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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114955 Views

27 replies

4 likes

  • 114955 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231164 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231164 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590441 Views

79 replies

3 likes

  • 590441 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485122 Views

580 replies

42 likes

Account
Free
  • 485122 Views
  • 580 replies
  • 42 likes

Superuser Contribution Downloaded podcasts won't play

I have downloaded a few podcast episodes to listen to when I am out of cell service range. However whenever I am out of signal the episodes won't play. I press the party button but nothing happens.Yes, music plays just fine offline.Yes, I am trying t...

Newbie

I have downloaded a few podcast episodes to listen to when I am out of cell service range. However whenever I am out of signal the episodes won't play. I press the party button but nothing happens. ...

CHEEDWEED

Visitor

12378 Views

6 replies

0 likes

  • 12378 Views
  • 6 replies
  • 0 likes

AI Playlist

PlanStudent Premium CountryUnited States DevicePixel 6 ProOperating SystemAndroid 14 My Question or IssueAfter release of Spotifys new AI Playlist feature and updating the upp, uninstalling the app, and clearing my storage the AI playlist feature sti...

Casual Listener

Plan Student Premium  Country United States   Device Pixel 6 Pro Operating System Android 14   My Question or Issue After release of Spotifys new AI Playlist feature and upd...

Justus_HB

Regular

857 Views

3 replies

0 likes

  • 857 Views
  • 3 replies
  • 0 likes

If you can't stop these stupid ads between two songs

If you stop caring about the reviews and can't stop playing stupid ads between songs I will file a case against you. And I can't take premium stupid people.

Visitor

If you stop caring about the reviews and can't stop playing stupid ads between songs I will file a case against you. And I can't take premium stupid people.

Mitre226644

Roadie

613 Views

2 replies

0 likes

  • 613 Views
  • 2 replies
  • 0 likes

Superuser Contribution Some podcasts not playing

PlanPremiumCountryGermanyDevicepixelOperating SystemAndroid My Question or IssueSome podcasts won't play, others will without problems.Did the troubleshooting steps and also chatted with support, no help, just a lot of time wasted. The progress bar i...

Visitor

Plan Premium Country Germany Device pixel Operating System Android   My Question or Issue Some podcasts won't play, others will without problems. Did the troubleshooting steps and als...

AlejaR

Moderator

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I start a track it is at low volume for half a second then jumps up.

To reproduce I start a track and it's fine. Then I restart it and the volume drops for half a second at the start of the song. Same thing when an album or playlist track starts. Lie volume for first note or two. Very annoying. Cross fade is off

Newbie

To reproduce I start a track and it's fine. Then I restart it and the volume drops for half a second at the start of the song. Same thing when an album or playlist track starts. Lie volume for first ...

MihailY

Moderator

687 Views

1 replies

0 likes

  • 687 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have Galaxy S24 and I don't get notifications from Spotify

I've checked that the Notifications permission is allowed on the settings of the phone, I've checked the notifications settings in Spotify But still it's not working.

Casual Listener

I've checked that the Notifications permission is allowed on the settings of the phone, I've checked the notifications settings in Spotify But still it's not working.

MihailY

Moderator

1500 Views

7 replies

0 likes

  • 1500 Views
  • 7 replies
  • 0 likes

Superuser Contribution Why does My Spotify keep playing only the songs from my liked list

I want to play a different playlist but when I press play it gives me the first song but then it only plays song from my liked list and I'm really sorry to bother but it's quite frustrating because I can't figure out what it wrong.

Visitor

I want to play a different playlist but when I press play it gives me the first song but then it only plays song from my liked list and I'm really sorry to bother but it's quite frustrating because I...

AlejaR

Moderator

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't run in background in BYD Seagull Car Tablet (android)

PlanPremiumCountryJordanDeviceBYD Seagull Car AndroidOperating System My Question or IssueJust got a BYD Seagull Car and dowloaded Spotify onto the infotainment tablet. Logged in and it works great and even allows me to download playlists and song, h...

Visitor

Plan Premium Country Jordan Device BYD Seagull Car Android Operating System     My Question or Issue Just got a BYD Seagull Car and dowloaded Spotify onto the infotainment tablet....

Novy

Moderator

2481 Views

1 replies

0 likes

  • 2481 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App crash when sorting/filtering podcasts

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 8Operating SystemAndroid 14Version8.9.82.620 My Question or IssueSpotify is crashing whenever I try to sort or filter a podcast. Whichever podcast I go into, if I try to change the sort order or filt...

Casual Listener

  Plan Premium Country United Kingdom Device Google Pixel 8 Operating System Android 14 Version 8.9.82.620   My Question or Issue Spotify is crashing whenever I try to sort or ...

Jruth85

Casual Listener

2929 Views

6 replies

1 likes

  • 2929 Views
  • 6 replies
  • 1 likes

Superuser Contribution música

Que tal tengo un problema que realmente me esta frustrando es el siguiente, al tener spotify en reproducción tengo el voluntario

Visitor

Que tal tengo un problema que realmente me esta frustrando es el siguiente, al tener spotify en reproducción tengo el voluntario 

AlejaR

Moderator

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Posso solo mettere in pausa-I can only pause

Listening podcast with locked screen I can only pause, I can not skip....why? Dal menù a tendina o con lo schermo bloccato posso solo mettere in pausa i podcast, non posso ne passare al episodio successivo né skippare di 15 secondi.... Come mai? Plan...

Casual Listener

Listening podcast with locked screen I can only pause, I can not skip....why?   Dal menù a tendina o con lo schermo bloccato posso solo mettere in pausa i podcast, non posso ne passare al epis...

Maria

Moderator

1923 Views

9 replies

2 likes

  • 1923 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution How NOT to change playback device from Sonos to Android when leaving home?

Hi, I am using the spotify app on an Android to play music on Sonos speakers. That works well until I get into the car (or change the Android user). In these cases the music continues to play on my phone. I do see the usecase for that, but in my case...

Newbie

Hi, I am using the spotify app on an Android to play music on Sonos speakers. That works well until I get into the car (or change the Android user). In these cases the music continues to play on my p...

Dessi

Moderator

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Superuser Contribution App keeps removing my downloads from playlists

I am in on premium individual plan. I download all songs from all my playlists. Occasionally when I add songs all my downloads disappear and I have to redownload. I have limited data on my phone this really really sucksPlanFree/PremiumCountry Device(...

Visitor

I am in on premium individual plan. I download all songs from all my playlists. Occasionally when I add songs all my downloads disappear and I have to redownload. I have limited data on my phone this...

Joan

Moderator

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution music stuttering/pausing when phone closed and resumes when phone turns on

PlanPremiumDeviceGoogle Pixel 6aOperating SystemAndroid 14My Question or IssueWhen I listen to Spotify with just my phone's speakers, the music will randomly pause or lag out when my phone turns off. It plays for a few seconds and usually just comple...

Casual Listener

Plan Premium Device Google Pixel 6a Operating System Android 14 My Question or Issue When I listen to Spotify with just my phone's speakers, the music will randomly pause or lag out when my ph...

iliketoeatfish

Visitor

2981 Views

6 replies

0 likes

  • 2981 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Super Slow, Unresponsive, Won't Pause or Load - Account Issue

PlanPremiumCountryUK / CzechiaDeviceSamsung A32 and ChromebookOperating SystemMost recent Android OS / Version 129.0.6668.99 (Official Build) (64-bit) My Question or IssueEver since coming to Czechia, Spotify is becoming slower. When I click pause on...

Casual Listener

Plan Premium Country UK / Czechia Device Samsung A32 and Chromebook Operating System Most recent Android OS / Version 129.0.6668.99 (Official Build) (64-bit)   My Question or Issue...

PepeMontagna

Casual Listener

1098 Views

2 replies

0 likes

  • 1098 Views
  • 2 replies
  • 0 likes

Superuser Contribution Im not able to block podcasts from my feed!

I have a paid subscription (still) and im not able to block cerain podcasts from my feed. It gets even better im getting this podcast (better offline) continuesly in my feed. I already downvoted it (and keep doing this with all the podcasts) so it se...

Newbie

I have a paid subscription (still) and im not able to block cerain podcasts from my feed. It gets even better im getting this podcast (better offline) continuesly in my feed. I already downvoted it (...

USAOz

Casual Listener

1201 Views

4 replies

2 likes

  • 1201 Views
  • 4 replies
  • 2 likes

Solved!! Seems like someone hacked my account

There are playlist and songs I haven't played. Sometimes my music is stopped and other music begins. There were some other devices that were on my account which I deleted, but they are still accessing my account. It's annoying but I worry even more a...

Casual Listener

There are playlist and songs I haven't played. Sometimes my music is stopped and other music begins. There were some other devices that were on my account which I deleted, but they are still accessin...

Bleebs

Visitor

1058 Views

3 replies

0 likes

  • 1058 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify app On android 14 has stopped working

PlanPremiumCountryNetherlandsDevicePixel 8 ProOperating SystemAndroid 14Spotify Version8.9.2.169 My Question or IssueSince 2 weeks I can't open Spotify anymore, it will pop open and show a black screen then just minimise. I'm logged in via Facebook, ...

Casual Listener

Plan Premium Country Netherlands Device Pixel 8 Pro Operating System Android 14 Spotify Version 8.9.2.169   My Question or Issue Since 2 weeks I can't open Spotify anymore, it will p...

Not applicable

38677 Views

7 replies

0 likes

  • 38677 Views
  • 7 replies
  • 0 likes