Spotify Community

laurieh1 · ‎2019-08-06

Plan

Premium

Country

USA

My Question or Issue

Recently I was unexpectedly logged out of my acct on my phone. When I signed back in, someone had been listening, saving songs, and creating playlists in my account. This has been going on for a few WEEKS. Everytime I open the app, I am logged out and when I log in the recently played, playlists etc are all changed. I have reset and changed my password multiple times and this does not help. PLEASE HELP!

Brunelicia · ‎2019-08-06

Hey @laurieh1 ,

Welcome to the Community!

Sorry to hear someone has taken over your account, I recommend you to check out this article and make sure you follow all of the steps there.

Let me know how it goes 🙂

BruneliciaSpotify Star

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View solution in original post

Brunelicia · ‎2019-08-06