Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7092 Views

0 replies

7 likes

  • 7092 Views
  • 0 replies
  • 7 likes

Superuser Contribution Aplicativo muito lento / App very slow

Meu aplicativo ta podre de ruim, ja desinstalei, limpei o cache. Fiz tudo que podia fazer mas nada adianta, demora muito pra podruzir uma música e o tempo inteiro aparece como se eu estivesse no modo offline mesmo nos dados móveis, antes eu conseguia...

Regular

Meu aplicativo ta podre de ruim, ja desinstalei, limpei o cache. Fiz tudo que podia fazer mas nada adianta, demora muito pra podruzir uma música e o tempo inteiro aparece como se eu estivesse no modo...

Vasil

Moderator

5081 Views

11 replies

0 likes

  • 5081 Views
  • 11 replies
  • 0 likes

Seemles transition

PlanPremiumCountryDenmarkDeviceSamsung Galaxy S22 UltraOperating SystemAndroid v14 My Question or IssueThe function of "seamless transitions" doesn't function correctly on music I hear. I have tried with albums like "Dark side of the moon" and "Unrea...

Visitor

Plan Premium Country Denmark Device Samsung Galaxy S22 Ultra Operating System Android v14   My Question or Issue The function of "seamless transitions" doesn't function correctly on mu...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

グレーの楽曲

楽曲がグレーのdになっていて再生するの事ができません。直してください

Visitor

楽曲がグレーのdになっていて再生するの事ができません。直してください

ribezaz

Spotify Star

347 Views

1 replies

1 likes

  • 347 Views
  • 1 replies
  • 1 likes

I'm having a issue with Spotify premium membership in Pakistan.

I'm having a issue with Spotify premium membership in Pakistan.My location settings are also of Pakistan. My debit is also eligible for online payments. But still I'm getting this error that "Your payment and country didn't match. To continue change ...

Visitor

I'm having a issue with Spotify premium membership in Pakistan. My location settings are also of Pakistan. My debit is also eligible for online payments. But still I'm getting this error that "Your ...

ribezaz

Spotify Star

1990 Views

1 replies

1 likes

  • 1990 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Folders are turning saved albums into playlists under my name?

PlanPremium DuoCountryNew ZealandDevice(Samsung Galaxy S20 FEOperating SystemAndroid My Question or IssueThe folders feature is turning saved albums and playlists into playlists under my name. I can't for the life of me figure out how to fix it and I...

Casual Listener

Plan Premium Duo Country New Zealand Device (Samsung Galaxy S20 FE Operating System Android  My Question or Issue The folders feature is turning saved albums and playlists into playlist...

GlitchedEmber

Casual Listener

1138 Views

3 replies

1 likes

"android"
Folder Playlist
  • 1138 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify on walkman

Each time I reboot walkman all downloads disappear app wont see sd card.. reinstal app and i get spotify storage back with sd card.. is any ways to make app work without this issue and do not download playlist each time when i turn it on.

Visitor

Each time I reboot walkman all downloads disappear app wont see sd card.. reinstal app and i get spotify storage back with sd card.. is any ways to make app work without this issue and do not downloa...

Vasil

Moderator

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

Music stops playing after turning off shuffle for first time.

After opening the app and selecting a song in the playlist, if I turn shuffle off before the song ends, the next song will not play and the music will just stop instead of continuing to play in order. It will also lose its place in the playlist and I...

Visitor

After opening the app and selecting a song in the playlist, if I turn shuffle off before the song ends, the next song will not play and the music will just stop instead of continuing to play in order...

jbird_justin

Newbie

1274 Views

3 replies

0 likes

  • 1274 Views
  • 3 replies
  • 0 likes

Superuser Contribution I remove a device using my android app. The device keeps popping BACK UP

I let my roommate sign on to listen on their home echo but now everytime I am listening all of a sudden it changes when they start listening on the echo so I go in to the app and hit forget this device but then all of asudden the device returns. If I...

Newbie

I let my roommate sign on to listen on their home echo but now everytime I am listening all of a sudden it changes when they start listening on the echo so I go in to the app and hit forget this devi...

MihailY

Moderator

509 Views

1 replies

1 likes

  • 509 Views
  • 1 replies
  • 1 likes

Solved!! Lock screen, bluetooth controls break when the app is closed

When I close the spotify app, it continues to play in the background, but the lock screen and bluetooth controls stop working. When I open the app again the controls stay broken until I force restart the app. This means I have to force close the app ...

Casual Listener

When I close the spotify app, it continues to play in the background, but the lock screen and bluetooth controls stop working. When I open the app again the controls stay broken until I force restart...

quasigod

Casual Listener

1081 Views

2 replies

1 likes

  • 1081 Views
  • 2 replies
  • 1 likes

Superuser Contribution When offline plays songs that are not downloaded

When in offline mode the app still plays songs that are not downloaded. Tried also setting so that similar songs do not play but this hasn't helped.

