Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387258 Views

545 replies

34 likes

Account
Free
  • 387258 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

  • 8039 Views
  • 0 replies
  • 7 likes

Superuser Contribution Repeat one disables itself 2022

PlanPremiumCountryUKDeviceHuawei Mate 20proOperating SystemWindows 10 My Question or IssueSeems like there are a few running threads on this forum reporting issues of the repeat one button disabling itself after skipping over to the next track or sta...

Casual Listener

Plan Premium Country UK Device Huawei Mate 20pro Operating System Windows 10   My Question or Issue Seems like there are a few running threads on this forum reporting issues of the rep...

Schule04

Casual Listener

6660 Views

6 replies

6 likes

  • 6660 Views
  • 6 replies
  • 6 likes

Solved!! Cannot login on Google TV

Yesterday, I was presented with a login screen where you need to select your profile while trying to open the app on Google TV. It was a similarly experience like selecting a profile on Netflix. Clicking on my profile picture led to continuous loadin...

Casual Listener

Yesterday, I was presented with a login screen where you need to select your profile while trying to open the app on Google TV. It was a similarly experience like selecting a profile on Netflix. Clic...

Jose_M

Spotify Star

1822 Views

3 replies

0 likes

Account
Android Login
Google TV
  • 1822 Views
  • 3 replies
  • 0 likes

Superuser Contribution My spotify doesnt let me play songs it keeps closing the song

My spotify doesnt let me play any song it keeps closing it and all of the songs in my plays list is not there but when i try to add it says its already there but theres nothing and says theres nothing in the playlist i can see artists songs from thei...

Visitor

My spotify doesnt let me play any song it keeps closing it and all of the songs in my plays list is not there but when i try to add it says its already there but theres nothing and says theres nothin...

Novy

Moderator

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Session popup

PlanPremiumCountryDenmarkOperating SystemiOS 16.3.1 My Question/IssueIs there anyway to disable the pop-up to join a session and a way to disallow others to join mine? I just got a pop-up to join a coworkers session, we do not follow eachother on Spo...

Casual Listener

Plan Premium Country Denmark Operating System iOS 16.3.1   My Question/Issue Is there anyway to disable the pop-up to join a session and a way to disallow others to join mine? I just got...

igowtf666

Casual Listener

7677 Views

8 replies

2 likes

iOS
session
Wi-Fi
  • 7677 Views
  • 8 replies
  • 2 likes

How do I play a playlist?

OK, I have used Napster for ages. Now trying Spotify Premium on my android phone. I have searched the help files and boards for answers but I cannot find one: How the hell do I play a playlist? If I create one, there is a download button at the top, ...

Casual Listener

OK, I have used Napster for ages. Now trying Spotify Premium on my android phone.   I have searched the help files and boards for answers but I cannot find one:   How the hell do I ...

Mimi007

Visitor

40112 Views

13 replies

4 likes

  • 40112 Views
  • 13 replies
  • 4 likes

Solved!!Superuser Contribution Podcast disappeared completely

PlanPremium - StudentCountryCanadaDeviceSamsung Galaxy S7Operating SystemAndroid 8 My Question or IssueMy favourite podcast (I Hate It But I Love It) has disappeared! While streaming an episode, I tapped "go to podcast" and got the "there's nothing h...

Visitor

Plan Premium - Student Country Canada Device Samsung Galaxy S7 Operating System Android 8   My Question or Issue My favourite podcast (I Hate It But I Love It) has disappeared! While s...

rexxlno

Music Fan

17108 Views

19 replies

1 likes

  • 17108 Views
  • 19 replies
  • 1 likes

Superuser Contribution Spotify "disconnect" for no reasons

My Question or IssueI use Spotify on Android, and when I'm listening to a song, if I switch to another app while keeping Spotify open in the background, the music stops. However, it doesn't stop normally it closes as if I were disconnected from the i...

Visitor

My Question or Issue I use Spotify on Android, and when I'm listening to a song, if I switch to another app while keeping Spotify open in the background, the music stops. However, it doesn't stop no...

AlejaR

Moderator

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Playlists reverting to "clean" song versions

Hey everyone, is there a way to stop Spotify from changing my playlists to the clean versions of songs? When looking at the title they still display the explicit tag but when played about half of them have the god awful censor. Some updates of Spotif...

Newbie

Hey everyone, is there a way to stop Spotify from changing my playlists to the clean versions of songs? When looking at the title they still display the explicit tag but when played about half of the...

carles114

Casual Listener

4637 Views

3 replies

0 likes

  • 4637 Views
  • 3 replies
  • 0 likes

Bluetooth car connectivity

Hello,I have bluetooth connectivity in my car, in which i can play music via my android phone. Is this something that is supported by Spotify, as i dont always to connect to the aux port as its a pain to keep taking out to change the music especially...

Casual Listener

Hello, I have bluetooth connectivity in my car, in which i can play music via my android phone.    Is this something that is supported by Spotify, as i dont always to connect to the aux ...

Gothabilly

Newbie

19913 Views

15 replies

5 likes

  • 19913 Views
  • 15 replies
  • 5 likes

Superuser Contribution [ANDROID] music keeps stopping when playing in the background

Everytime I open my app, it tells me to turn on the "allow to play in background" option but this has been switched on since I installed the app. Now I'm unable to listen to my music (both from the app and local files) because the app keeps stopping ...

Music Fan

Everytime I open my app, it tells me to turn on the "allow to play in background" option but this has been switched on since I installed the app. Now I'm unable to listen to my music (both from the a...

rseodriguez

Regular

14830 Views

28 replies

0 likes

  • 14830 Views
  • 28 replies
  • 0 likes

Superuser Contribution Spotify think I'm abroad but I'm not

"You can only use Spotify abroad for 14 days.Update your location at Spotify.com to continue using it". Spotify gives a message like this and makes me have to change regions. even though I never left my region at all. this really bothers me. can anyo...

Newbie

"You can only use Spotify abroad for 14 days. Update your location at Spotify.com to continue using it".   Spotify gives a message like this and makes me have to change regions. even though I...

MihailY

Moderator

1525 Views

2 replies

4 likes

  • 1525 Views
  • 2 replies
  • 4 likes

Superuser Contribution [Mobile][Podcasts] Play podcast videos while using Bluetooth devices

Ibelieve there should be a way to watch podcast videos while using a Bluetooth device. With the advancement of mobile phones today there are practically no new phones on the market with a headphone jack built into the phone. With that being said most...

Newbie

Ibelieve there should be a way to watch podcast videos while using a Bluetooth device. With the advancement of mobile phones today there are practically no new phones on the market with a headphone j...

Jrock3144

Casual Listener

3276 Views

4 replies

1 likes

Mobile
Podcasts
  • 3276 Views
  • 4 replies
  • 1 likes

Superuser Contribution Smart shuffle turned off, on a premium account but still plays?

PlanPremiumCountryUKDevice(Samsung Galaxy m31) My Question or IssueI have premium account and this issue has only recently popped up, but after turning off smart shuffle on the playlist it still plays a random song that is not even from my playlist o...

Newbie

  Plan Premium Country UK Device (Samsung Galaxy m31)   My Question or Issue I have premium account and this issue has only recently popped up, but after turning off smart shuffle ...

OscarDC

Moderator

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search space characters show incorrectly

PlanPremium FamilyCountryUnited States DevicePixel 7 Operating SystemAndroid 15 My Question or IssueAny time a search query with a space is entered and a song is selected, the search query at the top of the player shows a plus sign (+) instead of a s...

Newbie

Plan Premium Family Country United States  Device Pixel 7  Operating System Android 15   My Question or Issue Any time a search query with a space is entered and a song is se...

Joan

Moderator

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not loading on samsung

PlanPremiumCountryUSADeviceSamsung Galaxy A35Operating SystemAndroid Spotify refuses to load on my Samsung Galaxy. I got this phone just a few months ago and downloaded Spotify, and for the first month it worked perfectly fine. However, now Spotify j...

Visitor

Plan Premium Country USA Device Samsung Galaxy A35 Operating System Android   Spotify refuses to load on my Samsung Galaxy. I got this phone just a few months ago and downloaded Spotify...

Joan

Moderator

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Backlight when using Dark Mode on TV

PlanPremiumCountryUKDevicenVidia Shield Pro with Samsung TVOperating SystemAndroid TV My Question or IssueI noticed that recently when I switch on the "Dark mode" while Spotify is playing on my TV, the background doesn't really turn black like it use...

Casual Listener

Plan Premium Country UK Device nVidia Shield Pro with Samsung TV Operating System Android TV   My Question or Issue I noticed that recently when I switch on the "Dark mode" while Spoti...

Lionblaze321

Casual Listener

4272 Views

11 replies

6 likes

background
backlight
black
dark
darkmode
  • 4272 Views
  • 11 replies
  • 6 likes

Superuser Contribution the app won't play music when in background

I've been trying to use Spotify on my tablet, which i draw on, but whenever i open another app, the music stops completely. Sometimes the app tell me to change my settings so the app can work while in background but when i check the app or my tablet ...

Newbie

I've been trying to use Spotify on my tablet, which i draw on, but whenever i open another app, the music stops completely. Sometimes the app tell me to change my settings so the app can work while i...

Not applicable

10398 Views

2 replies

0 likes

  • 10398 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why won't Spotify let me thumbs down ads anymore?

It's not like the site DID anything when we thumbs down an ad- I want to get rid of certain organizations and companies that I'll never support and hate hearing about, but now when I try to thumb it down, the thumb icon wiggles but doesn't do anythin...

Casual Listener

It's not like the site DID anything when we thumbs down an ad- I want to get rid of certain organizations and companies that I'll never support and hate hearing about, but now when I try to thumb it ...

TheRazzleDazzler

Visitor

1870 Views

7 replies

0 likes

  • 1870 Views
  • 7 replies
  • 0 likes