Account Disabled - Support Unresponsive

[RobWhitehead]

I am submitting from my personal account. The email address that i use for my professional podcast is associated with what seems to be a disabled account. Spotify support reps ended support chats even though i provided proof of the associated email ownership. It is suddenly unavailable and log-in/password reset shows inaccurately that the email is not associated with a Spotify account. Please assist.

The show was previously found here:   

and here for Spotify for Podcasters: https://podcasters.spotify.com/pod/show/dicesized

[Montfrooij]

That is not the problem with me. I did get emails from Spotify before the account was disabled in their database. Their email always went straight to to my inbox and there is no blocking going on (this was a new email address especially made for my artist page)

[Vixxy1982]

I have checked my spam folder, I have no emails from Spotify and I do not have them blocked. Still having the same problem, sending angry email their way.

[Oliver52]

My spotify account was deactivated. Customer service was completely useless waste of time. They all just told me it was deactivated for "security reasons" and told me to just make a new account-- as in, abandoning all my music and playlists. They would not tell me how I could restore my account or even why it was deactivated. I have absolutely no clue why it was deactivated in the first place, so if I do end up taking the time to remember all the songs I had liked and rebuilt my entire account, I wonder if they'll just deactivate my account for absolutely no reason again? Any idea what I can do, or who I can talk to that actually CAN do something about this?

[Montfrooij]

This is the whole problem. 

Support won't help......
They are no longer available in person. Only a chatbot (even though they sound like human, they are not)
And this bot closes the chat after a certain time without giving a solution. 

[Florszk]

Hi,

My partner is trying to join our family premium plan. When he taps on sign up and enters his email address a message appears stating that the email is already registered so he goes back and taps on sign in and a message comes up stating that the email is not registered in spotify. It's not making much sense. He tried this with gmail sign up and sign in also and he gets the same issue. 

Could someone help us solve this issue?  

thank you!!