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Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
on android tablet
on android tablet
Moderator
883 Views
1 replies
1 likes
When I close the spotify app, it continues to play in the background, but the lock screen and bluetooth controls stop working. When I open the app again the controls stay broken until I force restart the app. This means I have to force close the app ...
When I close the spotify app, it continues to play in the background, but the lock screen and bluetooth controls stop working. When I open the app again the controls stay broken until I force restart...
Casual Listener
1068 Views
2 replies
1 likes
When in offline mode the app still plays songs that are not downloaded. Tried also setting so that similar songs do not play but this hasn't helped.
When in offline mode the app still plays songs that are not downloaded. Tried also setting so that similar songs do not play but this hasn't helped.
Moderator
344 Views
1 replies
0 likes
Someone please help me My spotify wokrs on my laptop but i logged out now On my phone it wont let me play a song or look at my playslists and the playback option is unavailable Whar do i do...
Someone please help me My spotify wokrs on my laptop but i logged out now On my phone it wont let me play a song or look at my playslists and the playback option is unavailable Whar do i ...
Moderator
432 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy S10eOperating SystemAndroid 12Spotify Version8.8.22.510 My Question or IssueThere seems to be a visual bug that causes the screen to flicker between the thumbnail and music videoSteps to Reproduce Minimize...
Plan Premium Country Canada Device Samsung Galaxy S10e Operating System Android 12 Spotify Version 8.8.22.510 My Question or Issue There seems to be a visual bug that causes the sc...
Moderator
867 Views
3 replies
0 likes
The download notification on android is stuck at 100% and cannot be dismissed. App does not show any downloading. This happend more than 3 times in the last two weeks.
The download notification on android is stuck at 100% and cannot be dismissed. App does not show any downloading. This happend more than 3 times in the last two weeks.
Moderator
500 Views
1 replies
0 likes
When I go to my profile, I can change my name but not my profile picture. The option "change" just doesn't appears. I have tried everything and I still can't find a solution. I'm very sad because I always use Spotify and I can't believe that I'm havi...
When I go to my profile, I can change my name but not my profile picture. The option "change" just doesn't appears. I have tried everything and I still can't find a solution. I'm very sad because I a...
Moderator
6438 Views
7 replies
1 likes
My phone is connected to our WiFi and I don't remember setting it to offline I have uninstalled the app and also switched my Internet off and also my phone but nothing is helping the situation change
My phone is connected to our WiFi and I don't remember setting it to offline I have uninstalled the app and also switched my Internet off and also my phone but nothing is helping the situation change
Not applicable
859 Views
2 replies
1 likes
I am using the free plan of Spotify on a Google Pixel 6a. Twice now I have tried to listen to a playlist on my phone (which I had had no problems with in the past) in which one song will play before playing a song from the "queue". Now, I did have a ...
I am using the free plan of Spotify on a Google Pixel 6a. Twice now I have tried to listen to a playlist on my phone (which I had had no problems with in the past) in which one song will play before ...
Moderator
1547 Views
5 replies
0 likes
I'm attempting to add a song to my local files playlist. I have local files enabled, and using the mobile app on android. Only one song is in my local files playlist, but it's not the song I'm trying to add. The song I'm trying to add is a song mashu...
I'm attempting to add a song to my local files playlist. I have local files enabled, and using the mobile app on android. Only one song is in my local files playlist, but it's not the song I'm trying...
Newbie
5280 Views
10 replies
0 likes
Since April 12th (2 days ago), spotify stops any music every 4 seconds.I use a Pixel 7a and the version 14 of Android.I had the same problem with the app connected to my car (Android auto). I've found another complaint similar to mine in 2017 with no...
Since April 12th (2 days ago), spotify stops any music every 4 seconds. I use a Pixel 7a and the version 14 of Android. I had the same problem with the app connected to my car (Android auto). I've ...
Moderator
383 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDeviceXiaomi 12TOperating SystemAndroid 14 My Question or IssueI connect my phone to my TV via chromecast. It's extremely slow and it's pretty normal because it's spotify. I start playing a song and close my phone. It plays ju...
Plan Premium Country Turkey Device Xiaomi 12T Operating System Android 14 My Question or Issue I connect my phone to my TV via chromecast. It's extremely slow and it's pretty normal ...
Moderator
549 Views
1 replies
0 likes
I have local file on my PC and can see and play them on Spotify app on my computer, but on my android it is still gray and can't be played, help wanted
I have local file on my PC and can see and play them on Spotify app on my computer, but on my android it is still gray and can't be played, help wanted
Moderator
1286 Views
11 replies
0 likes
This has been happening for a while now but I've become increasingly annoyed with it. Smart shuffle will automatically turn itself on by default when I start listening to my liked songs. When I hit the button to turn it off, it will do so successfull...
This has been happening for a while now but I've become increasingly annoyed with it. Smart shuffle will automatically turn itself on by default when I start listening to my liked songs. When I hit t...
Moderator
499 Views
1 replies
0 likes
Plan PremiumCountryGermanyDeviceAndroid Radio KFZ (Android Head Unit in Car)Operating SystemAndroid 13 My Question or IssueHallo, Ich habe auf meinem Android Radio in der Spotify App Playlists heruntergeladen. Jetzt sind diese leider grau hinterlegt....
Plan Premium Country Germany Device Android Radio KFZ (Android Head Unit in Car) Operating System Android 13 My Question or Issue Hallo, Ich habe auf meinem Android Ra...
Moderator
1541 Views
7 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy S21Operating SystemAndeoid Version 14 One UI Version 6 My Question or IssueSpotify has been lagging for awhile. It would say it was offline when it wasn't, songs just stopping and restarting minutes later, nothing wo...
Plan Premium Country USA Device Galaxy S21 Operating System Andeoid Version 14 One UI Version 6 My Question or Issue Spotify has been lagging for awhile. It would say it was offline ...
Moderator
1549 Views
7 replies
1 likes
Ni bien activo celular al levantarme, inicia música. Active hace mucho pensando que serviría como despertador. Quiero quitarlo. No sé cómo.
Ni bien activo celular al levantarme, inicia música. Active hace mucho pensando que serviría como despertador. Quiero quitarlo. No sé cómo.
Moderator
341 Views
1 replies
0 likes
The email link to buy the audiobook takes me to the app not webpage so I just go round in circles. I log in to the web version but there is no option to search content. I have logged in and out several times and reinstalled the app. I still cannot co...
The email link to buy the audiobook takes me to the app not webpage so I just go round in circles. I log in to the web version but there is no option to search content. I have logged in and out sever...
Moderator
560 Views
3 replies
1 likes
When using Spotify with Android Auto, no matter how I phrase the request, spotify plays either a song or a band with a similar name instead of the playlist requested.
When using Spotify with Android Auto, no matter how I phrase the request, spotify plays either a song or a band with a similar name instead of the playlist requested.
Casual Listener
8462 Views
4 replies
1 likes
Plan Student Premium Country USA Device Samsung Galaxy FE 5G Operating System Android 13 Spotify Version 8.9.30.433 My Question or Issue I've noticed that Spotify on my android phone has problems with responsiveness when I'm specifically connected to...
Plan Student Premium Country USA Device Samsung Galaxy FE 5G Operating System Android 13 Spotify Version 8.9.30.433 &...
Casual Listener
553 Views
2 replies
0 likes
