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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396753 Views

547 replies

35 likes

Account
Free
  • 396753 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8470 Views

0 replies

7 likes

  • 8470 Views
  • 0 replies
  • 7 likes

Superuser Contribution Keep support for Android 4.3 platforms

Suddenly and with no warning, my Spotify app installed on my Android 4.3 headunit stopped working a few days ago and just says it's offline. I've uninstalled and reinstalled, cleared data/cache, and even tried Spotify Lite from the playstore, but the...

Newbie

Suddenly and with no warning, my Spotify app installed on my Android 4.3 headunit stopped working a few days ago and just says it's offline. I've uninstalled and reinstalled, cleared data/cache, and ...

Jamiedl

Regular

2147 Views

3 replies

1 likes

  • 2147 Views
  • 3 replies
  • 1 likes

Superuser Contribution Use Spotify on Android 4.0.1

I want to use Spotify on my old device (Android 4.0.1) because the soundsystem we have has an aux cable but you can't plug that in my actual phone, as this only has Bluetooth. I found out that there is Spotify Lite, which is apparently not available ...

Newbie

I want to use Spotify on my old device (Android 4.0.1) because the soundsystem we have has an aux cable but you can't plug that in my actual phone, as this only has Bluetooth. I found out that there ...

Jamiedl

Regular

6302 Views

3 replies

0 likes

  • 6302 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify closing when i launch a Game

PremiumCountryFranceDeviceXiaomi redmi 9AOperating SystemAndroid 10 My Question or IssueWhen i'm playing my playlist and launch a mobile game at loading screen spotify close by himself. Can i have some help please. Thanks

Regular

  Premium Country France Device Xiaomi redmi 9A Operating System Android 10   My Question or Issue When i'm playing my playlist and launch a mobile game at loading screen spotify ...

Cindypaulhus

Visitor

8957 Views

9 replies

0 likes

  • 8957 Views
  • 9 replies
  • 0 likes

Superuser Contribution Red "update app" prompt & unable to stream

All the songs are gone, And any songs not playing I noticed that I cant start any songs any all of the songs are gone

Visitor

All the songs are gone, And any songs not playing I noticed that I cant start any songs any all of the songs are gone

Maria

Moderator

4895 Views

16 replies

1 likes

  • 4895 Views
  • 16 replies
  • 1 likes

Superuser Contribution Spotify app keeps crashing (Huawei P20 Pro)

PlanPremiumDeviceHuawey P20 ProOperating SystemAndroid Oreo My Question or Issue Like the title says, the app just keeps crashing. Already added the app to the ignored apps of battery optimization and it keeps crashing.

Newbie

Plan Premium Device Huawey P20 Pro Operating System Android Oreo   My Question or Issue  Like the title says, the app just keeps crashing. Already added the app to the ignored apps ...

realist_07

Newbie

3853 Views

8 replies

12 likes

  • 3853 Views
  • 8 replies
  • 12 likes

Superuser Contribution Song downloads on Android get stuck or are extremely slow

PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy Z Fold 4Operating SystemAndroid 13Spotify Version8.8.74.652 My Question or IssueRecently song downloads on my phone have been getting stuck or take extremely long (20 - 30 minutes for a song). I have...

Casual Listener

Plan Premium Country South Africa Device Samsung Galaxy Z Fold 4 Operating System Android 13 Spotify Version 8.8.74.652   My Question or Issue Recently song downloads on my phone hav...

Krammigs

Regular

1243 Views

6 replies

1 likes

  • 1243 Views
  • 6 replies
  • 1 likes

Superuser Contribution Why can't I delete some songs in offline backup?

Hello, I've had this small problem with the offline backup playlist. Some songs are on it but they're from albums I already have downloaded in my library and when I try to remove them from the back they just don't? And then they just skip when they'r...

Newbie

Hello, I've had this small problem with the offline backup playlist. Some songs are on it but they're from albums I already have downloaded in my library and when I try to remove them from the back t...

MihailY

Moderator

731 Views

1 replies

0 likes

  • 731 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do I not have the karaoke feature?

My Spotify app is up to date but I've never received the karaoke feature. Has it been rolled out completely?

Casual Listener

My Spotify app is up to date but I've never received the karaoke feature. Has it been rolled out completely?

JezzaCrab

Casual Listener

2483 Views

5 replies

0 likes

  • 2483 Views
  • 5 replies
  • 0 likes

Solved!! Continue audiobooks

Is there a way to resume audio books from where I stopped them? I have to manually search for the chapter in which I stopped listening.It would be very nice if we could use the same technique as for the podcast.

Newbie

Is there a way to resume audio books from where I stopped them? I have to manually search for the chapter in which I stopped listening. It would be very nice if we could use the same technique as fo...

nicksumner

Newbie

5539 Views

6 replies

11 likes

Audio books
  • 5539 Views
  • 6 replies
  • 11 likes

Superuser Contribution Having problems with the app skipping this has happened before can you assi

I tried to listen to music but it keeps skipping or replaying and I clearly there's a problem with that can you please help me with this problem?

Visitor

I tried to listen to music but it keeps skipping or replaying and I clearly there's a problem with that can you please help me with this problem?

Eni

Moderator

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo iniciar sesión en mi cuenta, desde android 4.4.2

Hola ya me encontraba usando Spotify en mi equipo con android 4.4.2, fallo la memora SD que tenía instalada en el equipo y tuve que reinstalar la aplicación, después de eso he cambiado de versiones y con ninguna me permite iniciar sesión, es el único...

Visitor

Hola ya me encontraba usando Spotify en mi equipo con android 4.4.2, fallo la memora SD que tenía instalada en el equipo y tuve que reinstalar la aplicación, después de eso he cambiado de versiones y...

Maria

Moderator

530 Views

2 replies

0 likes

  • 530 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't connect headphones

Hello, I have a problem with listening to music through headphones. They just don't connect. Spotify shows that the headphones are connected to the app by the bluetooth, but I can't hear music through the headphones. Plays in the phone booth. What to...

Visitor

Hello, I have a problem with listening to music through headphones. They just don't connect. Spotify shows that the headphones are connected to the app by the bluetooth, but I can't hear music throug...

Vasil

Moderator

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Android streamen auf Yamaha AB receiver

Ich habe neuerdings ein samsung Smartphone und möchte spotify auf meinen AV Receiver von Yamaha streamen. Beide sind im gleichen WLAN.Geht das? Ich sehe, im Gegensatz zum iPhone, den Receiver nicht unter verfügbare Geräte.Danke für Hilfe

Casual Listener

Ich habe neuerdings ein samsung Smartphone und möchte spotify auf meinen AV Receiver von Yamaha streamen. Beide sind im gleichen WLAN. Geht das? Ich sehe, im Gegensatz zum iPhone, den Receiver nic...

suse3

Visitor

2114 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

My app is not working

After Re-instaling Spotify to save some memory, i logged im and... Something weird happened. I cant Play aby music (expect my tablet that im not using too much) all my playlist is gone, i cant listen to any podcasts, Just Say it simple... Spotify is ...

Visitor

After Re-instaling Spotify to save some memory, i logged im and... Something weird happened. I cant Play aby music (expect my tablet that im not using too much) all my playlist is gone, i cant listen...

Not applicable

2430 Views

5 replies

1 likes

  • 2430 Views
  • 5 replies
  • 1 likes

Superuser Contribution Why aren't the new episodes of a podcast available on my app

I can find it when I go on the search bar and write the title but it doesn't show up on the podcast's page and in my library, it's written "last updated January, 30th 2024" whereas the last episode was posted last Tuesday.

Visitor

I can find it when I go on the search bar and write the title but it doesn't show up on the podcast's page and in my library, it's written "last updated January, 30th 2024" whereas the last episode w...

AlyAly

Casual Listener

7553 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Superuser Contribution Spotify crashes when being inside of app or when opening the song details / Lineage OS 20

PlanFreeCountryPolandDeviceSamsung Galaxy SIII GT-I9300 (1gb of ram)Operating SystemLineage OS 20 CROM (with Android 13, non-root) My Question or IssueWhen i try to open the app, open the song details or just try to do anything in the app i can't swi...

Casual Listener

  Plan Free Country Poland Device Samsung Galaxy SIII GT-I9300 (1gb of ram) Operating System Lineage OS 20 CROM (with Android 13, non-root)   My Question or Issue When i try to o...

Eni

Moderator

569 Views

3 replies

0 likes

  • 569 Views
  • 3 replies
  • 0 likes

Spotify won't play more than 1 song

Hey everybody,I hope you can help me!My Spotify app only plays one song, it doesn't matter what playlists I choose. After one song it stops playing and I have to press forward to get the next song playing. I checked, but all autoplay functions are on...

Casual Listener

Hey everybody, I hope you can help me! My Spotify app only plays one song, it doesn't matter what playlists I choose. After one song it stops playing and I have to press forward to get the next son...

Gab1er

Newbie

3411 Views

5 replies

0 likes

  • 3411 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Android App - Unusable] Stops playing randomly since last update.. and other issues

PlanPremiumCountryItalyDeviceSamsung Galaxy S9+Operating SystemAndroid 9 w/ One UI 1.0 My Question or IssueFor a few days now, Spotify keeps randomly stopping music in various different ways:1. Spotify playing in background > Lock device > Spotify st...

Newbie

Plan Premium Country Italy Device Samsung Galaxy S9+ Operating System Android 9 w/ One UI 1.0   My Question or Issue For a few days now, Spotify keeps randomly stopping music in variou...

Ethan58

Visitor

38442 Views

16 replies

22 likes

  • 38442 Views
  • 16 replies
  • 22 likes

Superuser Contribution Galaxy Buds3

Hi,Just received my Buds3, connection with my phone is fine. Now i like to listen to music, Spotify reconize my Buds, is saying that im listing via my Buds, but the music is been playing by mij phone. In Settings i dont have the options Media shared ...

Visitor

Hi, Just received my Buds3, connection with my phone is fine. Now i like to listen to music, Spotify reconize my Buds, is saying that im listing via my Buds, but the music is been playing by mij pho...

OscarDC

Moderator

888 Views

1 replies

0 likes

  • 888 Views
  • 1 replies
  • 0 likes