Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Timbo6sic6
  • Casual Listener
  • 70485 Views
  • 69 replies
  • 26 likes
  • 70485 Views
  • 69 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 29428 Views
  • 5 replies
  • 0 likes
  • 29428 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify on Android Auto only shows the three latest albums

PlanPremiumCountry DeviceAudi MMIOperating SystemAndroid Auto My Question or IssueHi, bought an Audi A3 from 2018 with the MMI and Android Auto.Everything works, I can listen to my music. What's odd, if I browse Spotify by artist on my car's screen i...

  • Newbie
  • Plan Premium Country   Device Audi MMI Operating System Android Auto   My Question or Issue Hi, bought an Audi A3 from 2018 with the MMI and Android Auto. Everything works, I can...
  • Peter_Stadtler
  • Visitor
  • 1930 Views
  • 8 replies
  • 3 likes
  • 1930 Views
  • 8 replies
  • 3 likes

Superuser Contribution how do i play audio only podcast.

When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio only for video tab is selected, but i still get vide...

  • Visitor
  • When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio o...
  • Susan_GP
  • Moderator
  • 3297 Views
  • 1 replies
  • 2 likes
  • 3297 Views
  • 1 replies
  • 2 likes

Superuser Contribution Sound effects always changing in every other song (Vivo)

PlanFree/PremiumCountryPhilippinesDeviceVivo Y20i V2032Operating SystemAndroid 12 My Question or IssueSo I have a Vivo Y20i V2032 which has this Deepfield Deep Space Sound Effects thing on my Spotify app which has different sound effects, such as Pan...

  • Newbie
  • Plan Free/Premium Country Philippines Device Vivo Y20i V2032 Operating System Android 12   My Question or Issue So I have a Vivo Y20i V2032 which has this Deepfield Deep Space Sound Ef...
  • thomasdiel
  • Casual Listener
  • 1267 Views
  • 3 replies
  • 0 likes
  • 1267 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify android app not working properly doesn't load any content or plays any song

Hi, My Spotify android app is not working. When I open the app the Home page shows all the recommendations, playlists and artist thumbnails but when I tap on it the content inside never loads only black screen is present. When I search for a song and...

  • Regular
  • Hi, My Spotify android app is not working. When I open the app the Home page shows all the recommendations, playlists and artist thumbnails but when I tap on it  the content inside never loads o...
  • Not applicable
  • 6893 Views
  • 12 replies
  • 0 likes
  • 6893 Views
  • 12 replies
  • 0 likes

Superuser Contribution web player issues (Android)

PlanPremiumCountrySpainDeviceGalaxy s22 ultraOperating SystemAndroid My Question or Issue The Android App doesn´t support moving playlists to folders so I tried with the web player in Android to manage playlists , but : 1.- The web player has no acce...

  • Regular
  • Plan Premium Country Spain Device Galaxy s22 ultra Operating System Android   My Question or Issue   The Android App doesn´t support moving playlists to folders so I tried w...
  • jalacb
  • Regular
  • 2862 Views
  • 8 replies
  • 1 likes
  • 2862 Views
  • 8 replies
  • 1 likes

Superuser Contribution App playing music from Desktop EVEN WHEN APP UNINSTALLED

I don't even know how this happens. The app had broken, again, so that the music sync was instead playing on both devices. But even when uninstalling spotify, this still happened?? How?? I rescinded permissions for the app on my device? Surely this i...

  • Regular
  • I don't even know how this happens. The app had broken, again, so that the music sync was instead playing on both devices. But even when uninstalling spotify, this still happened??   How?? I r...
  • Noxee
  • Regular
  • 637 Views
  • 6 replies
  • 0 likes
  • 637 Views
  • 6 replies
  • 0 likes

Spotify randomly pauses and resumes on its own.

PlanPremiumCountryUSADeviceSamsung Galaxy Note9Operating SystemAndroid Pie My Question or IssueI recently (last 3-4 days) started having a problem where while listening to Spotify the music will randomly pause and if left for about 30-45 seconds it w...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy Note9 Operating System Android Pie   My Question or Issue I recently (last 3-4 days) started having a problem where while listening to Sp...
  • Not applicable
  • 2690 Views
  • 3 replies
  • 4 likes
  • 2690 Views
  • 3 replies
  • 4 likes

Superuser Contribution audio stops playing at the start of some songs

PlanPremiumCountryIrelandDevicePixel 7Operating SystemAndroid 14 My Question or Issueevery once in a while ill be listening to an album, playlist or queue and a song will come on, except the audio just doesnt play. idk why, it just doesnt. it says th...

  • Music Fan
  • Plan Premium Country Ireland Device Pixel 7 Operating System Android 14   My Question or Issue every once in a while ill be listening to an album, playlist or queue and a song will com...
  • Maria
  • Moderator
  • 6177 Views
  • 10 replies
  • 0 likes
  • Android
    Android 14
    audio
    audio bug
    Audio not playing
    progress bar
  • 6177 Views
  • 10 replies
  • 0 likes

Superuser Contribution Keyboard Disappears from Search When Internet Connects

PlanPremiumCountryUSADeviceGalaxy S20Operating SystemAndroid My Question or IssueWhen first opening the app and searching, the keyboard will disappear suddenly after a brief period, causing me to unintentionally click whatever was behind the keyboard...

  • Casual Listener
  • Plan Premium Country USA Device Galaxy S20 Operating System Android   My Question or Issue When first opening the app and searching, the keyboard will disappear suddenly after a brief ...
  • Maria
  • Moderator
  • 480 Views
  • 3 replies
  • 0 likes
  • 480 Views
  • 3 replies
  • 0 likes

How do I prevent Spotify from opening automatically on startup

Super annoying when it automatically opens and starts playing where it left off

  • Visitor
  • Super annoying when it automatically opens and starts playing where it left off
  • Bittencourt
  • Spotify Star
  • 699 Views
  • 1 replies
  • 0 likes
  • 699 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car Mode doesn't auto-enable in my car

PlanPremiumCountryIrelandDeviceMotorola G8 Power, 2014 Renault Fluence with standard bluetooth radioOperating System(Android 11) In the last few days, Car Mode doesn't enable when I'm in my car. The feature is there if I go to settings and swith from...

  • Regular
  • Plan Premium Country Ireland Device Motorola G8 Power, 2014 Renault Fluence with standard bluetooth radio Operating System (Android 11)   In the last few days, Car Mode doesn't enable w...
  • wendycaroline911
  • Casual Listener
  • 9061 Views
  • 16 replies
  • 4 likes
  • car mode
  • 9061 Views
  • 16 replies
  • 4 likes

Solved!! Car mode - Screen always on not working

PlanFamily PremiumCountryItalyDeviceSamsung Galaxy Note 9Operating SystemAndroid Pie My Question or IssueI use an aux cable because I have no bluetooth connection in my car radio. So, I have to set the car mode manually (ok). I also check the "always...

  • Casual Listener
  • Plan Family Premium Country Italy Device Samsung Galaxy Note 9 Operating System Android Pie   My Question or Issue I use an aux cable because I have no bluetooth connection in my car r...
  • wendycaroline911
  • Casual Listener
  • 5656 Views
  • 5 replies
  • 0 likes
  • 5656 Views
  • 5 replies
  • 0 likes

Unable to connect Spotify for Pioneer Avh-Z5250, error: No Device Connected....

I recently bought the Pioneer AVH-Z5250BT, and I am having a problem trying to get the Spotify in dash to work via bluetooth for my samsung/android phone. It is working via bluetooth audio (which I cannot control my spotify library, playlist l, selec...

