

  • Newbie
  • When listening to the audiobook Babel by R. F. Kuang, track 37 is only 1m37s long, cutting 48 minutes of the track. However, when I play it on the desktop app, it is the full 50 minutes long (see scr...
  • Eni
  • Moderator
  • 102 Views
  • 1 replies
  • 0 likes
  • Audiobooks
  • 102 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Is there a way to get back the previous layout?

The library used to be so well organized, and suddenly the layout has changed now I only have artists, albums, playlists tabs. The old one used to have the songs I've saved. Is there a way to get back the previous layout? It was so much better.

  • Newbie
  • The library used to be so well organized, and suddenly the layout has changed now I only have artists, albums, playlists tabs. The old one used to have the songs I've saved. Is there a way to get bac...
  • user-removed
  • Not applicable
  • 50992 Views
  • 9 replies
  • 28 likes
  • 50992 Views
  • 9 replies
  • 28 likes

Superuser Contribution Andorid Windows problems

PlanPremiumCountryChinaDeviceHUAWEI Operating System(HarmonyOS，win11)My Question or Issue1.my desktop Spotify cannot be set to Default music player. If I set ，When I double-click on the file, Spotify pops up, not play the music. I have tried to reins...

  • Newbie
  • Plan Premium Country China Device HUAWEI   Operating System (HarmonyOS，win11) My Question or Issue 1.my desktop Spotify cannot be set to Default music player. If I  set ，...
  • Lyubka
  • Moderator
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't disable notifications from podcasts

PlanPremiumCountryIsraelDeviceSamsung Galaxy S22Operating SystemAndroid 14 My Question or IssueEvery time I try to disable push notifications for a podcast, the button simply doesn't work. I get the message that I'll stop receiving notifications for ...

  • Music Fan
  • Plan Premium Country Israel Device Samsung Galaxy S22 Operating System Android 14   My Question or Issue Every time I try to disable push notifications for a podcast, the button simply...
  • tpyrc
  • Visitor
  • 436 Views
  • 4 replies
  • 2 likes
  • 436 Views
  • 4 replies
  • 2 likes

Solved!! Android Spotify app cannot switch back to phone playback on latest update

Spotify Android version 8.5.77.1043 Hi.Since the latest update, when I have been casting from spotify to a chromecast or Google Home/Nest device, when I stop playback (via phone or voice command) and try to play on my phone...I can't switch playback ...

  • Regular
  • Spotify Android version 8.5.77.1043   Hi. Since the latest update, when I have been casting from spotify to a chromecast or Google Home/Nest device, when I stop playback (via phone or voice c...
  • d0v3yy
  • Visitor
  • 11610 Views
  • 28 replies
  • 20 likes
  • 11610 Views
  • 28 replies
  • 20 likes

Spotify won't care about the local files issue

There has been an ongoing thread about local files not working correctly on Android. It has been falsely marked as solved. It is not solved and plagues tons of devices. Address the problem and fix it. All the info is there, now actually do something ...

  • Music Fan
  • There has been an ongoing thread about local files not working correctly on Android. It has been falsely marked as solved. It is not solved and plagues tons of devices. Address the problem and fix it...
  • 95 Views
  • 0 replies
  • 0 likes
  • 95 Views
  • 0 replies
  • 0 likes

Superuser Contribution why can't i put a song in my playlist?

when i want to put a certain song in my playlist, it says it's already in it, but it's not

  • Newbie
  • when i want to put a certain song in my playlist, it says it's already in it, but it's not
  • Eni
  • Moderator
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music stops playing when I open another app

PlanPremiumCountryUSADevice(Pixel 3a)Operating System(Android 11) My Question or IssueI'm trying to figure out how to keep Spotify playing in the background when I open another app that wants access to my phone's audio.Specifically, when I view a vid...

  • Music Fan
  • Plan Premium Country USA Device (Pixel 3a) Operating System (Android 11)   My Question or Issue I'm trying to figure out how to keep Spotify playing in the background when I open anoth...
  • Ms_Meowgi
  • Visitor
  • 223360 Views
  • 30 replies
  • 4 likes
  • Android
    audio
    chrome
    Edge
    settings
    Spotify
  • 223360 Views
  • 30 replies
  • 4 likes

Superuser Contribution No repeat button on premium

PlanPremiumCountryUSA My Question or IssueThe repeat button is no longer in the three dot menu on the now playing screen nor anywhere else.

  • Casual Listener
  •   Plan Premium Country USA   My Question or Issue The repeat button is no longer in the three dot menu on the now playing screen nor anywhere else.
  • PaulMikeyB
  • Regular
  • 1727 Views
  • 12 replies
  • 0 likes
  • 1727 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Why is shuffle play ALWAYS default, FORCED?

It is very annoying that one has to first Shuffle play a playlist and then go to the Now Playing and then tap on the shuffle icon to be able to TURN OFF Shuffle and to play the next tracks in order. This is ridiculous because we might be playing the ...

  • Gig Goer
  • It is very annoying that one has to first Shuffle play a playlist and then go to the Now Playing and then tap on the shuffle icon to be able to TURN OFF Shuffle and to play the next tracks in order. ...
  • BBNMagneto
  • Casual Listener
  • 70592 Views
  • 23 replies
  • 24 likes
  • Shuffle play
  • 70592 Views
  • 23 replies
  • 24 likes

Superuser Contribution Podcasts freeze and stop

PlanPremiumCountryUnited States DeviceSamsung Galaxy S10Operating SystemAndroid one UI version 2.1 My Question or IssueMy podcasts keeps freezing and stopping for no reason. The only way to fix it is to close and re open the app. Occasionally after I...

  • Regular
  • Plan Premium Country United States  Device Samsung Galaxy S10 Operating System Android one UI version 2.1   My Question or Issue My podcasts keeps freezing and stopping for no rea...
  • Tiphaine13
  • Visitor
  • 22216 Views
  • 50 replies
  • 9 likes
  • Android
    freeze
    podcast
  • 22216 Views
  • 50 replies
  • 9 likes