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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 28231 Views
  • 13 replies
  • 33 likes
  • 28231 Views
  • 13 replies
  • 33 likes

Picture on Profile

How do I change my profile pic? Been trying to find a way for ages...

  • Newbie
  • How do I change my profile pic? Been trying to find a way for ages...
  • tin-tina
  • Regular
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Local Files

-Im using Spotify Premium as well as an Iphone 6 and a Macbook air First, I downloaded a song onto my itunes from my laptop, then I checked my local files for the song and created a playlist with the local song. Next, I made sure my wifi was the same...

  • Casual Listener
  • -Im using Spotify Premium as well as an Iphone 6 and a Macbook air   First, I downloaded a song onto my itunes from my laptop, then I checked my local files for the song and created ...
  • sdschramm
  • Roadie
  • 386 Views
  • 3 replies
  • 0 likes
  • 386 Views
  • 3 replies
  • 0 likes

Solved!! Why can't we drag to seek from the iPhone lock screen?

What I mean is why can't we drag the indicator showing where we are in the song from the lock screen, like we can for Apple's Music app? Is this Apple's policy? Spotify not considering it a priority? Something I have to fix on my end? Thanks for any ...

  • Newbie
  • What I mean is why can't we drag the indicator showing where we are in the song from the lock screen, like we can for Apple's Music app? Is this Apple's policy? Spotify not considering it a priority?...
  • skyler17
  • Newbie
  • 1359 Views
  • 2 replies
  • 0 likes
  • 1359 Views
  • 2 replies
  • 0 likes

Album radio keeps playing after album ends.

After my album ends Spotify continues to play music based on the album. And yes my autoplay is off and I just updated.How do I fix this?

  • Casual Listener
  • After my album ends Spotify continues to play music based on the album. And yes my autoplay is off and I just updated. How do I fix this?
  • thedess25
  • Casual Listener
  • 437 Views
  • 2 replies
  • 1 likes
  • 437 Views
  • 2 replies
  • 1 likes

Changed card details

I lost my debit card and had to cancel it therefore my Spotify payment didn't go through, my new card has arrived and spotify is telling my something went wrong when I put my details in so I tried again and the same thing happened but my bank says th...

  • Newbie
  • I lost my debit card and had to cancel it therefore my Spotify payment didn't go through, my new card has arrived and spotify is telling my something went wrong when I put my details in so I tried ag...
  • jairosk8
  • Music Fan
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

My subscription

I'm being charged for Spotify premium but only allowed to used Spotify free even when I'm logged in. How to fix this?

  • Visitor
  • I'm being charged for Spotify premium but only allowed to used Spotify free even when I'm logged in. How to fix this?
  • jairosk8
  • Music Fan
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Offline

Yesterday I upgraded my account to premium, and downloaded songs on my library. Today, I opened the app in an area of bad coverage for mobile data, and the songs took a long time to load because they were no longer downloaded and were loading off the...

  • Casual Listener
  • Yesterday I upgraded my account to premium, and downloaded songs on my library. Today, I opened the app in an area of bad coverage for mobile data, and the songs took a long time to load because they...
  • ToolboxT
  • Roadie
  • 400 Views
  • 3 replies
  • 0 likes
  • 400 Views
  • 3 replies
  • 0 likes

Delete everything

Is there anyway you could delete all your saved songs, albums, playlists, etc... simultaneously? I have a little bit too much to go one by one

  • Newbie
  • Is there anyway you could delete all your saved songs, albums, playlists, etc... simultaneously? I have a little bit too much to go one by one
  • Maxim
  • Spotify Star
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes

Spotify Running - "Recommended for you" playlist no longer available?

One of my favorite features in running mode was being able to select a "recommended for you" playlist that you could set the BPM to. Now I can't find it. Did that get moved over to Nike Run Club and deleted? It was great to have an eclectic mix at th...

  • Regular
  • One of my favorite features in running mode was being able to select a "recommended for you" playlist that you could set the BPM to. Now I can't find it. Did that get moved over to Nike Run Club and ...
  • Isa_mar
  • Newbie
  • 650 Views
  • 3 replies
  • 3 likes
  • 650 Views
  • 3 replies
  • 3 likes

Superuser Contribution Previous and Next Buttons on Iphone do the opposite

When I disable shuffle on my Spotify on iOS it should play songs from the top down in order. Pressing next skips to the next song below clicking previous for the song above. However, some of my playlists do the opposite. I would press next and it ski...

  • Casual Listener
  • When I disable shuffle on my Spotify on iOS  it should play songs from the top down in order. Pressing next skips to the next song below clicking previous for the song above. However, some of my...
  • jly004
  • Casual Listener
  • 374 Views
  • 2 replies
  • 0 likes
  • 374 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't use Data to Stream Music?

I can only use Spotify when I'm using Wifi. When I switch to data (3G/4G), it says Spotify is Offline. So I pay the subscription fee every month and you're telling me I need Wifi to stream music??Please help.P/S : my data connectivity is strong, I ca...

  • Newbie
  • I can only use Spotify when I'm using Wifi. When I switch to data (3G/4G), it says Spotify is Offline. So I pay the subscription fee every month and you're telling me I need Wifi to stream music?? ...
  • Maria_B
  • Moderator
  • 811 Views
  • 1 replies
  • 0 likes
  • 811 Views
  • 1 replies
  • 0 likes

Solved!! radio playlist

De um tempo pra cá sempre que termina uma playlist minha começa uma radio dela. Tem como evitar que isso aconteça? obrigado

  • Newbie
  • De um tempo pra cá sempre que termina uma playlist minha começa uma radio dela. Tem como evitar que isso aconteça? obrigado
  • Bittencourt
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Solved!! My own playlist starts radio once finished

I have a playlist of 5 songs I like to listen to getting ready. I don't want these to repeat, I want them to stop when finished.I don't have the repeat button on, and previous to the recent update it would simply stop when done. Now however, it immed...

  • Visitor
  • I have a playlist of 5 songs I like to listen to getting ready. I don't want these to repeat, I want them to stop when finished. I don't have the repeat button on, and previous to the recent updat...
  • user-removed
  • Not applicable
  • 343 Views
  • 2 replies
  • 2 likes
  • 343 Views
  • 2 replies
  • 2 likes

iPhone 4

Ich habe meiner Tochter ein iPhone 4 besorgt welches sich nicht auf IOS 8 upgraden lässt da Apple dieses nicht mehr unterstützt.Ist es möglich eine alte Version zu Installieren?

  • Newbie
  • Ich habe meiner Tochter ein iPhone 4 besorgt welches sich nicht auf IOS 8 upgraden lässt da Apple dieses nicht mehr unterstützt. Ist es möglich eine alte Version zu Installieren?
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

Album automatically downloaded

There are some albums that I never listened too being automatically downloaded, how do I stop this?

  • Newbie
  • There are some albums that I never listened too being automatically downloaded, how do I stop this?
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

1) Can't delete song from iPhone while playing 2) Spotify crashes when switching away

2) I have added hundreds of songs that I may or may not enjoy to a particular playlist. When I'm listening it's usually while jogging or driving and if I hear a song I dislike, I want to delete it there and then. I don't have any way to write the son...

  • Casual Listener
  • 2) I have added hundreds of songs that I may or may not enjoy to a particular playlist. When I'm listening it's usually while jogging or driving and if I hear a song I dislike, I want to delete it th...
  • musiccornercv
  • Roadie
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Plays random songs after playlist is over.

How come after I listen to my whole playlist spotify starts playing random songs ive never heard before. I want it to repeat the playlist automatically, and since I listen while I drive having to pull my phone out and press shuffle again is not the s...

  • Newbie
  • How come after I listen to my whole playlist spotify starts playing random songs ive never heard before. I want it to repeat the playlist automatically, and since I listen while I drive having to pul...
  • Gonza_a
  • Newbie
  • 8002 Views
  • 2 replies
  • 0 likes
  • 8002 Views
  • 2 replies
  • 0 likes

Spotify pauses music when using google in Safari

I'm on an iPad Air 2 and on the latest version of IOS and and latest Spotify update.Every time I go to google however my music will pause. I can can go to bing, yahoo or any other search engine and my music stays playing in the background. ive delete...

  • Newbie
  • I'm on an iPad Air 2 and on the latest version of IOS and and latest Spotify update. Every time I go to google however my music will pause. I can can go to bing, yahoo or any other search engine and...
  • 493 Views
  • 0 replies
  • 0 likes
  • 493 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Random" tracks won't play or stop playing after a 8-11 seconds

Hi, I have Spotify Premium and I keep having an issue with tracks not playing. I have this problem on both my iPhone and iPad. I have tried everything I've seen in earlier posts about this issue - I have logged out of the app, deleted it from my devi...

  • Newbie
  • Hi,   I have Spotify Premium and I keep having an issue with tracks not playing. I have this problem on both my iPhone and iPad. I have tried everything I've seen in earlier posts about this i...
  • Maria_B
  • Moderator
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with other dispositve connected to my account

It seems there is a dispositive connected to my account and I already removed all the dispositives but sometimes while I am listening to a playlist it shows that there is anothe iPhone connected and the other iPhone keeps changing my songs.I want jus...

  • Newbie
  • It seems there is a dispositive connected to my account and I already removed all the dispositives but sometimes while I am listening to a playlist it shows that there is anothe iPhone connected and ...
  • Maria_B
  • Moderator
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes