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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410343 Views

554 replies

37 likes

Account
Free
  • 410343 Views
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  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8955 Views

0 replies

7 likes

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Superuser Contribution Why won't Spotify play sound through my wireless headphones?

Other apps play sound through the headphones, and Spotify works on my phone wothout headphones, but it apparently won't connect to my headphones or something.Headphones: Soundcore Life Q30Phone: Moto G Stylus (Android)

Casual Listener

Other apps play sound through the headphones, and Spotify works on my phone wothout headphones, but it apparently won't connect to my headphones or something. Headphones: Soundcore Life Q30 Phone: ...

Not applicable

5389 Views

5 replies

0 likes

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Superuser Contribution Spotify stops when screen goes dark on Xiaomi redmi note 13 pro

Hi, Ive tried EVERYTHING. When my phones screen goes dark Spotify stops. But if I tap and screen wakes up for like 10 seconds the app plays again for that 10 seconds until it goes dark again

Casual Listener

Hi, Ive tried EVERYTHING. When my phones screen goes dark Spotify stops. But if I tap and screen wakes up for like 10 seconds the app plays again for that 10 seconds until it goes dark again

Ivelina

Moderator

1240 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Queue ignores playlist and repeats 4-5 tracks

PlanPremiumCountryUSDeviceMoto X4Operating SystemAndroid 9 My Question or IssueI have a playlist with a series of albums that play through in-order because there's a story. There are roughly 100 songs in the playlist, and I do have the playlist downl...

Music Fan

Plan Premium Country US Device Moto X4 Operating System Android 9   My Question or Issue I have a playlist with a series of albums that play through in-order because there's a story. T...

ChrisWho

Regular

45213 Views

186 replies

19 likes

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  • 186 replies
  • 19 likes

Music starts playing when plugged in to charge

I have a Samsung s7 and have a new issue whereby the phone will start Spotify and begin playing music when put on to charge. This started about two weeks ago. I have had Spotify for several years and this phone for at least 6 months and it has only j...

Casual Listener

I have a Samsung s7 and have a new issue whereby the phone will start Spotify and begin playing music when put on to charge. This started about two weeks ago. I have had Spotify for several years and...

Isabutterfly

Visitor

3178 Views

4 replies

0 likes

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Superuser Contribution Spotify on my Chromecast with android TV plays incorrect song in list.

I go to my liked songs and select a song to play and a different song nearby will play. Sometimes it's off by 2(down the list) sometimes more. Seems the further down the list the farther off it is. Not just an off by 1 error it seems. Seems related t...

Casual Listener

I go to my liked songs and select a song to play and a different song nearby will play. Sometimes it's off by 2(down the list) sometimes more. Seems the further down the list the farther off it is. N...

NotNowFozzie

Casual Listener

501 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Music pauses while taking WhatsApp pictures

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

878 Views

1 replies

1 likes

  • 878 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify stops on a last second via JBL Clip 5.

PlanFreeCountryUkraineDeviceSamsung Galaxy A33Operating SystemAndroid 14 My Question or IssueMy playlists stop at the last second of the first song when my phone is connected via BT to JBL Clip 5.The Next/Prev buttons are inactive, swipe also does no...

Newbie

Plan Free Country Ukraine Device Samsung Galaxy A33 Operating System Android 14   My Question or Issue My playlists stop at the last second of the first song when my phone is connected...

Vasil

Moderator

622 Views

1 replies

1 likes

  • 622 Views
  • 1 replies
  • 1 likes

Superuser Contribution Autoplay not working

My autoplay has stopped working. It gets to the end of a playlist and starts again. I have toggled with the settings, signed out and in, reinstalled the app, nothing seems to work. Using a Samsung A55 5G

Casual Listener

My autoplay has stopped working. It gets to the end of a playlist and starts again. I have toggled with the settings, signed out and in, reinstalled the app, nothing seems to work. Using a Samsung A5...

Harleybear

Casual Listener

2091 Views

8 replies

0 likes

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Superuser Contribution Collaborative playlist is not updating new songs added by my friend

Hello, so I made a Collaborative playlist with my girlfriend, she added couple songs at the beginning and I could see them on my app without troubles, after many days she added like 20 songs and in my app I still only see 30 we had before she added n...

Newbie

Hello, so I made a Collaborative playlist with my girlfriend, she added couple songs at the beginning and I could see them on my app without troubles, after many days she added like 20 songs and in m...

unknownworld1

Visitor

5126 Views

4 replies

0 likes

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Superuser Contribution Bluetooth connected, sounds work, but when I skip the sound stops

Hello ! I just bought new headphones, wireless sound reduction fresh'n'rebel ones (bought them from action) Everything was fine, listened to music for half an hour without issue until at some point, when I skipped a song for another, no sound would c...

Visitor

Hello !  I just bought new headphones, wireless sound reduction fresh'n'rebel ones (bought them from action)    Everything was fine, listened to music for half an hour without issue...

OscarDC

Moderator

610 Views

1 replies

0 likes

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Solved!!Superuser Contribution Can only play podcasts when they are downloaded

Plan PremiumCountry USADevice Pixel 7 ProOperating System Android 14 My Question or Issue I can no longer play podcasts on my phone unless they are downloaded. Sometimes I can start a podcast and it will stop working once I pause it and try to resume...

Regular

  Plan Premium Country USA Device Pixel 7 Pro Operating System Android 14   My Question or Issue   I can no longer play podcasts on my phone unless they are down...

GoodTimeBubbi

Newbie

1900 Views

6 replies

0 likes

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Superuser Contribution Android Local Files

PlanPremiumCountryU.S.A.DeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueHello,I'm trying to get Local Files to appear on my mobile app, but the file doesn't appear even when I have the setting toggled on (see photos). I recently di...

Music Fan

Plan Premium Country U.S.A. Device Samsung Galaxy S9 Operating System Android   My Question or Issue Hello, I'm trying to get Local Files to appear on my mobile app, but the file does...

Loregianno7

Visitor

13527 Views

28 replies

0 likes

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Superuser Contribution Different volume level

PlanPremiumCountryIndonesia DeviceItel S23Operating SystemAndroid 12 My Question or IssueI'm using IEMDifferent volume level, left is louder Trying Facebook, yt, tiktok, reddit, Instagram, all normal, but only Spotify that has this problem Trying dif...

Casual Listener

  Plan Premium Country Indonesia   Device Itel S23 Operating System Android 12   My Question or Issue I'm using IEM Different volume level, left is louder  Trying Fa...

OscarDC

Moderator

435 Views

2 replies

0 likes

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  • 2 replies
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Can't play music

There seems to be an advertisment that won't play therefore I can't listen to songs

Visitor

There seems to be an advertisment that won't play therefore I can't listen to songs

alexei_wu

Regular

599 Views

2 replies

0 likes

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Superuser Contribution Static in the left earbud when phone screen goes to sleep/times out

Whenever I am connected to my phone with a Bluetooth headset and listening to Spotify, as long as my screen is awake and active I have zero issues. The second that I lock my phone or my screen times out and goes to sleep, I will get static/crackling ...

Casual Listener

Whenever I am connected to my phone with a Bluetooth headset and listening to Spotify, as long as my screen is awake and active I have zero issues. The second that I lock my phone or my screen times ...

alexei_wu

Regular

953 Views

4 replies

0 likes

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Superuser Contribution Explicit content filter not working

PlanFamilyCountryUnited KingdomDeviceSamsung Galaxy S8 and Bowers & Wilkins Formation FlexOperating SystemAndroid My Question or IssueIn the last week or so, the explicit content filter has stopped working. The setting is off to block explicit conten...

Regular

Plan Family Country United Kingdom Device Samsung Galaxy S8 and Bowers & Wilkins Formation Flex Operating System Android   My Question or Issue In the last week or so, the explicit...

ehigginsfreese

Visitor

15809 Views

31 replies

7 likes

Explicit
swearing
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  • 31 replies
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Superuser Contribution Song plays with no sound and gets stuck

I've got this issue where if i losten to an album or playlist Spotify after playing a song goes to the next song but no audio plays. It also stays on that song and gets stuck. It will keep playing the song even if the song is over. Example the song i...

Casual Listener

I've got this issue where if i losten to an album or playlist Spotify after playing a song goes to the next song but no audio plays. It also stays on that song and gets stuck. It will keep playing th...

TRASTEROS

Visitor

1832 Views

5 replies

1 likes

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  • 1 likes

Solved!! Can't find repeat option on Android (Spotify Free)

PlanFreeCountrySpainDeviceXiaomi Redmi Note 5A PrimeOperating SystemAndroid Nougat 7.1.2 My Question or IssueI can't find the repeat option in the Now Playing section, I tried selecting the three points and all I've got is the Add to Library option a...

Newbie

Plan Free Country Spain Device Xiaomi Redmi Note 5A Prime Operating System Android Nougat 7.1.2   My Question or Issue I can't find the repeat option in the Now Playing section, I trie...

Not applicable

5593 Views

2 replies

0 likes

Android
repeat button
spotify free
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  • 0 likes