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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

238783 Views

56 replies

13 likes

  • 238783 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

159082 Views

507 replies

108 likes

  • 159082 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108329 Views

19 replies

38 likes

  • 108329 Views
  • 19 replies
  • 38 likes

iPhone premium app wont login through facebook

Just upgraded to premium, and installed the mobile app. When i open the app it has two options: to either sign in via facebook or through spotify details. I click login wiht Facebook and it opens my facebook app, but there is no way to open spotify. ...

Newbie

Just upgraded to premium, and installed the mobile app.  When i open the app it has two options: to either sign in via facebook or through spotify details.  I click login wiht Facebook and ...

rshar

Newbie

1019 Views

2 replies

0 likes

  • 1019 Views
  • 2 replies
  • 0 likes

iPod Touch

My iPod Classic died and most of the songs I had on it were from friends' iPods. I am thinking about getting an iPod Touch because I was able to find most of the songs on Spotify. It is my understanding that if I get Spotify Premium, I can listen to ...

Newbie

My iPod Classic died and most of the songs I had on it were from friends' iPods.  I am thinking about getting an iPod Touch because I was able to find most of the songs on Spotify.  It is m...

David

Spotify Legend

30288 Views

3 replies

2 likes

  • 30288 Views
  • 3 replies
  • 2 likes

Choppy Audio on iPad App

I am currently experiencing Choppy Audio on the iPad app using an iPad 3. I've noticed this many times, but it is more apparent in certain types of music than others. It sounds like the music is being played through a fan. It's subtle, you have to li...

Music Fan

I am currently experiencing Choppy Audio on the iPad app using an iPad 3.  I've noticed this many times, but it is more apparent in certain types of music than others.   It sounds like th...

Webern

Music Fan

1143 Views

2 replies

0 likes

  • 1143 Views
  • 2 replies
  • 0 likes

Error 404

Unable to login to Spotify on iPad and iPhone due to error 404. Working fine this morning. Thanks in advance for any help/updates

Regular

Unable to login to Spotify on iPad and iPhone due to error 404. Working fine this morning. Thanks in advance for any help/updates

Ils

Newbie

49631 Views

53 replies

16 likes

  • 49631 Views
  • 53 replies
  • 16 likes

Hide Unplayabe Tracks option behaving in reverse?

Hi, Perhaps someone could verify this for me. I've just sent the following through the website's contact form and got the usual first-line "try reinstalling etc" response. I seriously doubt this is specific to my device: "Hi, The "Hide Unplayable Tra...

Casual Listener

Hi,   Perhaps someone could verify this for me. I've just sent the following through the website's contact form and got the usual first-line "try reinstalling etc" response. I seriously doubt ...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Ipad3, AirPlay and ATV2

Hi, Hardware: iPad 3 and iphone 4, both with IOS 5.1.1 AppleTV2 connected by HDMI to reciever AirPort Express x 2 connected analog Problem: I can't get the ipad app to work with the ATV2; everything looks like its working, the song name pops up on th...

Newbie

Hi, Hardware: iPad 3 and iphone 4, both with IOS 5.1.1 AppleTV2 connected by HDMI to reciever AirPort Express x 2 connected analog Problem: I can't get the ipad app to work with the ATV2; everything ...

Remcohe

Casual Listener

739 Views

2 replies

0 likes

  • 739 Views
  • 2 replies
  • 0 likes

buttons iphone app slow to respond to touch

Hey, I noticed with the latest update that the buttons in the iphone app are very slow to respond.The problem is that I don't know whether this occured after the IOS update or the spotify update. Am I the only one experiencing this?Any ideas how I co...

Newbie

Hey,     I noticed with the latest update that the buttons in the iphone app are very slow to respond. The problem is that I don't know whether this occured after the IOS update or the ...

user-removed

Not applicable

1336 Views

3 replies

0 likes

  • 1336 Views
  • 3 replies
  • 0 likes

iPhone 4 app crashing on FB log-in

Trying to start the app up on my phone, I choose log-in via Facebook. Facebook app starts up and then crashes This occured today both before and after I upgraded to 5.1.1. Any help is appreciated!

Newbie

Trying to start the app up on my phone, I choose log-in via Facebook.  Facebook app starts up and then crashes   This occured today both before and after I upgraded to 5.1.1.   Any...

chaperzzz

Newbie

1841 Views

5 replies

0 likes

  • 1841 Views
  • 5 replies
  • 0 likes

Solved!! "Spotify for IOS 4" app and AirPlay

Sorry if this question has been already asked, but I'm unable to find it.I have an iPhone 4 with IOS 4.3. During a recent travel, I've had the chance to try the AirPlay system sending radio streaming from some dedicated apps (e.g. TuneIn Radio) insta...

Casual Listener

Sorry if this question has been already asked, but I'm unable to find it. I have an iPhone 4 with IOS 4.3. During a recent travel, I've had the chance to try the AirPlay system sending radio streami...

MM1001

Newbie

1866 Views

3 replies

0 likes

  • 1866 Views
  • 3 replies
  • 0 likes

Solved!! Pre-facebook version of spotify

Hi, I'm paying for Spotify Premium, and after a long time, I finally got Spotify working on my iPhone 3G (iOS 3.1.3). Only problem is: the version I'm using (the last one that supported this iOS) dates from the pre-Facebook times. There's no option t...

Casual Listener

Hi,   I'm paying for Spotify Premium, and after a long time, I finally got Spotify working on my iPhone 3G (iOS 3.1.3). Only problem is: the version I'm using (the last one that supported this...

hilmcc

Newbie

1868 Views

6 replies

0 likes

  • 1868 Views
  • 6 replies
  • 0 likes

Spotify doesnt play in my car when connected to the USB Iphone4s

I have a Iphone 4s. and updated to the new iOs 5.1. Now when i plug in my iphone to my car (2010 Scion Xb) it has two ports. 1 for AUX and USB "for ipod" before this use to work fine. i plug it in into my usb to listen to the music, and etc. and when...

Visitor

I have a Iphone 4s. and updated to the new iOs 5.1. Now when i plug in my iphone to my car (2010 Scion Xb) it has two ports. 1 for AUX and USB "for ipod" before this use to work fine. i plug it in in...

badphishska

Newbie

1301 Views

1 replies

1 likes

  • 1301 Views
  • 1 replies
  • 1 likes

Solved!! View Queue on iPad?

Is there a way to view my play queue in the new iPad version? A couple of days ago, I had queued up a bunch of songs, but I didn't end up playing them all. Today, I wanted to listen to a playlist and one song played and then one of the old songs I ha...

Music Fan

Is there a way to view my play queue in the new iPad version?  A couple of days ago, I had queued up a bunch of songs, but I didn't end up playing them all.  Today, I wanted to listen to a ...

andresgz

Newbie

123924 Views

104 replies

39 likes

  • 123924 Views
  • 104 replies
  • 39 likes

Poor Alpine iDA-X305S Support

Hi there, I was expecting Spotify would work fine with the Alpine iDA-X305S car stereo since it is sold with the 'Works With iPhone' icon.Playback using the Spotify app works but unfortunately I can't forward to the next song using the arrow key on m...

Casual Listener

Hi there,   I was expecting Spotify would work fine with the Alpine iDA-X305S car stereo since it is sold with the 'Works With iPhone' icon. Playback using the Spotify app works but unfortuna...

rmajic

Newbie

3240 Views

5 replies

1 likes

  • 3240 Views
  • 5 replies
  • 1 likes

Solved!! Playlists on iphone stuck Loading...

Hi, I have had a problem from time to time when it comes to playlists on my iphone. Usually it works fine and I can sync the playlists on all my devices. But every once in a while my playlists on iphone get stuck in some sort of loading mode. It is u...

Newbie

Hi,   I have had a problem from time to time when it comes to playlists on my iphone. Usually it works fine and I can sync the playlists on all my devices. But every once in a while my playlis...

MotoMage

Casual Listener

10273 Views

9 replies

0 likes

  • 10273 Views
  • 9 replies
  • 0 likes

Can't login on iPod Touch

Can't login on iPod Touch. I have my account connected to Facebook.After loggin on via facebook, it is asking my spotify login and password. I can't remember my password for spotify.I have already tried the special device account and password, with n...

Visitor

Can't login on iPod Touch. I have my account connected to Facebook. After loggin on via facebook, it is asking my spotify login and password. I can't remember my password for spotify. I have alread...

1645 Views

0 replies

0 likes

  • 1645 Views
  • 0 replies
  • 0 likes

Library different on iPad app..some albums missing!

Ok, on the iPad app search for Feist. her album "metals" isn't there. ( the interviews for the album are though under the same name but the actual album isn't). The album IS available via search. Searching on the android app for Feist shows all her a...

Roadie

Ok, on the iPad app search for Feist. her album "metals" isn't there. ( the interviews for the album are though under the same name but the actual album isn't). The album IS available via search. Sea...

walkention

Newbie

833 Views

2 replies

1 likes

  • 833 Views
  • 2 replies
  • 1 likes

Spotify Premium Mobile

Hi, I'm not able to play music on my iPhone even though I am a Premium member. I signed up today, what to do ?!

Newbie

Hi, I'm not able to play music on my iPhone even though I am a Premium member. I signed up today, what to do ?!

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Search function on Ipad

Is there anyway to search within each playlist on the Ipad app?

Newbie

Is there anyway to search within each playlist on the Ipad app?

626 Views

0 replies

0 likes

  • 626 Views
  • 0 replies
  • 0 likes

Syncing iPhone to Spotify through usb

I want to sync my music through usb with Spotify but I dont want to lose all my apps on my iphone. If i sync my iphone to spotify will I lose all my apps? Like I would if I sync my iphone to a new pc. Thanks

Casual Listener

I want to sync my music through usb with Spotify but I dont want to lose all my apps on my iphone. If i sync my iphone to spotify will I lose all my apps? Like I would if I sync my iphone to a new pc...

jaeeonr

Music Fan

1260 Views

1 replies

0 likes

  • 1260 Views
  • 1 replies
  • 0 likes