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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32705 Views

40 replies

9 likes

  • 32705 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96653 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1095 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294362 Views

60 replies

15 likes

  • 294362 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124053 Views

19 replies

38 likes

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  • 19 replies
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Sorting searches and popularity?

Sorting searches and popularity? When are these features comming to iOS ? They are rather critical

Casual Listener

Sorting searches and popularity? When are these features comming to iOS ?   They are rather critical

275 Views

0 replies

0 likes

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Can't search

On either my iPad or my iPhone. Just hangs. No matter who you search for. Fats Domino, Bill Frisell, Lady Gaga, doesn't matter. iPhone 3GS, iPad 1, both up to date. Any ideas, similarities, suggestions, rants? Bigfoot

Newbie

On either my iPad or my iPhone. Just hangs. No matter who you search for. Fats Domino, Bill Frisell, Lady Gaga, doesn't matter. iPhone 3GS, iPad 1, both up to date. Any ideas, similarities, suggestio...

boymcivor

Regular

3279 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Freezes about 1min 30 on every track

Using the app on my iPhone and never had any issues until now. Every track stops playing about 1min 30 into the song. Is there an issue at the moment? Can anyone from spotify give me clarification on this and if so when do they expect the issue to be...

Newbie

Using the app on my iPhone and never had any issues until now. Every track stops playing about 1min 30 into the song. Is there an issue at the moment? Can anyone from spotify give me clarification on...

robertdean916

Casual Listener

1015 Views

6 replies

0 likes

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Spotify stalls on just one iPhone

I've got Spotify working perfectly on the desktop, iPad, through Sonos and on one iPhone. On the second household iPhone, it was working fine for several weeks - now it will display the playlists, starts to play but stops halfway through the first ra...

Regular

I've got Spotify working perfectly on the desktop, iPad, through Sonos and on one iPhone. On the second household iPhone, it was working fine for several weeks - now it will display the playlists, st...

jwripple

Regular

1044 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Song in offline playlist is shorter than when played online

Hi, I have a weird issue which I can't resolve. I added the song "All My Days" by Alexi Murdoch to a playlist in the Windows app. On my iPhone the same playlist has been marked to be available offline. The first time I did this the song downloaded bu...

Casual Listener

Hi,   I have a weird issue which I can't resolve. I added the song "All My Days" by Alexi Murdoch to a playlist in the Windows app. On my iPhone the same playlist has been marked to be avail...

weblocust

Casual Listener

771 Views

2 replies

0 likes

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  • 2 replies
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How do I listen to an album without having to fast forward to the next track?

I have Spotify on my IPhone, and need to press fast forward when I am listening to an album to listen to the next track every time, instead of it automatically doing it. I have looked in my settings and can't find a fix for it. Can anyone help me wit...

Newbie

I have Spotify on my IPhone, and need to press fast forward when I am listening to an album to listen to the next track every time, instead of it automatically doing it. I have looked in my...

RMc99

Newbie

579 Views

2 replies

0 likes

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Tracks won't play at all or it takes several minutes to start playing

I have tracks that play fine on the desktop but have issues with your iOS app on the iPhone and iPad. The tracks are in a playlist and the playlist just stops at those tracks. I have seen it play after about 5 minutes or not at all. I am on wi-fi wit...

Music Fan

I have tracks that play fine on the desktop but have issues with your iOS app on the iPhone and iPad.  The tracks are in a playlist and the playlist just stops at those tracks.  I have seen...

moonseal

Regular

1534 Views

3 replies

1 likes

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Set Mobile Password loop

When I try to set a password for my mobile device from my Spotify account page (yes I'm on Premium), I get an email in my inbox (as expected). The problem is, instead of a password in the email, I get a link that says, to set your password, click on ...

Regular

When I try to set a password for my mobile device from my Spotify account page (yes I'm on Premium), I get an email in my inbox (as expected).  The problem is, instead of a password in the email...

David

Spotify Legend

524 Views

1 replies

0 likes

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  • 1 replies
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no music on Spotify!

I was listening to an album and all of a sudden it stopped playing short of the last track. Now spotify won't play any music--all the searches come up blank (although downloaded tracks still play). Nothing wrong with my wifi, and no message saying"sp...

Casual Listener

I was listening to an album and all of a sudden it stopped playing short of the last track. Now spotify won't play any music--all the searches come up blank (although downloaded tracks still play). N...

David

Spotify Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Tracks not downloading to offline playlist

Hi,I keep having a message saying that I don't have enough memory to download songs to my iPhone, however I have several hundred megabytes free on my iPhone settings.Is this a problem with the App?Thanks, Jake

Newbie

Hi, I keep having a message saying that I don't have enough memory to download songs to my iPhone, however I have several hundred megabytes free on my iPhone settings. Is this a problem with the ...

703 Views

0 replies

0 likes

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Repeat syncing

Why is it that after I synced my iPhone with Spotify playlists disappear until I sync them again? Ik have to continuously sync my playlists? Why doesn't Spotify remember earlier syncs?

Newbie

Why is it that after I synced my iPhone with Spotify playlists disappear until I sync them again? Ik have to continuously sync my playlists? Why doesn't Spotify remember earlier syncs?

322 Views

0 replies

0 likes

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Impossibly Slow/Frozen Playlist Sync

I'm trying to sync a playlist and the device gets stuck 'Syncing 1 out of X'. I am on a corporate syncronous 100Mbps connection and I have absolutely no speed issues with any other service, desktop or mobile. I have tried all quality modes and disabl...

Spotify Legend

I'm trying to sync a playlist and the device gets stuck 'Syncing 1 out of X'. I am on a corporate syncronous 100Mbps connection and I have absolutely no speed issues with any other service, desktop...

439 Views

0 replies

0 likes

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Memory usage

If I store music offline, will it use memory on my iPhone 4?

Newbie

If I store music offline, will it use memory on my iPhone 4?

576 Views

0 replies

0 likes

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Trying to connect 2nd generation iTouch to Spotify

I can't download the app on my iTouch, so I'm trying to sync through a USB on my laptop, but my iTouch doesn't show up under devices. Do I really need to have the app? It says that I can connect with a USB, but it's not working. /: Help please? I've ...

Casual Listener

I can't download the app on my iTouch, so I'm trying to sync through a USB on my laptop, but my iTouch doesn't show up under devices. Do I really need to have the app? It says that I can connect with...

meahtenoha

Spotify

1181 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Cannot install on iPhone 3G?

Well I had Spotify on my phone last night and this morning I noticed that it was gone. I looked at the App Store and the only one there requires iOS 5.0 and up.

Newbie

Well I had Spotify on my phone last night and this morning I noticed that it was gone. I looked at the App Store and the only one there requires iOS 5.0 and up.

ingramrod85

Newbie

1680 Views

2 replies

0 likes

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  • 2 replies
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Changed facebook password now no spotify...??

I changed my fb password then went to go on spotify on iphone and it said I was not logged in. I hit ok thinking it would take me to a log in page but it went to like the song play screen but no track playing. I tried to share on fb so maybe I could ...

Newbie

I changed my fb password then went to go on spotify on iphone and it said I was not logged in. I hit ok thinking it would take me to a log in page but it went to like the song play screen but no trac...

282 Views

0 replies

0 likes

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Unable access free on mobile now?

Added the app and was able to access music for a day or so and then received a message that I would have to sign up for Premium? Can I have access to free on mobile for unlimited amount of time?

Casual Listener

Added the app and was able to access music for a day or so and then received a message that I would have to sign up for Premium?  Can I have access to free on mobile for unlimited amount of time?

rtaunton

Casual Listener

613 Views

4 replies

0 likes

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  • 4 replies
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only local files sync onto iphone 4S

i have several playlists on my spotify account on my laptop and had successfully synced all of them onto my iphone 4s when i bought it. the app i downloaded was slow and i deleted it and installed the same one again hoping it would work better. howev...

Casual Listener

i have several playlists on my spotify account on my laptop and had successfully synced all of them onto my iphone 4s when i bought it. the app i downloaded was slow and i deleted it and installed th...

zarifina

Regular

786 Views

2 replies

0 likes

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  • 2 replies
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will not sync

my tracks are not syncing, one album synced but not the rest. its not even done one track, is it something wrong with spotify or can i do something? Actually spotify says its on number 3 but i cant find any songs which have!

Regular

my tracks are not syncing, one album synced but not the rest. its not even done one track, is it something wrong with spotify or can i do something?   Actually spotify says its on number 3 b...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
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ipod

ohla en el ipod se bloquea ,,, muchas veses , se apaga queria saber si eso lo vais a soluciona

Casual Listener

ohla en el ipod se bloquea ,,, muchas veses , se apaga queria saber si eso lo vais a soluciona

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes