Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46917 Views
  • 66 replies
  • 25 likes
  • 46917 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879865 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879865 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26855 Views
  • 4 replies
  • 0 likes
  • 26855 Views
  • 4 replies
  • 0 likes

¿que hago si desaparecieron mis playlist?

las playlist creadas por mi ya no me aparecen ni en mi biblioteca y tampoco cuando a una canción le doy a agregar a playlist, no se que hacer

  • Visitor
  • las playlist creadas por mi ya no me aparecen ni en mi biblioteca y tampoco cuando a una canción le doy a agregar a playlist, no se que hacer
  • osornios
  • Spotify Star
  • 483 Views
  • 1 replies
  • 0 likes
  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clicking a recently played podcast episode from the home screen doesn't go to that episode

Version8.9.4.304PlanPremiumCountrySouth Africa DeviceRedmi Note 9SOperating SystemAndroid 12 My Question or IssueClicking a podcast episode that you recently started playing from the top of the home screen in Android doesn't go to that specific podca...

  • Regular
  • Version 8.9.4.304 Plan Premium Country South Africa  Device Redmi Note 9S Operating System Android 12   My Question or Issue Clicking a podcast episode that you recently started...
  • OscarDC
  • Moderator
  • 327 Views
  • 5 replies
  • 1 likes
  • 327 Views
  • 5 replies
  • 1 likes

Superuser Contribution Downloads on my playlists disappear and can't be re-downloaded

I have Spotify premium. I created playlists that I download so I can listen to them off-line when I'm in an area with no mobile signal or WiFi. Every few weeks some of the songs on these playlists disappear. The download button at the top of the play...

  • Casual Listener
  • I have Spotify premium. I created playlists that I download so I can listen to them off-line when I'm in an area with no mobile signal or WiFi. Every few weeks some of the songs on these playlists di...
  • AlejaR
  • Moderator
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution What happened to an artist I follow?

Plan: PremiumDevice: Samsung Galaxy S20 FE 5GOperating System: Android 13So one artist I follow, Baby Genius, used to be an artist I listened to frequently. Only this morning, I discovered that all but a few of their songs have been rendered unplayab...

  • Casual Listener
  • Plan: Premium Device: Samsung Galaxy S20 FE 5G Operating System: Android 13 So one artist I follow, Baby Genius, used to be an artist I listened to frequently. Only this morning, I discovered th...
  • Maria
  • Moderator
  • 253 Views
  • 2 replies
  • 0 likes
  • 253 Views
  • 2 replies
  • 0 likes

Can't play the correct content with Google voice assistant

PlanPremiumCountrySpainDeviceROG Phone 6Operating SystemAndroid 14 My Question or IssueI want to play my Daily Drive playlist thought Google assistant, but when I request it, something else plays. I have tried rephrasing it to make Spotify understand...

  • Regular
  • Plan Premium Country Spain Device ROG Phone 6 Operating System Android 14   My Question or Issue I want to play my Daily Drive playlist thought Google assistant, but when I request it,...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lyttelogg (recently played)

PlanPremium CountryNorway DeviceSamsung S22 Operating SystemAndroid My Question or IssueI can't find the function (lyttelog) recently played on my phone.I can see It on the computer version. It was on the phone app before, showing up like a clock top...

  • Newbie
  •   Plan Premium   Country Norway   Device Samsung S22   Operating System Android   My Question or Issue I can't find the function (lyttelog) recently played on m...
  • Yordan
  • Moderator
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution There is no queue after the first song plays

I can select a song from my liked songs playlist and it will work fine. After the song ends it doesn't play the next song and the queue is empty.

  • Visitor
  • I can select a song from my liked songs playlist and it will work fine. After the song ends it doesn't play the next song and the queue is empty.
  • Vasil
  • Moderator
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Only let me listen to audiobook one device

I have a premium account, audiobook only let me listen to it one device and my other device told me I need to pay and I have tracked how much time I got left I still got loads of hours left

  • Newbie
  • I have a premium account, audiobook only let me listen to it one device and my other device told me I need to pay and I have tracked how much time I got left I still got loads of hours left
  • Ivelina
  • Moderator
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot re-connect to speaker (Android)

Using the Android app, if I connect to a speaker, then go back to listening on my phone (either manually or because I pause the music and the speaker connection times out), I am unable to reconnect to any speaker unless I restart the phone. When I tr...

  • Casual Listener
  • Using the Android app, if I connect to a speaker, then go back to listening on my phone (either manually or because I pause the music and the speaker connection times out), I am unable to reconnect t...
  • MartinT
  • Moderator
  • 399 Views
  • 3 replies
  • 1 likes
  • 399 Views
  • 3 replies
  • 1 likes

Superuser Contribution How to download Spotfiy app on new Huawei smartphone?

Hello, How can I download Spotify app on Huawei P40? It's one of the new models which don't use Google services, so instead of Google Play there's an AppGallery.Deezer and Tidal are available, but I can't find Spotify.Are you planning to release it s...

  • Gig Goer
  • Hello,   How can I download Spotify app on Huawei P40? It's one of the new models which don't use Google services, so instead of Google Play there's an AppGallery. Deezer and Tidal are availa...
  • TamiVGFGarcia
  • Casual Listener
  • 68949 Views
  • 24 replies
  • 6 likes
  • appgallery
    huawei
  • 68949 Views
  • 24 replies
  • 6 likes

Superuser Contribution Why do I not have the karaoke feature?

My Spotify app is up to date but I've never received the karaoke feature. Has it been rolled out completely?

  • Casual Listener
  • My Spotify app is up to date but I've never received the karaoke feature. Has it been rolled out completely?
  • stinajansson
  • Visitor
  • 1688 Views
  • 4 replies
  • 0 likes
  • 1688 Views
  • 4 replies
  • 0 likes

Missing Flow

I am testing both deezer and spotify to decide which is the best for me.I have found a lot of things where the one has a big plus and the other a big minus, in both ways, quite crazy indeed. Anyway .... One of the things which I like most in spotify ...

  • Music Fan
  • I am testing both deezer and spotify to decide which is the best for me. I have found a lot of things where the one has a big plus and the other a big minus, in both ways, quite crazy indeed. Anyway...
  • bilouro
  • Visitor
  • 11775 Views
  • 12 replies
  • 29 likes
  • 11775 Views
  • 12 replies
  • 29 likes

Superuser Contribution How do I get audio to play on my Shokz Openrun?

Samsung A52s with Shokz Openrun.Device is paired to the phone and other applications can play audio to the device. Spotify App recognises the device but audio playback is via the phone, not the headset. Any suggestions?I have reset the Shokz device, ...

  • Visitor
  • Samsung A52s with Shokz Openrun. Device is paired to the phone and other applications can play audio to the device. Spotify App recognises the device but audio playback is via the phone, not the ...
  • Vasil
  • Moderator
  • 2467 Views
  • 1 replies
  • 0 likes
  • 2467 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Android App Chromecast Not Working

I recently switched to a Samsung Galaxy Note 8 running Android 9 with One U.I. 1.0 and have encountered an issue with Spotify not detecting any Chromecast devices, such as my Google Home Hub or Google TV. However, it does detect non-chromecast device...

  • Newbie
  • I recently switched to a Samsung Galaxy Note 8 running Android 9 with One U.I. 1.0 and have encountered an issue with Spotify not detecting any Chromecast devices, such as my Google Home Hub or Googl...
  • Gibsgiblet
  • Visitor
  • 5996 Views
  • 11 replies
  • 2 likes
  • 5996 Views
  • 11 replies
  • 2 likes

Superuser Contribution Spotify connect does not work properly on Android

Basic info: spotify premium, Samsung S10, Samsung S20, Oneplus 8T. Forum has been browsed through, no help there. Router, switch, WiFi turned on and off multiple times, reseted twice. Spotify app reinstalled multiple times on all mobile devices, with...

  • Casual Listener
  • Basic info: spotify premium, Samsung S10, Samsung S20, Oneplus 8T. Forum has been browsed through, no help there. Router, switch, WiFi turned on and off multiple times, reseted twice. Spotify app rei...
  • Willmorriz
  • Casual Listener
  • 2959 Views
  • 12 replies
  • 2 likes
  • 2959 Views
  • 12 replies
  • 2 likes

Superuser Contribution I can't start the music. He only plays a certain number of songs .

Previously downloaded songs are not played only by a certain number of songs . How many songs can I have on my playlist?

  • Visitor
  • Previously downloaded songs are not played only by a certain number of songs . How many songs can I have on my playlist?
  • MartinT
  • Moderator
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Doesnt play any podcast, music play without problem

Plan PremiumCountry GermanyDevice Samsung Galaxy Tab S5eOperating System Android 11 Spotify does not play any podcast, even if i locally downladed it.Any music plays without problems.I de- and reinstalled, I emptied cache and downloads, but still it ...

  • Newbie
  • Plan Premium Country Germany Device Samsung Galaxy Tab S5e Operating System Android 11   Spotify does not play any podcast, even if i locally downladed it. Any music plays without proble...
  • Ivelina
  • Moderator
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Car Bluetooth Issue

PlanFamily PremiumCountryUSADeviceGalaxy s20FEOperating SystemAndroid 13 - Tiramisu My Question or IssueSo Spotify stopped communicating with my car correctly and will no longer display information on the stereo. It still plays the content and I can ...

  • Casual Listener
  • Plan Family Premium Country USA Device Galaxy s20FE Operating System Android 13 - Tiramisu   My Question or Issue So Spotify stopped communicating with my car correctly and will n...
  • MartinT
  • Moderator
  • 352 Views
  • 3 replies
  • 0 likes
  • 352 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify thinks my bluetooth headset is a car

PlanPremiumCountryUSADevicePixel 7, Bluetooth headphonesOperating SystemAndroid 13 My Question or IssueWith my old phone (a Pixel 5) and these headphones, they worked fine, but Spotify on my current Pixel 7 thinks that the headphones are a car. I had...

  • Casual Listener
  • Plan Premium Country USA Device Pixel 7, Bluetooth headphones Operating System Android 13   My Question or Issue With my old phone (a Pixel 5) and these headphones, they worked fine, b...
  • ACGarci
  • Visitor
  • 2548 Views
  • 6 replies
  • 0 likes
  • 2548 Views
  • 6 replies
  • 0 likes