  • Casual Listener
  • I recently bought the Pioneer AVH-Z5250BT, and I am having a problem trying to get the Spotify in dash to work via bluetooth for my samsung/android phone. It is working via bluetooth audio (which I c...
  • AdelT
  • Newbie
  • 1606 Views
  • 2 replies
  • 0 likes
  • 1606 Views
  • 2 replies
  • 0 likes

Superuser Contribution On Google Maps quick menu choice (view Playlists) not working anymore!

Hi! During navigation mode on Google Maps the Spotify bar is shown with music playing (screenshot) . In the past if I clicked on bar it opens a quick menu to choose a Playlist. Now instead it opens directly Spotify app. This is annoying since navigat...

  • Casual Listener
  • Hi! During navigation mode on Google Maps the Spotify bar is shown with music playing (screenshot) . In the past if I clicked on bar it opens a quick menu to choose a Playlist. Now instead it opens d...
  • anto0192
  • Casual Listener
  • 588 Views
  • 2 replies
  • 0 likes
  • google maps
    google maps integration
  • 588 Views
  • 2 replies
  • 0 likes

Superuser Contribution song titles disappearing from now playing bar

PlanPremiumCountryIrelandDevicePixel 8Operating SystemAndroid 14 My Question or Issuetheres been many occasions in which the title of whatever song im listening to will disappear from the now playing bar and the bottom of the spotify app and i have t...

  • Music Fan
  • Plan Premium Country Ireland Device Pixel 8 Operating System Android 14   My Question or Issue theres been many occasions in which the title of whatever song im listening to will disap...
  • Ivelina
  • Moderator
  • 869 Views
  • 3 replies
  • 0 likes
  • 869 Views
  • 3 replies
  • 0 likes

Solved!! Fade in and out effects when pausing and resuming the songs are absent in android.

As you can see in the topic, the fade in and out effects are not presented in android when pausing and resuming the songs. Unlike in other OS e.g. iOS or Windows. This is not an issue but if Spotify improve this, it would be great!PlanPremiumDevicere...

  • Regular
  • As you can see in the topic, the fade in and out effects are not presented in android when pausing and resuming the songs. Unlike in other OS e.g. iOS or Windows. This is not an issue but if Spotify ...
  • Amay
  • Spotify Star
  • 1014 Views
  • 1 replies
  • 0 likes
  • 1014 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists sind nach Neustart vom Handy weg

Playlists sind nach einem Neustart vom Smartphone weg!Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterladen! Ich habe mein Smartphone bereit neu aufgesetzt, ...

  • Casual Listener
  • Playlists sind nach einem Neustart vom Smartphone weg! Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterla...
  • mariiiiiechen
  • Visitor
  • 4611 Views
  • 10 replies
  • 1 likes
  • 4611 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Mobile app steals playback from desktop app when I put my earbuds away

If I play some music on my phone, then change the playback device to my computer, the music begins playing from my computer as expected. However, when I put earbuds away (and I tested this to confirm that it is the earbuds, it doesn't happen if I don...

  • Music Fan
  • If I play some music on my phone, then change the playback device to my computer, the music begins playing from my computer as expected. However, when I put earbuds away (and I tested this to confirm...
  • theolaa
  • Music Fan
  • 751 Views
  • 6 replies
  • 0 likes
  • 751 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify Android keeps stopping playing when on Bluetooth

PlanPremiumCountryMexicoDeviceOnePlus 7Operating SystemOxygenOS 10.03 / Android 10My Question or IssueAudio keeps stopping randomly, after few minutes playing, only when on Bluetooth.I actually only use spotify when connected to something Bluetooth, ...

  • Regular
  • Plan Premium Country Mexico Device OnePlus 7 Operating System OxygenOS 10.03 / Android 10 My Question or Issue Audio keeps stopping randomly, after few minutes playing, only when on Bluetoot...
  • Notmatteblack
  • Casual Listener
  • 26442 Views
  • 21 replies
  • 9 likes
  • 26442 Views
  • 21 replies
  • 9 likes