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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375735 Views

541 replies

34 likes

Account
Free
  • 375735 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
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  • 7 likes

Solved!!Superuser Contribution Artist pages don't load

All of a sudden Artist pages refuse to load. I click on "View artist". After a couple seconds of loading, it says "Something went wrong - Have another go? Try again". 9/10 artist pages are like this. 1/10 seem to randomly work. Artist pages are still...

Regular

All of a sudden Artist pages refuse to load. I click on "View artist". After a couple seconds of loading, it says "Something went wrong - Have another go? Try again". 9/10 artist pages are like this....

Joan

Moderator

15447 Views

23 replies

10 likes

  • 15447 Views
  • 23 replies
  • 10 likes

Superuser Contribution Fast-forward podcast until end starts next one part-way through or skips it

I often fast-forward (via the skip ahead 15 seconds button) through podcasts (ads, redundant intro, etc). I've noticed that more often than not, if I'm doing this until podcast ends, the next podcast starts at the end time of the previous podcast. IE...

Casual Listener

I often fast-forward (via the skip ahead 15 seconds button) through podcasts (ads, redundant intro, etc). I've noticed that more often than not, if I'm doing this until podcast ends, the next podcast...

AlejaR

Moderator

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution saved songs disappearing from liked songs

This looks to be coming from songs from albums, I've hit "add to library" but only a couple show up, and some of my old songs has disapeared from my liked songs, but are showing up as download when I open the album.

Casual Listener

This looks to be coming from songs from albums, I've hit "add to library" but only a couple show up, and some of my old songs has disapeared from my liked songs, but are showing up as download when I...

OscarDC

Moderator

783 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Recover previously downloaded songs from SD card

Hi, I had a phone with a SD card and Spotify, downloaded all my music to the SD card because I changed the location of the music. The phone broke so I took the SD card to a new phone, connected to the same account and selected the SD card as the stor...

Casual Listener

Hi, I had a phone with a SD card and Spotify, downloaded all my music to the SD card because I changed the location of the music. The phone broke so I took the SD card to a new phone, connected to th...

Alexandre_1a

Casual Listener

343 Views

2 replies

0 likes

  • 343 Views
  • 2 replies
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Solved!!Superuser Contribution You're still connected . . .

How do i stop this notification popping up every time i silence it. I control my music using my phone, so closing the app isn't a solution. I'm fully aware I'm listening on another device because that's my intent.

Casual Listener

How do i stop this notification popping up every time i silence it. I control my music using my phone, so closing the app isn't a solution. I'm fully aware I'm listening on another device because tha...

kptjrn

Casual Listener

654 Views

3 replies

2 likes

  • 654 Views
  • 3 replies
  • 2 likes

Superuser Contribution Song restarts when moved to new playlist

If I move a song from the current playlist to a new playlist... the song restarts. It didn't do this before. I was able to edit playlists on the fly. Like if I felt a song fit better in "Blue Rock for Saturdays" instead of "Old School Thursday Rock a...

Casual Listener

If I move a song from the current playlist to a new playlist... the song restarts. It didn't do this before. I was able to edit playlists on the fly. Like if I felt a song fit better in "Blue Rock...

Eni

Moderator

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution History isn't working

I tried logging off two times, reinstalling, clearing cache, turning the offline mode on and off, but nothing works. My history just randomly stops registering songs, and sometimes it goes on for days. When I opened spotify from my laptop, the histor...

Newbie

I tried logging off two times, reinstalling, clearing cache, turning the offline mode on and off, but nothing works.  My history just randomly stops registering songs, and sometimes it goes on ...

Not applicable

936 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Locating audio effects

Okay, I have a HTC One Max and it lost the Beats settings, and I've seen a lot of things that say Spotify has an equalizer type audio effects. I may be one of a million people asking this, but where are the effects located? I absolutely can not figur...

Regular

Okay, I have a HTC One Max and it lost the Beats settings, and I've seen a lot of things that say Spotify has an equalizer type audio effects. I may be one of a million people asking this, but where ...

BoyCott

Casual Listener

456 Views

2 replies

0 likes

  • 456 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution "Cannot queue this content" for artist Stray Kids in all platforms (phone, tablet, web app)

(Premium, Canada. Phone is Android, Galaxy S9+, latest version) I cannot play any content from Stray Kids as of yesterday when Spotify crashed on a particular song on my phone. I didn't get the song title cuz... well, it crashed. Since then, when I c...

Casual Listener

(Premium, Canada. Phone is Android, Galaxy S9+, latest version)   I cannot play any content from Stray Kids as of yesterday when Spotify crashed on a particular song on my phone. I didn't get ...

rachitkothadia

Visitor

5647 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution App loose last played song and playlist when it should start playing

PlanPremiumCountryCzech RepublicDeviceSony Xperia 10VOperating SystemAndroid 14 My IssueVery often (like every 2nd/3rd) use of Spotify in a car (over bluetooth), the app loads (after get in the car), it shows shortly correctly actual playing song (wh...

Music Fan

Plan Premium Country Czech Republic Device Sony Xperia 10V Operating System Android 14   My Issue Very often (like every 2nd/3rd) use of Spotify in a car (over bluetooth), the app load...

Benik3

Music Fan

2218 Views

17 replies

0 likes

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  • 17 replies
  • 0 likes

Superuser Contribution Spotify song switch transition is not smooth

PlanPremiumCountryGERMANYDeviceOnePlus 12 (16GB RAM/1TB ROM)Operating SystemOxygenOS 14.0.0.830 ( CPH2581_14.0.0.830(EX01) ), Android 14 My Question or IssueWhen switching a song, the transition is not smooth even with top notch hardware and one of t...

Casual Listener

Plan Premium Country GERMANY Device OnePlus 12 (16GB RAM/1TB ROM) Operating System OxygenOS 14.0.0.830 ( CPH2581_14.0.0.830(EX01) ), Android 14   My Question or Issue When switching a ...

aecid

Gig Goer

2032 Views

3 replies

0 likes

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Superuser Contribution Fallas en la app.

Tengo ya semanas con este problema de la app Spotify, tarda en cargar la app y en reproducir la música, ya reinicie mi celular y también desinstale la app y la volví a instalar y sigue igual y ya llevo unas tres semanas con ese problema .

Newbie

Tengo ya semanas con este problema de la app Spotify, tarda en cargar la app y en reproducir la música, ya reinicie mi celular y  también desinstale la app y la volví a instalar y sigue igual y ...

SorathCSG

Casual Listener

771 Views

3 replies

1 likes

  • 771 Views
  • 3 replies
  • 1 likes

Superuser Contribution when i use mobile data to use spotify in mobile it doesnt work

so when i turn on mobile data while having 10GBs when i open spotify it says "spotify is currently set to offline"

Visitor

so when i turn on mobile data while having 10GBs when i open spotify it says "spotify is currently set to offline"

9wzwl7uq3ys2x4h48zbn

Casual Listener

476 Views

2 replies

0 likes

  • 476 Views
  • 2 replies
  • 0 likes

Unlike/Delete Full Album

PlanPremiumCountryCanadaDeviceSonyOperating System Android My Question or IssueSo if i decide I don't in fact like an album, I go to albums, unlike it (unsave) but this action doesn't automatically unlike the songs in the album (does remove it from t...

Casual Listener

Plan Premium Country Canada Device Sony Operating System  Android    My Question or Issue So if i decide I don't in fact like an album, I go to albums, unlike it (unsave) but...

jdtemple

Gig Goer

700 Views

2 replies

0 likes

  • 700 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded Podcasts Still Consume Data

PlanPremiumCountryUnited StatesDevicePixel 3XLOperating SystemAndroid 11 My Question or IssueI was on a road trip yesterday, and had downloaded several podcast episodes in advance. I noticed that when I'd drive out of my cellular coverage area, the p...

Gig Goer

Plan Premium Country United States Device Pixel 3XL Operating System Android 11   My Question or Issue I was on a road trip yesterday, and had downloaded several podcast episodes in ad...

jdtemple

Gig Goer

8064 Views

9 replies

0 likes

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  • 9 replies
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Superuser Contribution [Android Auto] Last/Next button switched

PlanPremiumCountryGermanyDeviceSamsung Galaxy S24 UltraOperating SystemAndroid 14, One UI 6.1 My Question or IssueWhen connecting to Android Auto and listening to a playlist, as soon as you stop and start the car again the last title/next title butto...

Regular

Plan Premium Country Germany Device Samsung Galaxy S24 Ultra Operating System Android 14, One UI 6.1   My Question or Issue When connecting to Android Auto and listening to a playlist,...

Beskkov

Visitor

1798 Views

11 replies

1 likes

  • 1798 Views
  • 11 replies
  • 1 likes

Superuser Contribution My phone keeps restarting whenever i listen to songs from spotify.

It started 2 days ago and it still hasn't stopped. The phone samsung a52s 5g just goes blank and restarts on its own if i have spotify running on the background. I brought the premium and its still happening please help.

Visitor

It started 2 days ago and it still hasn't stopped. The phone samsung a52s 5g just goes blank and restarts on its own if i have spotify running on the background. I brought the premium and its still h...

MihailY

Moderator

542 Views

2 replies

1 likes

  • 542 Views
  • 2 replies
  • 1 likes

Where is my money

Please confirm my payment

Visitor

Please confirm my payment

Maxim

Spotify Star

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Swiping a track to queue it immediately after playing skips current song

On Android - App Version: 8.9.94.470When I play a song then immediately swipe to queue a track right it skips the current playing song and starts playing the queued track

Casual Listener

On Android - App Version: 8.9.94.470 When I play a song then immediately swipe to queue a track right it skips the current playing song and starts playing the queued track

Eni

Moderator

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio stops working when switching apps

So Im currently having a rather weird bug (?) with my Spotify lately.When listening to Music on my Phone (Pixel 7, all current updates) and I switch to a different App like Instagram or youtube (or really any app that can play audio) while my Spotify...

Visitor

So Im currently having a rather weird bug (?) with my Spotify lately. When listening to Music on my Phone (Pixel 7, all current updates) and I switch to a different App like Instagram or youtube (...

OscarDC

Moderator

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes