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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6976 Views

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Superuser Contribution Spotify on walkman

Each time I reboot walkman all downloads disappear app wont see sd card.. reinstal app and i get spotify storage back with sd card.. is any ways to make app work without this issue and do not download playlist each time when i turn it on.

Visitor

Each time I reboot walkman all downloads disappear app wont see sd card.. reinstal app and i get spotify storage back with sd card.. is any ways to make app work without this issue and do not downloa...

Vasil

Moderator

627 Views

1 replies

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Music stops playing after turning off shuffle for first time.

After opening the app and selecting a song in the playlist, if I turn shuffle off before the song ends, the next song will not play and the music will just stop instead of continuing to play in order. It will also lose its place in the playlist and I...

Visitor

After opening the app and selecting a song in the playlist, if I turn shuffle off before the song ends, the next song will not play and the music will just stop instead of continuing to play in order...

jbird_justin

Newbie

1267 Views

3 replies

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Superuser Contribution I remove a device using my android app. The device keeps popping BACK UP

I let my roommate sign on to listen on their home echo but now everytime I am listening all of a sudden it changes when they start listening on the echo so I go in to the app and hit forget this device but then all of asudden the device returns. If I...

Newbie

I let my roommate sign on to listen on their home echo but now everytime I am listening all of a sudden it changes when they start listening on the echo so I go in to the app and hit forget this devi...

MihailY

Moderator

509 Views

1 replies

1 likes

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Solved!! Lock screen, bluetooth controls break when the app is closed

When I close the spotify app, it continues to play in the background, but the lock screen and bluetooth controls stop working. When I open the app again the controls stay broken until I force restart the app. This means I have to force close the app ...

Casual Listener

When I close the spotify app, it continues to play in the background, but the lock screen and bluetooth controls stop working. When I open the app again the controls stay broken until I force restart...

quasigod

Casual Listener

1080 Views

2 replies

1 likes

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Superuser Contribution When offline plays songs that are not downloaded

When in offline mode the app still plays songs that are not downloaded. Tried also setting so that similar songs do not play but this hasn't helped.

Visitor

When in offline mode the app still plays songs that are not downloaded. Tried also setting so that similar songs do not play but this hasn't helped.

Ivelina

Moderator

355 Views

1 replies

0 likes

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Superuser Contribution Spotify doesn't work on my phone

Someone please help me My spotify wokrs on my laptop but i logged out now On my phone it wont let me play a song or look at my playslists and the playback option is unavailable Whar do i do...

Visitor

Someone please help me  My spotify wokrs on my laptop but i logged out now On my phone it wont let me play a song or look at my playslists and the playback option is unavailable Whar do i ...

Eni

Moderator

449 Views

1 replies

0 likes

Account
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Solved!!Superuser Contribution Flashing Between Thumbnail and Video

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10eOperating SystemAndroid 12Spotify Version8.8.22.510 My Question or IssueThere seems to be a visual bug that causes the screen to flicker between the thumbnail and music videoSteps to Reproduce Minimize...

Gig Goer

Plan Premium Country Canada Device Samsung Galaxy S10e Operating System Android 12 Spotify Version 8.8.22.510   My Question or Issue There seems to be a visual bug that causes the sc...

AlejaR

Moderator

874 Views

3 replies

0 likes

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Superuser Contribution Download notification stuck at 100%

The download notification on android is stuck at 100% and cannot be dismissed. App does not show any downloading. This happend more than 3 times in the last two weeks.

Visitor

The download notification on android is stuck at 100% and cannot be dismissed. App does not show any downloading. This happend more than 3 times in the last two weeks.

Eni

Moderator

527 Views

1 replies

0 likes

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Solved!!Superuser Contribution I can't change my profile picture

When I go to my profile, I can change my name but not my profile picture. The option "change" just doesn't appears. I have tried everything and I still can't find a solution. I'm very sad because I always use Spotify and I can't believe that I'm havi...

Casual Listener

When I go to my profile, I can change my name but not my profile picture. The option "change" just doesn't appears. I have tried everything and I still can't find a solution. I'm very sad because I a...

Maria

Moderator

6591 Views

7 replies

1 likes

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Superuser Contribution My Spotify account is saying it is currently offline by my phone is connect

My phone is connected to our WiFi and I don't remember setting it to offline I have uninstalled the app and also switched my Internet off and also my phone but nothing is helping the situation change

Visitor

My phone is connected to our WiFi and I don't remember setting it to offline I have uninstalled the app and also switched my Internet off and also my phone but nothing is helping the situation change

Not applicable

875 Views

2 replies

1 likes

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Superuser Contribution Playing an empty queue on free Spotify

I am using the free plan of Spotify on a Google Pixel 6a. Twice now I have tried to listen to a playlist on my phone (which I had had no problems with in the past) in which one song will play before playing a song from the "queue". Now, I did have a ...

Casual Listener

I am using the free plan of Spotify on a Google Pixel 6a. Twice now I have tried to listen to a playlist on my phone (which I had had no problems with in the past) in which one song will play before ...

Ivelina

Moderator

1613 Views

5 replies

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Superuser Contribution Spotify won't add a song to my local files playlist.

I'm attempting to add a song to my local files playlist. I have local files enabled, and using the mobile app on android. Only one song is in my local files playlist, but it's not the song I'm trying to add. The song I'm trying to add is a song mashu...

Casual Listener

I'm attempting to add a song to my local files playlist. I have local files enabled, and using the mobile app on android. Only one song is in my local files playlist, but it's not the song I'm trying...

ginshi13

Newbie

5674 Views

10 replies

0 likes

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Superuser Contribution Music stops every 4 seconds

Since April 12th (2 days ago), spotify stops any music every 4 seconds.I use a Pixel 7a and the version 14 of Android.I had the same problem with the app connected to my car (Android auto). I've found another complaint similar to mine in 2017 with no...

Casual Listener

Since April 12th (2 days ago), spotify stops any music every 4 seconds. I use a Pixel 7a and the version 14 of Android. I had the same problem with the app connected to my car (Android auto). I've ...

Vasil

Moderator

388 Views

1 replies

0 likes

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Superuser Contribution Spotify chromecast stops working randomly

PlanPremiumCountryTurkeyDeviceXiaomi 12TOperating SystemAndroid 14 My Question or IssueI connect my phone to my TV via chromecast. It's extremely slow and it's pretty normal because it's spotify. I start playing a song and close my phone. It plays ju...

Newbie

Plan Premium Country Turkey Device Xiaomi 12T Operating System Android 14   My Question or Issue I connect my phone to my TV via chromecast. It's extremely slow and it's pretty normal ...

Ivelina

Moderator

565 Views

1 replies

0 likes

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Superuser Contribution lokal fils on cellphone

I have local file on my PC and can see and play them on Spotify app on my computer, but on my android it is still gray and can't be played, help wanted

Regular

I have local file on my PC and can see and play them on Spotify app on my computer, but on my android it is still gray and can't be played, help wanted

Yordan

Moderator

1303 Views

11 replies

0 likes

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Superuser Contribution Smart shuffle automatically turns on for liked songs (android)

This has been happening for a while now but I've become increasingly annoyed with it. Smart shuffle will automatically turn itself on by default when I start listening to my liked songs. When I hit the button to turn it off, it will do so successfull...

Newbie

This has been happening for a while now but I've become increasingly annoyed with it. Smart shuffle will automatically turn itself on by default when I start listening to my liked songs. When I hit t...

Eni

Moderator

515 Views

1 replies

0 likes

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Superuser Contribution Offline Geräte entfernen (Android)

Plan PremiumCountryGermanyDeviceAndroid Radio KFZ (Android Head Unit in Car)Operating SystemAndroid 13 My Question or IssueHallo, Ich habe auf meinem Android Radio in der Spotify App Playlists heruntergeladen. Jetzt sind diese leider grau hinterlegt....

Casual Listener

Plan  Premium Country Germany Device Android Radio KFZ (Android Head Unit in Car) Operating System Android 13   My Question or Issue Hallo,   Ich habe auf meinem Android Ra...

Susan_GP

Moderator

1557 Views

7 replies

0 likes

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Superuser Contribution Spotify Unusable

PlanPremiumCountryUSADeviceGalaxy S21Operating SystemAndeoid Version 14 One UI Version 6 My Question or IssueSpotify has been lagging for awhile. It would say it was offline when it wasn't, songs just stopping and restarting minutes later, nothing wo...

Regular

Plan Premium Country USA Device Galaxy S21 Operating System Andeoid Version 14 One UI Version 6   My Question or Issue Spotify has been lagging for awhile. It would say it was offline ...

Joan

Moderator

1593 Views

7 replies

1 likes

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Superuser Contribution Encendido automatico de la aplicación .como quitarlo del celular

Ni bien activo celular al levantarme, inicia música. Active hace mucho pensando que serviría como despertador. Quiero quitarlo. No sé cómo.

Visitor

Ni bien activo celular al levantarme, inicia música. Active hace mucho pensando que serviría como despertador. Quiero quitarlo. No sé cómo.

Ivelina

Moderator

347 Views

1 replies

0 likes

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