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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114266 Views

26 replies

4 likes

  • 114266 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229731 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229731 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588642 Views

79 replies

3 likes

  • 588642 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

483994 Views

580 replies

42 likes

Account
Free
  • 483994 Views
  • 580 replies
  • 42 likes

Superuser Contribution No gap between artist and album on the notification screen

PlanPremiumCountryPolandDevice(Xiaomi Redmi Note 11s)Operating System(Android 13) My Question or IssueThere is no gap between artist and album on the notification screen

Newbie

Plan Premium Country Poland Device (Xiaomi Redmi Note 11s) Operating System (Android 13)   My Question or Issue There is no gap between artist and album on the notification screen &nb...

Dessi

Moderator

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Auto play

Any time I connect to any of my 3 cars, 3 different years, and 3 different stereo, Spotify will start itself and play. No one can figure it why this is happening going on 2 years now. All I have to do is hit media and whatever spotify was playing las...

Regular

Any time I connect to any of my 3 cars, 3 different years, and 3 different stereo, Spotify will start itself and play. No one can figure it why this is happening going on 2 years now. All I have to d...

Gussgee

Visitor

2582 Views

9 replies

0 likes

  • 2582 Views
  • 9 replies
  • 0 likes

What do all the green symbols mean?

The question is already there. What do all the green symbols on my android cell mean?

Casual Listener

The question is already there. What do all the green symbols on my android cell mean?

ribezaz

Spotify Star

1608 Views

1 replies

1 likes

  • 1608 Views
  • 1 replies
  • 1 likes

Superuser Contribution Multiple Glitches/Bug with Android Spotify Since Last Update

Since the latest update I have noticed a couple of issues with spotify. First is that when I search music by an artist in my "Liked Songs" playlist, it not longer plays music only by that artist within the playlist. Usually if I searched, "juice wrld...

Newbie

Since the latest update I have noticed a couple of issues with spotify.   First is that when I search music by an artist in my "Liked Songs" playlist, it not longer plays music only by that ar...

Vasil

Moderator

2250 Views

3 replies

0 likes

  • 2250 Views
  • 3 replies
  • 0 likes

Superuser Contribution My shuffle is queuing the same song twice in a row

I have a playlist on shuffle, not on repeat or anything, the playlist contains only one copy of each song inside (ie songs are not in the playlist more than once). The queue generated (please note, this is the queue generated, not a queue I have made...

Casual Listener

I have a playlist on shuffle, not on repeat or anything, the playlist contains only one copy of each song inside (ie songs are not in the playlist more than once). The queue generated (please note,...

JMP18

Visitor

4718 Views

4 replies

0 likes

  • 4718 Views
  • 4 replies
  • 0 likes

Solved!! Connecting to Yamaha R-N301 network receiver

I have just subscribed to Spotify Premium & am trying to connect to my Yamaha R-N301 network receiver. The receiver name appears in the list of connected devices, but when I select it Spotify says it is connecting but fails. I'm running latest firmwa...

Regular

I have just subscribed to Spotify Premium & am trying to connect to my Yamaha R-N301 network receiver. The receiver name appears in the list of connected devices, but when I select it Spotify say...

cago00

Newbie

17794 Views

7 replies

0 likes

R-N301
Yamaha
  • 17794 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify Freezing on 2025 Mini Countryman

PlanPremiumCountryU.S.Device2025 Mini Countryman My Question or IssueFor about the past month, whenever I start my Mini Countryman, Spotify seems to not boot correctly. The last song played will be pulled up, and I can start playing that song, but af...

Newbie

Plan Premium Country U.S. Device 2025 Mini Countryman   My Question or Issue For about the past month, whenever I start my Mini Countryman, Spotify seems to not boot correctly. The last ...

Vasil

Moderator

853 Views

1 replies

0 likes

  • 853 Views
  • 1 replies
  • 0 likes

Solved!! Web player redirects to app

On mobile, (Android), I can't seem to open the Web player without all my browsers either telling me you can't listen to songs in incognito or re directing me to the app. Is that impossible on mobile? If so, why!? Just let me listen to songs in my bro...

Regular

On mobile, (Android), I can't seem to open the Web player without all my browsers either telling me you can't listen to songs in incognito or re directing me to the app. Is that impossible on mobile?...

Lolking2712

Regular

2649 Views

2 replies

0 likes

  • 2649 Views
  • 2 replies
  • 0 likes

Spotify Web Player keeps reloading on Android Browsers with "Desktop Site" Enabled

For some reason, I have to use Spotify's web player (https://open.spotify.com) and select the "desktop site option" in the Android browser settingsHowever, the webiste keeps reloading and fails to display any song lyrics on all mobile browsers. Here ...

Newbie

For some reason, I have to use Spotify's web player (https://open.spotify.com) and select the "desktop site option" in the Android browser settings However, the webiste keeps reloading a...

Lolking2712

Regular

5933 Views

3 replies

3 likes

  • 5933 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Starts playing a sleep playlist betwen 20:30 and 21:00 each night.

PremiumNorwayDeviceSamsung S20 ultra 5gOperating SystemAndroid 10 My Question or IssueEvery night around 20:30 and 21:00 i get like a wakeup alarm setting off a playlist called sleep from spotify. I have no active wakeup timer after 8am on the phone ...

Casual Listener

Premium Norway Device Samsung S20 ultra 5g Operating System Android 10   My Question or Issue Every night around 20:30 and 21:00 i get like a wakeup alarm setting off a playlist called s...

tmkszj-_is3in

Casual Listener

77451 Views

20 replies

4 likes

Android
autoplay
Samsung
wakeup
  • 77451 Views
  • 20 replies
  • 4 likes

Superuser Contribution Cannot play SPOTIFY via OK GOOGLE (Google Assistant)

PlanFree/PremiumCountry DeviceSamsung S22 UltraOperating SystemAndroid My Question or Issue"OK Google" "Play Spotify My Wife by the Who" DOES NOT WORK on my Samsung S22 Ultra. Tried reinstalling, rebooting, etc. Any ideas? RESPONSE from S22 Ultra: "I...

Newbie

    Plan Free/Premium Country   Device Samsung S22 Ultra Operating System Android   My Question or Issue "OK Google" "Play Spotify My Wife by the Who" DOES NOT WORK on...

srbar82

Casual Listener

9872 Views

3 replies

0 likes

  • 9872 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I see my music in any of my playlists and I can't play any songs?

I can't play any music on my playlists. I have five playlists and when I click on them (Android) it says "Let's start building your playlist" but I have ten hours' worth of songs on my biggest playlist. I can see my songs in my playlist on computer S...

Casual Listener

I can't play any music on my playlists. I have five playlists and when I click on them (Android) it says "Let's start building your playlist" but I have ten hours' worth of songs on my biggest playli...

ibor

Visitor

28610 Views

8 replies

0 likes

  • 28610 Views
  • 8 replies
  • 0 likes

Superuser Contribution Crashing on Android - display says there is a "bug"

For the last few days Spotify will not open. Inotially Android displayed notification saying there is a bug and to clear cache. I cleared cache and now it won't open at all.I am loathe to uninstall as will wipe all my downloaded songs PlanPremiumCoun...

Visitor

For the last few days Spotify will not open. Inotially Android displayed notification saying there is a bug and to clear cache.  I cleared cache and now it won't open at all. I am loathe to un...

Vasil

Moderator

1283 Views

1 replies

0 likes

  • 1283 Views
  • 1 replies
  • 0 likes

Deleting no longer wanted playlists, podcasts . How do I do this please.?

PlanPremiumCountryN.Z. Device Samsung Operating System Android My Question or IssueHow do I delete unused no longer wanted folders or music, podcasts

Visitor

Plan Premium Country N.Z.   Device  Samsung  Operating System  Android    My Question or Issue How do I delete unused no longer wanted folders or music, podca...

RayyW0

Spotify Star

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Can't join a jam

I've click the invitation link but don't know why its not working

Visitor

I've click the invitation link but don't know why its not working

ribezaz

Spotify Star

12462 Views

3 replies

1 likes

  • 12462 Views
  • 3 replies
  • 1 likes

Superuser Contribution I have set a replacement account as daughter forgot log in but not recognis

My daughter forgot her login details and email which I only set up for her spotify, so I have set up a new account and message say no user with these details and wrong email password combination.Can I either get her old account back for her which had...

Casual Listener

My daughter forgot her login details and email which I only set up for her spotify, so I have set up a new account and message say no user with these details and wrong email password combination. Ca...

Joan

Moderator

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution app keeps crashing before opening

PlanPremium FamilyCountrySlovakiaDeviceNothing Phone (1)Operating SystemAndroid 14 My Question or IssueI am a spotify alpha tester, so I count with stuff like this happening, however this has been an issue for me for almost 3 days. Whenever i try to ...

Casual Listener

Plan Premium Family Country Slovakia Device Nothing Phone (1) Operating System Android 14   My Question or Issue I am a spotify alpha tester, so I count with stuff like this happening,...

nj38

Casual Listener

10585 Views

9 replies

2 likes

  • 10585 Views
  • 9 replies
  • 2 likes

Solved!! Playlists and Albums won't load - Samsung A3

PlanPremiumCountryUKDeviceSamsung Galaxy A3Operating SystemAndroid 6.0.1 My Question or IssueWhenever I try to view a playlist or album I get a perpetual green loading icon. I can play and pause fine (but only the last played list, because when I try...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy A3 Operating System Android 6.0.1   My Question or Issue Whenever I try to view a playlist or album I get a perpetual green loading icon. ...

CryticalAce

Spotify Star

1518 Views

6 replies

1 likes

  • 1518 Views
  • 6 replies
  • 1 likes