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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117957 Views

27 replies

4 likes

  • 117957 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237370 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237370 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598117 Views

79 replies

3 likes

  • 598117 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490722 Views

581 replies

42 likes

Account
Free
  • 490722 Views
  • 581 replies
  • 42 likes

Superuser Contribution Skrillex newest album can't be played for some reason

Being when click on album shows no songs but when I see a song which is in that album I click on it and it doesn't play

Casual Listener

Being when click on album shows no songs but when I see a song which is in that album I click on it and it doesn't play

Bigboy24

Casual Listener

752 Views

2 replies

0 likes

  • 752 Views
  • 2 replies
  • 0 likes

Superuser Contribution i have premium (kinda) but have never subscribed

PlanFree/PremiumCountryUSADevicesamsung s25Operating Systemsamsung OS My Question or IssueI have never been subscribed to premium but suddenly gained the ability to have a queue, pick whaterver song i want to listen to, and skip unlimitedly. why?

Visitor

Plan Free/Premium Country USA Device samsung s25 Operating System samsung OS   My Question or Issue I have never been subscribed to premium but suddenly gained the ability to have a qu...

MihailY

Moderator

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution All sounds are muted if I pause music while using Spotify in a car with a Bluetooth connection

Hey.Please help me to solve the issue.I always use Spotify in my car with a Bluetooth connection but if I pause the music (no matter from smartphone or from multimedia system) - all sounds including navigator, apps notifications, phone calls etc are ...

Casual Listener

Hey. Please help me to solve the issue. I always use Spotify in my car with a Bluetooth connection but if I pause the music (no matter from smartphone or from multimedia system) - all sounds includ...

MihailY

Moderator

2174 Views

3 replies

0 likes

  • 2174 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Android app crashes when switching from podcast to DJ

PlanPremiumCountryUSADevicePixel 9Operating SystemAndroid 15 Versionversion 9.0.30.642com.spotify.music My Question or IssueSteps to reproduce: 1. Play a podcast episode2. Navigate to the AI DJ from home screen while the podcast is playing3. DJ appea...

Casual Listener

Plan Premium Country USA Device Pixel 9 Operating System Android 15   Version version 9.0.30.642 com.spotify.music   My Question or Issue Steps to reproduce:  1. Play a ...

AL1CE

Visitor

1120 Views

4 replies

1 likes

  • 1120 Views
  • 4 replies
  • 1 likes

Superuser Contribution Android app starts playing automatically when opened (8.8.96.364)

My app as started automatically playing, and bringing up the now playing screen every single time I open the app. This is extremely annoying and frustrating in many cases. Sometimes I'll have the next song I want to listen to searched up and open the...

Visitor

My app as started automatically playing, and bringing up the now playing screen every single time I open the app. This is extremely annoying and frustrating in many cases. Sometimes I'll have the nex...

Emilie9

Casual Listener

5825 Views

14 replies

5 likes

  • 5825 Views
  • 14 replies
  • 5 likes

Superuser Contribution Very poor sound quality when playing in my car

PlanPremiumCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid version 9 My Question or IssueI purchased a new 2019 Chevy Colorado over the weekend and when I tried to connect my phone to stream Spotify the sound quality was terrible, hollow an...

Visitor

  Plan Premium Country US Device Samsung Galaxy S10+ Operating System Android version 9   My Question or Issue I purchased a new 2019 Chevy Colorado over the weekend and when I t...

FJGal

Newbie

20025 Views

11 replies

4 likes

  • 20025 Views
  • 11 replies
  • 4 likes

Solved!! After updating to Android 15 pixel watch no longer controls phone volume in Spotify app

Plan PremiumCountry USADevice Pixel 9 Pro, Pixel WatchOperating System Android 15 My Issue Before updating to Android 15 I was able to control the volume of my Pixel phone from my Pixel watch in the Spotify app. This is very handy e.g. when running a...

Casual Listener

Plan Premium Country USA Device Pixel 9 Pro, Pixel Watch Operating System Android 15   My Issue   Before updating to Android 15 I was able to control the volume of my Pixel...

brktime

Casual Listener

1984 Views

1 replies

0 likes

  • 1984 Views
  • 1 replies
  • 0 likes

Superuser Contribution Very slow response from app

The app keeps being very slow bith offline and online. Takes minutes for a clicked song to play, takes long to search even in my own liked songs and sometimes just never works

Visitor

The app keeps being very slow bith offline and online. Takes minutes for a clicked song to play, takes long to search even in my own liked songs and sometimes just never works

dogg4

Visitor

21220 Views

7 replies

8 likes

  • 21220 Views
  • 7 replies
  • 8 likes

bug

my phone is infinix note 30 pro My Question or Issueno sound when i skip the song,its a bug

Visitor

my phone is infinix note 30 pro   My Question or Issue no sound when i skip the song,its a bug

Amay

Spotify Star

543 Views

1 replies

0 likes

Possible Bug
  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is there no Driving Mode view in Android like there is for iPhone?

I have just switched from iPhone to a Samsung and cannot believe how unsafe the Spotify app is in the car. The navigation buttons are small, the widget is tiny and unadjustable, and in the settings of the app there is no option to enable a car mode t...

Regular

I have just switched from iPhone to a Samsung and cannot believe how unsafe the Spotify app is in the car. The navigation buttons are small, the widget is tiny and unadjustable, and in the settings o...

Jimbodiah

Visitor

12019 Views

9 replies

1 likes

  • 12019 Views
  • 9 replies
  • 1 likes

Solved!! Premium subscription with Ads!

I use the Spotify app on my Samsung Galaxy, and today it started playing ads and interrupting tracks even though I pay for a premium individual plan. Whenever I open the app, my account doesn't seem to connect automatically like it used to? I try to ...

Newbie

I use the Spotify app on my Samsung Galaxy, and today it started playing ads and interrupting tracks even though I pay for a premium individual plan. Whenever I open the app, my account doesn't seem ...

pun10tial

Roadie

1633 Views

1 replies

0 likes

  • 1633 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle

PlanFreeCountryGermanyDevicemotorola edge 40Operating Systemandroid?My Question or IssueI don't have Premium. I got a week or so for free (thx btw) but now this week is over. The problem is that shuffle is still aktive. It shouldn't because it's a Pr...

Visitor

Plan Free Country Germany Device motorola edge 40 Operating System android? My Question or Issue I don't have Premium. I got a week or so for free (thx btw) but now this week is over. The pr...

Joan

Moderator

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Superuser Contribution No repeat button on premium

PlanPremiumCountryUSA My Question or IssueThe repeat button is no longer in the three dot menu on the now playing screen nor anywhere else.

Casual Listener

  Plan Premium Country USA   My Question or Issue The repeat button is no longer in the three dot menu on the now playing screen nor anywhere else.

EggoDaytona

Casual Listener

10314 Views

13 replies

1 likes

  • 10314 Views
  • 13 replies
  • 1 likes

Superuser Contribution las letras de las canciones se ven muy grandes, ya no se ven como antes

antes las letras se veían muy bien porq entraban todas y estaban bien a acomodadas, pero desde hace 1 o 2 semanas las letras se ven muy grandes y no entran en la ft, además se ve feo

Visitor

antes las letras se veían muy bien porq entraban todas y estaban bien a acomodadas, pero desde hace 1 o 2 semanas las letras se ven muy grandes y no entran en la ft, además se ve feo

Leo_mo

Newbie

1355 Views

2 replies

2 likes

  • 1355 Views
  • 2 replies
  • 2 likes

Superuser Contribution Popping sound when streaming SPOTIFY on the Google Nest Speakers

There is a random "popping" / "crackling" sound that occurs when streaming SPOTIFY on the Google Nest Speakers. This ruins the whole music listening experience! Is Spotify aware of this? Is it a Spotify or Google problem? Thanks---2 AUDIO files that ...

Composer

There is a random "popping" / "crackling" sound that occurs when streaming SPOTIFY on the Google Nest Speakers. This ruins the whole music listening experience!   Is Spotify aware of this? Is ...

arnemiguel

Casual Listener

9753 Views

23 replies

1 likes

  • 9753 Views
  • 23 replies
  • 1 likes

Superuser Contribution [Podcasts] New Episodes feed is broken

When I scroll down my New Episodes feed to check what I've missed, at a certain point the entire feed disappears (it looks like everything gets pulled up to the top) and I'm left with a black screen. It will reset after several minutes, but every tim...

Casual Listener

When I scroll down my New Episodes feed to check what I've missed, at a certain point the entire feed disappears (it looks like everything gets pulled up to the top) and I'm left with a black screen....

Eni

Moderator

31321 Views

121 replies

16 likes

Other
  • 31321 Views
  • 121 replies
  • 16 likes

Superuser Contribution My phone started playing music by itself In the middle of the night

When I woke up in the middle of the night my phone was playing music I’m not sure how cause I haven’t even been in Spotify for a good week at least when it randomly started playing I checked my recents on Spotify and it had a bunch of songs going bac...

Visitor

When I woke up in the middle of the night my phone was playing music I’m not sure how cause I haven’t even been in Spotify for a good week at least when it randomly started playing I checked my recen...

Novy

Moderator

2124 Views

1 replies

0 likes

  • 2124 Views
  • 1 replies
  • 0 likes

Superuser Contribution can not login to my account though android app

PlanPremiumCountryhongkong Deviceredminote11tproOperating System Android My Question or IssueI have tried so many times and still can't login to my account and i have tried change my password still cant login

Casual Listener

  Plan Premium Country hongkong   Device redminote11tpro Operating System  Android   My Question or Issue I have tried so many times and still can't login to my accoun...

Ivelina

Moderator

695 Views

3 replies

0 likes

  • 695 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recommended Songs Issue

When using Spotify with Android Auto it automatically plays recommended Songs instead of going to the next song in my created playlists. I have already turned off all auto play features that I can find. It plays my liked songs playlist in the correct...

Newbie

When using Spotify with Android Auto it automatically plays recommended Songs instead of going to the next song in my created playlists. I have already turned off all auto play features that I can fi...

Vasil

Moderator

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes