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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32722 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96667 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1095 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294366 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124054 Views

19 replies

38 likes

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  • 19 replies
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Iphone App Not Activating

I just upgraded to premium and it will not activate on my iPhone. I've uninstalled and installed the app several times and I am still not able to stream! Any help would be great!Thanks, Doug

Newbie

I just upgraded to premium and it will not activate on my iPhone. I've uninstalled and installed the app several times and I am still not able to stream! Any help would be great! Thanks, Doug

MattSuda

Spotify Star

640 Views

2 replies

0 likes

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  • 2 replies
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Problems with premium on iPhone

I just started my 30 day free trial of premium today. Everything works great on the computer, but my app still acts like I have a free account. I've tried redownloading the app, logging out and back in, and nothing seems to work. Help!

Newbie

I just started my 30 day free trial of premium today. Everything works great on the computer, but my app still acts like I have a free account. I've tried redownloading the app, logging out and back ...

MattSuda

Spotify Star

571 Views

3 replies

0 likes

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  • 3 replies
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Crashing when deleting "Liked from Radio"

Long time Spotify user who just resubbed after a short hiatus. Before I resubbed I checked out the free radio and thought it was a pretty cool feature. I "liked" some of the songs that I heard and the app automatically created a playlist called "Like...

Newbie

Long time Spotify user who just resubbed after a short hiatus. Before I resubbed I checked out the free radio and thought it was a pretty cool feature. I "liked" some of the songs that I heard and th...

352 Views

0 replies

0 likes

  • 352 Views
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iphone app volume normalization absent

I cannot find volume normalization in settings. I have the latest update on an iphone 3gs. Is it not available in this app?

Newbie

I cannot find volume normalization in settings. I have the latest update on an iphone 3gs. Is it not available in this app?

bi_harrington

Newbie

2344 Views

5 replies

0 likes

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  • 5 replies
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iPhone not syncing music to facebook over 3G

I've realised that since the latest release has come out that my music is no longer syncing to my facebook profile when my iPhone 4 using iOS 5 is connected to 3G. But when my phone is connected to my home WiFi it does sync the songs that I'm listeni...

Casual Listener

I've realised that since the latest release has come out that my music is no longer syncing to my facebook profile when my iPhone 4 using iOS 5 is connected to 3G. But when my phone is connected to m...

329 Views

0 replies

0 likes

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Shuffle using a playlist keeps repeating the same songs.

I dl a Rolling Stones Greatest Rock Hits playlist with 500 songs. But I don't see a way to play the playlist in any sequential order. All the songs in the playlist have little green arrows next to them. Then at the top I see three dots. When I touch ...

Regular

I dl a Rolling Stones Greatest Rock Hits playlist with 500 songs.  But I don't see a way to play the playlist in any sequential order.  All the songs in the playlist have little green arrow...

1042 Views

0 replies

2 likes

  • 1042 Views
  • 0 replies
  • 2 likes

Select a song and goes right to radio

Does anyone know what I can do so when I'm in my starred folder and select a song it doesnt bring me straight to radio?? This is very weird and have never had any problems with this app before.

Newbie

Does anyone know what I can do so when I'm in my starred folder and select a song it doesnt bring me straight to radio??  This is very weird and have never had any problems with this app before.

242 Views

0 replies

0 likes

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Browsing Wilco - A Ghost is Born is incorrect on iPhone, correct on computer

If I view the album A Ghost Is Born on the phone, it displays an imcomplete track listning - even lists b-sides like Panthers that aren't available on the computer. On the computer it brings up the complete album. If i search the album on the web, an...

Newbie

If I view the album A Ghost Is Born on the phone, it displays an imcomplete track listning - even lists b-sides like Panthers that aren't available on the computer. On the computer it brings up the c...

danc27

Roadie

882 Views

4 replies

0 likes

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Spotify showing unplayable tracks even when set to not show them

Is this just a bug? I'm being teased with a ton of albums I can't play. I'm a premium user and when I click on an unplayable track it wants me to create a station. Is this normal?

Casual Listener

Is this just a bug? I'm being teased with a ton of albums I can't play. I'm a premium user and when I click on an unplayable track it wants me to create a station. Is this normal?

leefaulkner

Casual Listener

857 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Never had an issue syncing with iPhone 4 - But now I do :( Help!

Hi all, I never had an issue syncing my iPhone4 to Spotify via the USB or WiFi. I don't know if this might be the reason, but since I've had the the latest iPhone software update, Spotify does not acknowledge my iPhone via USB connection or WiFi. I'v...

Casual Listener

Hi all,   I never had an issue syncing my iPhone4 to Spotify via the USB or WiFi.   I don't know if this might be the reason, but since I've had the the latest iPhone software update, S...

rossflynn

Newbie

2657 Views

3 replies

0 likes

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  • 3 replies
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Tracks not available

I have a premium account and using iOS (iPhone, iPad) as well as OS X. Some of the tracks are available for streaming and some are not (i.e. Marcus Miller, PinkFloyd). They are in gray on iOS devices with a popup 'Track Unavailable You can still star...

Casual Listener

I have a premium account and using iOS (iPhone, iPad) as well as OS X. Some of the tracks are available for streaming and some are not (i.e. Marcus Miller, PinkFloyd). They are in gray on iOS devices...

daniel123451234

Newbie

4736 Views

7 replies

0 likes

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Solved!! Certain local files refuse to sync

I have an offline list made up entirely of local files. Most of the files sync to my iPod with no problem, but about two dozen of these files refuse to sync. Deleting and reinstalling the iOS app and resyncing the list didn't help. I've noticed that ...

Gig Goer

I have an offline list made up entirely of local files. Most of the files sync to my iPod with no problem, but about two dozen of these files refuse to sync. Deleting and reinstalling the iOS app and...

alf1969

Casual Listener

1749 Views

4 replies

0 likes

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  • 4 replies
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iPhone won't play through playlist/won't load or play next song, HELP?

I have Spotify on my iPhone, and I will play a song and it won't automatically move on to the next song... so when the end of the song I chose comes, it picks the next song but never loads it, so I have to pause and play it again or skip to the next ...

Casual Listener

I have Spotify on my iPhone, and I will play a song and it won't automatically move on to the next song... so when the end of the song I chose comes, it picks the next song but never loads it, so I h...

1005 Views

0 replies

1 likes

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Please help, Radio station problems..

I was listening to a radio station from dR sound effects, and a track called "juicey porn orgasm" played, and was added to my radio station, and i cant get it off my radio station, and there is a bunch of recomendations for porn sounds.. And you can ...

Music Fan

I was listening to a radio station from dR sound effects, and a track called "juicey porn orgasm" played, and was added to my radio station, and i cant get it off my radio station, and there is a bun...

Elpower

Music Fan

601 Views

3 replies

0 likes

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  • 3 replies
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Spotify purchase doesn't work

I bought Spoitfy Premium yesterday but it doesn't work for me. Help? I've got a receipt but it doesn't work at all..

Newbie

I bought Spoitfy Premium yesterday but it doesn't work for me. Help? I've got a receipt but it doesn't work at all..

meahtenoha

Spotify

707 Views

3 replies

0 likes

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  • 3 replies
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iPhone 4S login issue - cannot login anymore

I have a Spotify Premium Account. It works fine on my MacBook Pro, and it used to work on my iPhone 4Gs until a few days ago. When I open the app on the iPhone, I am prompted to login either with Facebook or with Spotify details. When I attempt the F...

Newbie

I have a Spotify Premium Account.  It works fine on my MacBook Pro, and it used to work on my iPhone 4Gs until a few days ago.   When I open the app on the iPhone, I am prompted to logi...

782 Views

0 replies

0 likes

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SAYING IVE NOT GOT PREMIUM..

Phone is not showing any playlists or anything. Just bought premium again to see if thats the issue? Premium is working fine on my mac. Any ideas!? Also, will I be getting charged twice now, cos it looks like I've got 2 receipts there for 9.99. Cheer...

Casual Listener

Phone is not showing any playlists or anything. Just bought premium again to see if thats the issue? Premium is working fine on my mac. Any ideas!? Also, will I be getting charged twice now, cos it l...

chrismcgee

Casual Listener

446 Views

3 replies

0 likes

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  • 3 replies
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Search failing

Trying to search music on my iPhone app and getting a message saying search unavailable!I've tried reinstalling the app but it's still not working. The radio and playlists work just not the search! Any advice?

Casual Listener

Trying to search music on my iPhone app and getting a message saying search unavailable! I've tried reinstalling the app but it's still not working. The radio and playlists work just not the search!...

David

Spotify Legend

1285 Views

8 replies

0 likes

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  • 8 replies
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Iphone 3g

Kommer inte in på Spotrify,trots jag är premium medlem. Varför ? fiske.steckenjock@gmail.com

Casual Listener

Kommer inte in på Spotrify,trots jag är premium medlem. Varför ? fiske.steckenjock@gmail.com

19630917

Casual Listener

453 Views

1 replies

0 likes

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  • 1 replies
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iPhone will not sync with my mac..

As the subject says, my iPhone will not sync with Spotify on my Mac running Lion and latest version of spotify.

Newbie

As the subject says, my iPhone will not sync with Spotify on my Mac running Lion and latest version of spotify.

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes