Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857426 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857426 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21574 Views
  • 3 replies
  • 0 likes
  • 21574 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why doesn't crossfade work with Alexa

I'm using Spotify on Amazon Alexa. Crossfade only works on my phone but not on my Alexa. I already did a reset and connected it again. But it still won't work

  • Visitor
  • I'm using Spotify on Amazon Alexa. Crossfade only works on my phone but not on my Alexa. I already did a reset and connected it again. But it still won't work
  • OscarDC
  • Moderator
  • 546 Views
  • 1 replies
  • 1 likes
  • 546 Views
  • 1 replies
  • 1 likes

how do i make alexas show available to connect for anyone on the wifi

I've connected my alexas at home to a house spotify account, so when people play music in the house it doesn't interrupt my music listening. However this means if i want to control the alexas from my phone, running my personal spotify account, i have...

  • Visitor
  • I've connected my alexas at home to a house spotify account, so when people play music in the house it doesn't interrupt my music listening. However this means if i want to control the alexas from my...
  • kaworu_bloodpaw
  • Roadie
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution Функция нон-стоп выключена, но после конца треков включаются другие треки

Я хочу что-бы треки в плейлист проигрывались по кругу, но все равно начинаются другие треки, хотя функция нон-стоп выключена

  • Visitor
  • Я хочу что-бы треки в плейлист проигрывались по кругу, но все равно начинаются другие треки, хотя функция нон-стоп выключена
  • Lyubka
  • Moderator
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song stops midway through, hit play it restarts the same song over

I can't even make it through a whole song. I've cleared cache, uninstalled the app, logged in and out. Nothing has helped. It stops playing music and when you hit play, it starts the same song over

  • Visitor
  • I can't even make it through a whole song. I've cleared cache, uninstalled the app, logged in and out. Nothing has helped. It stops playing music and when you hit play, it starts the same song over
  • MihailY
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing after roughly 10 minutes.

PlanPremiumCountryUKDeviceSamsung Galaxy 9Operating SystemAndroid 10 My Question or IssueWhen playing music on my phone it will randomly stop playing after roughly 10 minutes. The music I am trying to play is already downloaded, I do not have this pr...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy 9 Operating System Android 10   My Question or Issue When playing music on my phone it will randomly stop playing after roughly 10 minutes...
  • MihailY
  • Moderator
  • 10629 Views
  • 4 replies
  • 2 likes
  • 10629 Views
  • 4 replies
  • 2 likes

Superuser Contribution Need to know how to disable autoplay on connection to bluetooth

PlanPremiumCountry Devices22Operating Systemandroid My Question or IssueQuestion in the subject. Spotify (and only spotify) will start playing when connected to and disconnected from any bluetooth device. Autoplay options in settings are already turn...

  • Newbie
  • Plan Premium Country   Device s22 Operating System android   My Question or Issue Question in the subject. Spotify (and only spotify) will start playing when connected to and disc...
  • Not applicable
  • 440 Views
  • 3 replies
  • 0 likes
  • 440 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podast will not play on android app

PlanPremiumCountryUSADeviceSamsung S20FE My Question or IssuePodcast will not play on android app. I played it from the PC software, but could not get it to start on my phone. I cleared the Cache and even restarted my phone, still could not get it to...

  • Newbie
  • Plan Premium Country USA Device Samsung S20FE   My Question or Issue Podcast will not play on android app.  I played it from the PC software, but could not get it to start on my pho...
  • Eni
  • Moderator
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Spotify Wrapped Not showing podcast stats

PlanPremiumCountryUnited Kingdom DeviceGoogle pixel 6 ProOperating SystemAndroid My Question or IssueI have seen this year's Spotify Wrapped, and was excited to share the information of listening time with the artists podcasts I tune into on Spotify....

  • Visitor
  • Plan Premium Country United Kingdom  Device Google pixel 6 Pro Operating System Android   My Question or Issue I have seen this year's Spotify Wrapped, and was excited to share th...
  • Janjkus
  • Newbie
  • 20434 Views
  • 57 replies
  • 79 likes
  • 20434 Views
  • 57 replies
  • 79 likes

Superuser Contribution Sangean wont connect

My Sangean Radio appears in the list of devices which can be used in the app, but it doesn't connect. Up until recently this worked fine for years...

  • Visitor
  • My Sangean Radio appears in the list of devices which can be used in the app, but it doesn't connect. Up until recently this worked fine for years...
  • Joan
  • Moderator
  • 145 Views
  • 1 replies
  • 1 likes
  • 145 Views
  • 1 replies
  • 1 likes

Superuser Contribution ANDROID AUTO - Show all artists names

Hello Guys,is there a possibility that you will add a feature to show all the artists who made a track and not only the first one - on Android Auto app?

  • Regular
  • Hello Guys, is there a possibility that you will add a feature to show all the artists who made a track and not only the first one - on Android Auto app?    
  • Lyubka
  • Moderator
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Why does the app automatically open after using earbuds

Android app opens and starts blaring music as soon as I turn off my earbuds from watching any other streaming app. Bluetooth remains on, I've just put my earbuds back in their case and the app will automatically start playing music despite never bein...

  • Visitor
  • Android app opens and starts blaring music as soon as I turn off my earbuds from watching any other streaming app. Bluetooth remains on, I've just put my earbuds back in their case and the app will a...
  • Jose_M
  • Spotify Star
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot scroll down to see all podcasts when trying to turn on notifications

This is very annoying and I can't turn on notifications for podcasts from settings. I have to manually and individually turn them on for each. Galaxy M21, A51. Android 12 OneUI 4.8.7.98.56 (Spotify for Android)

  • Spotify Star
  • Spotify Star
  • This is very annoying and I can't turn on notifications for podcasts from settings. I have to manually and individually turn them on for each.   Galaxy M21, A51. Android 12 OneUI 4. 8.7.98.56...
  • AlejaR
  • Moderator
  • 297 Views
  • 7 replies
  • 0 likes
  • Android
    Podcasts
  • 297 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution How to add complete album at once?

PlanFreeCountryUSA DeviceGalaxy S8Operating SystemAndroid 8 My Question or IssueI need to add a whole album from the search results list to my newly created playlist. How can I do this with in one step? It only allows selecting songs one by one rathe...

  • Newbie
  • Plan Free Country USA  Device Galaxy S8 Operating System Android 8   My Question or Issue I need to add a whole album from the search results list to my newly created playlist. Ho...
  • Brianharris1974
  • Visitor
  • 14802 Views
  • 4 replies
  • 0 likes
  • album
    Playlist
  • 14802 Views
  • 4 replies
  • 0 likes

Superuser Contribution Song "plays" silence for over an hour after song is over

PlanPremium familyCountryUSA DevicePixel 7 ProOperating SystemLatest Android My Question or IssueLast night as I often do, I went to sleep with a particular song playing on 1-song repeat mode. This morning, at 10:27 I noticed that the song was still ...

  • Newbie
  • Plan Premium family Country USA  Device Pixel 7 Pro Operating System Latest Android    My Question or Issue Last night as I often do, I went to sleep with a particular song p...
  • Lyubka
  • Moderator
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing and disconnecting from bluetooth

Since a few weeks my spotify keeps pausing when my phone is locked. It also keeps disconnecting from bluetooth immediately so i cannot play music in my house. I have cleared the app data and cache and deleted any app that i dont use that might interf...

  • Visitor
  • Since a few weeks my spotify keeps pausing when my phone is locked. It also keeps disconnecting from bluetooth immediately so i cannot play music in my house. I have cleared the app data and cache an...
  • Alex
  • Moderator
  • 30102 Views
  • 18 replies
  • 5 likes
  • Android
    Disconnect
    locked
    pause
  • 30102 Views
  • 18 replies
  • 5 likes

Superuser Contribution Keeps pausing on all devices

PlanPremiumCountryUKDeviceGoogle Pixel/HP laptop/DELL laptopOperating SystemAndroid 13/Windows 10 My Question or IssueNo matter which device I try to play from, since last night Spotify has been pausing every few seconds and not restarting. I've trie...

  • Newbie
  • Plan Premium Country UK Device Google Pixel/HP laptop/DELL laptop Operating System Android 13/Windows 10   My Question or Issue No matter which device I try to play from, since last ni...
  • Lyubka
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • pausing
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spofity not working offline

PlanPremium DuoCountryCanadaDeviceSamsung Galaxy s9 My Question or IssueMy spofity doesn't work offline. I downloaded 2 playlists which don't work offline, I tried deleting spofity then downloading it again and it still didn't work.

  • Visitor
  • Plan Premium Duo Country Canada Device Samsung Galaxy s9   My Question or Issue My spofity doesn't work offline. I downloaded 2 playlists which don't work offline, I tried deleting spofi...
  • Dian
  • Moderator
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs stop about 10 seconds in

My spotify was doing great until yesterday afternoon. I was driving and my spotify just stopped, so i pulled up my phone and there was a message. Something about a disc or something but i couldn't read it because i was in a hurry, so I exited out and...

  • Casual Listener
  • My spotify was doing great until yesterday afternoon. I was driving and my spotify just stopped, so i pulled up my phone and there was a message. Something about a disc or something but i couldn't re...
  • MihailY
  • Moderator
  • 92576 Views
  • 13 replies
  • 0 likes
  • 92576 Views
  • 13 replies
  • 0 likes

Switching Playback When Using App on Connected Device

PlanPremiumCountryUnited StatesDeviceGalaxy S21, Galaxy Tab S8Operating SystemAndroid 13 My Question or IssueOn Samsung Galaxy devices (my phone and tablet), your earbuds have the ability to switch back and forth between devices depending on what med...

  • Casual Listener
  • Plan Premium Country United States Device Galaxy S21, Galaxy Tab S8 Operating System Android 13   My Question or Issue On Samsung Galaxy devices (my phone and tablet), your earbuds hav...
  • 160 Views
  • 0 replies
  • 0 likes
  • bluetooth
    bug
    connected devices
    samsung galaxy
  • 160 Views
  • 0 replies
  • 0 likes