Visitor

When in offline mode the app still plays songs that are not downloaded. Tried also setting so that similar songs do not play but this hasn't helped.

Ivelina

Moderator

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't work on my phone

Someone please help me My spotify wokrs on my laptop but i logged out now On my phone it wont let me play a song or look at my playslists and the playback option is unavailable Whar do i do...

Visitor

Someone please help me  My spotify wokrs on my laptop but i logged out now On my phone it wont let me play a song or look at my playslists and the playback option is unavailable Whar do i ...

Eni

Moderator

451 Views

1 replies

0 likes

Account
  • 451 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Flashing Between Thumbnail and Video

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10eOperating SystemAndroid 12Spotify Version8.8.22.510 My Question or IssueThere seems to be a visual bug that causes the screen to flicker between the thumbnail and music videoSteps to Reproduce Minimize...

Gig Goer

Plan Premium Country Canada Device Samsung Galaxy S10e Operating System Android 12 Spotify Version 8.8.22.510   My Question or Issue There seems to be a visual bug that causes the sc...

AlejaR

Moderator

874 Views

3 replies

0 likes

  • 874 Views
  • 3 replies
  • 0 likes

Superuser Contribution Download notification stuck at 100%

The download notification on android is stuck at 100% and cannot be dismissed. App does not show any downloading. This happend more than 3 times in the last two weeks.

Visitor

The download notification on android is stuck at 100% and cannot be dismissed. App does not show any downloading. This happend more than 3 times in the last two weeks.

Eni

Moderator

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't change my profile picture

When I go to my profile, I can change my name but not my profile picture. The option "change" just doesn't appears. I have tried everything and I still can't find a solution. I'm very sad because I always use Spotify and I can't believe that I'm havi...

Casual Listener

When I go to my profile, I can change my name but not my profile picture. The option "change" just doesn't appears. I have tried everything and I still can't find a solution. I'm very sad because I a...

Maria

Moderator

6604 Views

7 replies

1 likes

  • 6604 Views
  • 7 replies
  • 1 likes

Superuser Contribution My Spotify account is saying it is currently offline by my phone is connect

My phone is connected to our WiFi and I don't remember setting it to offline I have uninstalled the app and also switched my Internet off and also my phone but nothing is helping the situation change

Visitor

My phone is connected to our WiFi and I don't remember setting it to offline I have uninstalled the app and also switched my Internet off and also my phone but nothing is helping the situation change

Not applicable

882 Views

2 replies

1 likes

  • 882 Views
  • 2 replies
  • 1 likes

Superuser Contribution Playing an empty queue on free Spotify

I am using the free plan of Spotify on a Google Pixel 6a. Twice now I have tried to listen to a playlist on my phone (which I had had no problems with in the past) in which one song will play before playing a song from the "queue". Now, I did have a ...

Casual Listener

I am using the free plan of Spotify on a Google Pixel 6a. Twice now I have tried to listen to a playlist on my phone (which I had had no problems with in the past) in which one song will play before ...

Ivelina

Moderator

1621 Views

5 replies

0 likes

  • 1621 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify won't add a song to my local files playlist.

I'm attempting to add a song to my local files playlist. I have local files enabled, and using the mobile app on android. Only one song is in my local files playlist, but it's not the song I'm trying to add. The song I'm trying to add is a song mashu...

Casual Listener

I'm attempting to add a song to my local files playlist. I have local files enabled, and using the mobile app on android. Only one song is in my local files playlist, but it's not the song I'm trying...

ginshi13

Newbie

5712 Views

10 replies

0 likes

  • 5712 Views
  • 10 replies
  • 0 likes

Superuser Contribution Music stops every 4 seconds

Since April 12th (2 days ago), spotify stops any music every 4 seconds.I use a Pixel 7a and the version 14 of Android.I had the same problem with the app connected to my car (Android auto). I've found another complaint similar to mine in 2017 with no...

Casual Listener

Since April 12th (2 days ago), spotify stops any music every 4 seconds. I use a Pixel 7a and the version 14 of Android. I had the same problem with the app connected to my car (Android auto). I've ...

Vasil

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify chromecast stops working randomly

PlanPremiumCountryTurkeyDeviceXiaomi 12TOperating SystemAndroid 14 My Question or IssueI connect my phone to my TV via chromecast. It's extremely slow and it's pretty normal because it's spotify. I start playing a song and close my phone. It plays ju...

Newbie

Plan Premium Country Turkey Device Xiaomi 12T Operating System Android 14   My Question or Issue I connect my phone to my TV via chromecast. It's extremely slow and it's pretty normal ...

Ivelina

Moderator

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes