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3-month Subscription December Promo Issues

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3-month Subscription December Promo Issues

I subscribed to Spotify's 3-month promo on December 2015 but now Spotify wants me to pay for premium again! Is there a live chat support I can contact?

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Accepted Solutions
Marked as solution

Hey there, welcome to the community!
Unfortunately, there is no live chat. However you can use the contact form to get a Spotify staff member to check on your subscription details for you...

Hope this helped!
K

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Treat others the way you want to be treated!
I can help in english, français or ελληνικά
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View solution in original post

2 Replies
Marked as solution

Hey there, welcome to the community!
Unfortunately, there is no live chat. However you can use the contact form to get a Spotify staff member to check on your subscription details for you...

Hope this helped!
K

-------------------------------------------------------------------------

Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

Thank you!

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